Dream Yacht Charter Anmeldelser 

The captain and first mate were wonderful. Caught some fish which we ate. Snorkeling and tours were very good.

The detail and customer service oriented team at Guadeloupe made us feel welcomed. They take real good care of the boats and are very helpful when needed.

Everything was ready to receive us. The Skeaper Nicolas is a special person and we feel like he was our son and family.

Dream Yacht at Anse Marcel, St Martin continues to excel. It is a wonderful location, with wonderful staff, all of whom probably deserve bonus pay for going above and beyond. The base remains in need of improvements, especially to the docks, but overall a great place to visit and set sail. Stay at the Blue Sail prior, and eat there as well as Restaurante del Arte. You won’t be sorry.

7 day catamaran cruise around British Virgin Islands. Ads seen both on their own website (where we booked) and also available as a package on Voyage Prive.

Pros: great way to see BVI without the rush. Our captain (Filou) and chef (Laure) were great. On board food was varied and excellent. Activities were varied enough day by day although we ran into poor weather which curtailed some. Ample of snacks and drinks on board (we didn’t run out of wine or beer although some of us did buy beer as time went on).

Cons: false advertising - we had 12 guests instead of 10 advertised on website and I have emailed the company directly to feedback. They replied it’s a website error. 12 is too many on our boat esp when there is poor weather as there is only 9 seats in the covered area. Our boat was about 8-10 years old and starting to show its age, with dusty and mouldy curtains and a faulty water maker which was identified and removed just before our journey began, meaning we had to stop for water every 2 days.

Abbiamo noleggiato due catamarani presso la base Dream Yacht in Guadalupa (gennaio 2026) per due settimane, con 32 ospiti paganti. L’esperienza è stata purtroppo caratterizzata da una serie di problemi gravi e ripetuti che, a nostro avviso, non sono compatibili con un servizio professionale di charter.

Principali criticità riscontrate:

- Manutenzione carente e dotazioni vela non utilizzabili: su un’imbarcazione il sistema del fiocco/rollafiocco si è bloccato e successivamente si è rotto, creando anche un episodio di infortunio durante un tentativo di gestione del guasto. Sull’altra, la randa presentava componenti danneggiati che rendevano la navigazione a vela difficoltosa/impossibile, costringendo a un uso maggiore del motore.
- Infiltrazioni e perdite d’acqua in più zone con conseguenti disagi e danni a effetti personali dei nostri opsiti.
- Oblò/boccaporti non apribili in alcune cabine (sigillati con silicone ma entrava comunque acqua), con ventilazione insufficiente.
- Pompe di sentina non funzionanti correttamente, con gestione approssimativa del problema.
- Indicazioni livello acqua/carburante assenti su una delle barche, con risposte del personale non adeguate alla criticità, alla segnalazione la risposta è stata: BENVENUTI IN GUADALUPE.
- Dotazioni di sicurezza incomplete o non funzionanti (aspetto particolarmente serio).
- Motori e parti meccaniche in condizioni discutibili (segnali di manutenzione insufficiente, controlli mai effettuati). Il responsabile non sapeva neanche dove fosse l'asticella per verificare il livello olio motore.
- Check-in e assistenza inadeguati: tempi lunghi, assenza di personale, supporto limitato, sensazione di essere lasciati soli nella risoluzione di problemi che avrebbero dovuto essere gestiti dalla base prima della consegna.
- Serbatoi acqua vuoti all’arrivo e difficoltà operative immediate (servizi essenziali non utilizzabili). abbiamo passato le prime 24 ore senza poter usare acqua e bagni.
- Tender in pessime condizioni con infiltrazioni/necessità di svuotamento frequente.
- Igiene e pulizia scarse alla consegna: stoviglie/griglie unte, superfici appiccicose, cattivi odori, cabine non adeguatamente pulite.
- Atteggiamento del responsabile base spesso sminuente e poco professionale di fronte a segnalazioni legittime.
- Abbiamo raccolto foto, video e testimonianze. Dopo il rientro ci è stato proposto un rimborso minimo (500€) a fronte di 25000€ spesi, sotto forma di voucher, che non riteniamo proporzionato alla gravità e alla quantità dei disservizi.

Non consigliamo questa società a chi cerca un charter affidabile, sicuro e consegnato in condizioni dignitose.

DA EVITARE!!!

We had DYC’s Jeanneau SO350 “Antidote” for 10 days at beginning of Feb out of Antigua. I picked her, and paid the premium rate, because she is less than 2 years old so should be in great condition. First fault I spotted was the anchor chain had been misaligned over a guide roller that it should have gone under. “That’s how it is meant to be” was the first response till I insisted they correct it. If I hadn’t spotted that we would have been in a bay that evening unable to drop the anchor!!! Next, the oars in the dingy didn’t fit the rowlocks so, when the outboard failed, it was impossible to row properly. The heads back-flowed constantly (faulty Jockey Valve) so had to be pumped out every hour. Handing back I gave them a list of 14 items that needed repair or were plain unsafe. I’ll let you draw your own conclusions.

Alquile una cabina en un catamaran (lagoon 62)para conocer las islas de Thailandia ,la tripulación Yaya Capitan,Pooh marinero y Thip la cocinera hicieron el viaje muy confortable ,ayudando en todo y en todo momento.
El primer dia no se cumplió el itinerario previsto pues el cata salio tarde y nadie nos explico el motivo y no pudimos ver las islas prevista ,es el único detalle que podría mejorar por lo demás fueron unas vacaciones maravillosas e inolvidables

Bokade en båt 14 månader i förväg, 6 cabins. 2 månader innan vi skulle hyra får vi info om att vi får en annan båt då den ursprungliga blivit stulen (!). Den nya båten har 5 cabins varav en med våningssäng… Bolaget menar att 1 par ska sova i ”skippershytterna”. Inte vad vi tänkt oss och önskar således ersättning för flygbiljett.
Bolaget har inte på något sätt tillmötesgått vårt önskemål och vägrar betala. Båten, Tamara Grace hyrd i Grenada över jul och nyår i dåligt skick utifrån vad som kan förväntas. Vi hade problem med AC, generator, toaletter, plotter bla.
Detta är tredje gången vi hyr av Dream yacht, kommer aldrig göra det igen! Sök andra alternativ, extremt dålig kundservice och båtarna är slitna och inte i det skick som förväntas.

Superior Kabine neben Generator, morgens bis Abends Lärm
Kein Strom für das Laden meines mobiles in meiner Kabine
wenige einheimische Produkte, importiert aus Neuseeland
Wenig segeln, und dann nur immer mit Motor
Notfallapotheke fehlte Verband, Desinfektionsmittel, Wundensalbe, Pflaster( laut Skipper: es ist Ende Jahr und darum fehlen sie!)
3 Tage Listeriose, mit Erbrechen und Durchfall (meine Kollegin war auch krank)

We had to cancel our plans because one of our members suffered a major injury and could not make the trip-orders from his doctor. We did sign a contract and also did not take out travel insurance, but truly believed that an exception would be made for us. We offered to "move" our reservation to a later date and did not ask for a refund. The company, represented by Jane DeVoe and her sales manager Chuck, refused to offer any kind of recompense. The comment was that the boat could not be rechartered because of the short notice. Perhaps the accident should have been planned for an earlier date. This particular boat shows only 1 night of charter for the rest of 2026! It would seem to us that Dream Yacht Charter could have easily found a way for us to come at a later date-no commissions were lost nor did the company acutally "lose" any funds. In fact, they saved the expense of cleaning the boat. Being in the travel business and owning a wine distribution company gives me a different perspective on high levels of customer service than was demonstrated by this company. Their website touts great customer service as an asset and character of the company. Shame on them!

Nous avons loué un catamaran pour un séjour en Guadeloupe par l’intermédiaire de l’agence de tourisme Kazaden, pour une location opérée par la société Dream Charter. Ce que nous avons vécu dépasse largement le cadre d’une simple mauvaise expérience : il s’agit d’un manque grave de professionnalisme et de responsabilité.

Il apparaît clairement que Kazaden et Dream Charter ont pour seul objectif d’encaisser de l’argent, sans se soucier ni de la qualité des bateaux proposés, ni de l’expérience client, ni surtout des drames potentiels qui pourraient survenir en mer. Cette attitude est, selon nous, irresponsable et dangereuse.

Les bateaux mis en location sont manifestement en fin de vie, usés jusqu’à l’extrême, et proposés sans contrôle sérieux ni entretien à la hauteur des exigences minimales de sécurité. Continuer à louer de tels bateaux, en toute connaissance de leur état, revient à exposer délibérément les passagers à des risques majeurs.

Les incidents rencontrés à bord ont été nombreux et graves :
• Ancre hors service, entraînant une dérive incontrôlée du bateau et un choc contre d’autres embarcations.
• Problèmes structurels.
• WC inutilisables, fuites d’eau douce
• Moteurs défaillants.
• Équipements et matériaux extrêmement usés, rouillés, dégradés et parfois troués.

À cela s’ajoute un élément totalement inadmissible : l’absence complète d’assistance. Lors de ces incidents, tous les numéros de téléphone fournis sont restés injoignables. Être laissé sans réponse face à des situations mettant en jeu la sécurité en mer relève d’une négligence grave.

La situation est d’autant plus choquante que deux enfants étaient à bord. À plusieurs reprises, la peur et la panique générées par ces incidents ont provoqué des pleurs. Exposer des enfants à ce niveau de stress et de danger est, à nos yeux, une faute majeure et une preuve supplémentaire de l’inconscience avec laquelle ces locations sont gérées.

Si le skipper (Grégory) et le représentant à terre (Baptiste) ont fait preuve d’un comportement humain et professionnel — ce que nous tenons à souligner — cela ne saurait en aucun cas exonérer Kazaden et Dream Charter de leur responsabilité directe. Leur mode de fonctionnement donne clairement le sentiment d’une logique de locations « one-shot », sans aucune volonté de fidélisation, de qualité durable ou de respect des clients.

En l’état, cette expérience est inacceptable. Elle soulève de sérieuses questions quant au sérieux, à l’éthique et au sens des responsabilités de ces deux sociétés.

Au regard des risques encourus, du stress subi — en particulier par des enfants — et de la prestation indigne fournie, nous n’excluons pas la possibilité d’entamer des poursuites.

Tout est nul. J’ai encore l’odeur de la cabine qui pue. Plus jamais dream yacht

An unsafe bareboat from Kos. A damaged boat with bow thrusters not operating. The boat was not fit for the high winds and departure was delayed whilst we arranged a professional skipper at our cost. Promises of rebate for failed early departure and lost day came to nothing. Book with them at your heightened risk

FUYEZ
Croisière en Sardaigne
Cabine qui pue
Nourriture inmangeable
Capitaine Alessio antipathique qui n'a aucun plan de navigation car remplaçant au dernier moment
D'ailleurs nous sommes resté r à quai 4 jours sur 7 et il s'est barré du navire nous laissant seuls au niveau sécurité c'est un Scandale
Canot de sauvetage en panne tout duong

Wonderful service. Efficient. Boat in order. Useful informations were also shared. Thank you for this wonderful experience. We will be back :-)

We chartered a Bali Catamaran out of Raiatea. It was excellent. The staff was wonderful, the boat was great, and the whole experience was perfect. This is my 5th time chartering with Dream Yacht Charters and I plan to take another trip with them again soon. Thank you!

Boot war nicht neu aber in gutem Zustand. Der Außenborder vom Dinghi lief ab dem 2. Tag nicht mehr. Für uns kein Problem. Wir sind dann eben gerudert. Die Überraschung kam zurück im Hafen. Für den nicht laufenden Außenborder sollten wir pauschal 180€ zahlen. Wir guckten daraufhin genauer nach und in dem von dreamyacht zur Verfügung gestellten Kanister Sprit war ca 1/2 Liter Wasser. Auch im vergaser des Außenborders haben wir daraufhin Wasser festgestellt. Dream Yachtcharter bestand trotz des nachweislich von ihnen gelieferten Sprits auf die Zahlung. Deshalb die schlechte Bewertung!

I have had the best experience working with Dream Yacht Charter in Kotor, Montenegro! A well-coordinated, professional approach. Technical and administrative support were top-notch! Doria is very pleasant, and Naya is a professional in her administrative matters!
Dani's assistance and technical support were top-notch. Their professional assistance in difficult weather conditions, mooring in their home marina at the end of the charter, was also top-notch.
I will definitely charter a catamaran with them again!

Nous avons loué un catamaran au départ de corse.

Bateau : état moyen.
Des problèmes techniques (pas de desal pompe en panne, moteur annexe souci ( heureusement un ami était mécanicien)
Problème de grand voile qui coinçait régulièrement...
Par contre très agréable à vivre. Bel espace