Shopping experience was good with a well laid out shop and helpful staff. Delivery was very good too with lots of communication and efficient delivery people. A bit disappointed with the quality of th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought an Isabella ottoman bed from Dreams in the January sale this year. Booking a delivery day was simple, and I was told the delivery window a few days in advance so I could plan. The product w... Vis mer
Exceptional service from James at the Burton upon Trent Branch. James was helpful, friendly, knowledgeable and approachable. We brought a mattress today and James proceeded to ask if we wanted any pi... Vis mer
We had a great buying experience at Dreams, we was well looked after by Karl,he sorted us out with a selection of Mattresses using their fancy sleep technology, the third one on the list was the one w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
2 Eighth Avenue, DE14 2WG, Burton-on-Trent, Storbritannia
- 01283241276
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good service, would recommend
Very helpful, polite and patient when trying various mattresses, deciding on services required and then completing the deal. Mattress delivered on agreed date (03/04/2025) and texted day before with time slot and informed of actual slightly earlier time slot by driver on the day, and delivered promptly by him. Again helpful and polite going through mattress care, guarantee etc.
Great staff and service all round
Excellent
Excellent experience during our visit to choose our new mattress. Delivered with care and on time.
Really comfortable to sleep on
Happy with the mattress
Happy with the mattress. Lady assistant helped us get exactly what we were looking for. Polite, knowledgeable and not pushy.
The delivery men were really helpful…
The delivery men were really helpful service very good .
Sales staff very helpful and polite
Sales staff very helpful and polite. Delivery guys very thoughtful and put shoe covers on to enter house. Positioned new mattress and removed old one quickly and without drama.
My daughter stayed over 1 night the…
My daughter stayed over 1 night the mattress was for her old bed and she loved it verycomfy compared to her old 1.
Everything happened as predicted
Everything happened as predicted - very prompt and well informed delivery.
Added to that apparently it's very good to sleep on !!!!!
Job done.
Sleep easy knowing dreams have you covered
Perfect from the moment we walked into the stores, the process of choosing the right bed and correct mattress was made easy by the helpful and knowledgeable team, the delivery service was exceptional and 2 very helpful delivery men went above and beyond to make sure the bed was assembled correctly. A perfect service.
Great experience at Dreams
Great experience at Dreams. We were given plenty of options to suit our needs and helpful advice. The mattress was delivered at a time to suit and delivery was smooth. Great mattress. We are very pleased. No horrible packaging smell either
The staff were very friendly and…
The staff were very friendly and knowledgeable. Told us what we needed to know then left us alone making sure we knew where they were if we needed them.
Delivery was on time and the delivery staff were very efficient and frienfly
I am having g lovely nights sleep ot is…
I am having g lovely nights sleep ot is so comfortable.
I have had the mattress for a week and…
I have had the mattress for a week and found it very comfortable. no aches or pain, and slept all through the night. would recommend it to anyone.
The bed is amazing
The bed is amazing, I had very good deliverymen even though there was a little confusion on the ticket about taking a mattress topper also and not the headboard (already removed) they were excellent and speedy putting the bed together and getting the old one out. On a downside I did think 6 months to wait for a bed however expensive it is maybe a bit long.
No pressure in sales room
No pressure in sales room. Easy ordered. Delivered on agreed date. Delivery men polite and efficient.
A hassle free experience
The staff in store were really approachable and listened to the issues I was having with sleep and my mattress. They guided me to the mattresses which would suit me and did not rush me in making my choice whilst I was trying the mattresses. Delivery arrived on time and the delivery team were knowledgeable and friendly. I’m really really pleased with my new comfy mattress, it has improved my sleep noticeably and I love going to bed!
New Mattress Purchase
Chose a mattress in the store, staff very pleasant and helpful.
Product excellent quality, offered extra's quality and useful also.
Delivery professional and courteous.
Would highly recommend.
Good shop staff allowing us plenty of…
Good shop staff allowing us plenty of time to decide, delivery as promised on time and the mattress is very comfortable.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







