Martin and the team at Basildon are amazing. They have provided assessments for our teenage sons to see which type of bed would be most comfortable and showed us suitable beds and mattresses whi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We received great service from a very knowledgeable person. Dan was patient and helpful. I’m disabled and use a mobility scooter which often makes furniture shopping very difficult. Dan made it as... Vis mer
Dan who works at your Basildon store was very patient and helpful with us and the two lads were very prompt and wore covers over their trainers who delivered our mattress.
From the extremely helpful sales rep in the shop to the admin leading up to delivery and finishing with the delivery drivers we found Dreams to exceed our expectations. The bed is great.
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
Unit 2 Westgate Shopping Park, SS14 1WP, Basildon, Storbritannia
- 01268218417
4,9
Enestående
173 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service!
14. mars 2026
Superb service
We received great service from a very knowledgeable person. Dan was patient and helpful. I’m disabled and use a mobility scooter which often makes furniture shopping very difficult. Dan made it as easy as possible for me to get around and try out the mattresses.
Great service
Great product
At a great price.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Don’t overlook Dreams at Basildon! Experienced and helpful team
Martin and the team at Basildon are amazing. They have provided assessments for our teenage sons to see which type of bed would be most comfortable and showed us suitable beds and mattresses which were within our budget for us to consider.
The team were friendly, knowledgeable and patient and we were neither rushed nor pressured.
We placed the order online after going home to reflect on best option for us.
Having bought from here many times (and been extremely happy with every purchase), would recommend placing order in store if you can because then you know a delivery date. Online delivery date seemed to be much longer.
24. januar 2026
From the extremely helpful sales rep in…
From the extremely helpful sales rep in the shop to the admin leading up to delivery and finishing with the delivery drivers we found Dreams to exceed our expectations. The bed is great.
6. mars 2026
Great Customer Service, excellent delivery and really pleased with my new bed and mattress
Great Customer Service in store . Communication good. Delivery great. Really delighted with my new bed and mattress & side tables. Super comfortable great nights sleep.
13. februar 2026
Dan who works at your Basildon store…
Dan who works at your Basildon store was very patient and helpful with us and the two lads were very prompt and wore covers over their trainers who delivered our mattress.
1. mars 2026
Very professional staff
Very professional staff, delivery guys were also professional and very helpful. Arrived on the date we chose.
Very happy with mattress
15. februar 2026
Beds
Very pleased from start to finish.From the salesperson in the Basildon showroom to the 2 lads who delivered our beds. Very helpful and nothing was to much trouble.
30. januar 2026
Great customer service from start to…
Great customer service from start to finish.
25. januar 2026
Anmeldelse skrevet uten oppfordring
I would highly recommend dreams
Dreams were very helpful and assisted me on my query. I was very happy with the service they provided and set up a beautiful bed. The bed was very comfortable and I would highly recommend dreams *****
28. desember 2025
I needed a new bed. Excellent service.
I needed a new bed. My brother had used Dreams and he recommended them.
I was a bit confused when selecting which mattress would best suit me but with some help from Dan, who was very patient and understanding we got it sorted.
Excellent service.
11. november 2025
Great from start to finish
Great from start to finish , ordering the bed was way went into the shop at Westgate Basildon and the staff there where very helpful , also the delivery guys done an amazing job delivering the bed and setting it up for me , would highly recommend Dreams was great from start to finish
15. november 2025
Excellent service and delivery
8. november 2025
Really great service from start to…
Really great service from start to finish.
One of the best nights sleep I’ve had for a long time.
9. november 2025
Really great experience
Really great experience, the manager is extremely knowledgeable and I felt super confident buying my new mattress and covers.
I’ll definitely be going back
Thank you for your help 😇
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Great customer service
Great customer service, delivered on time, kept informed at every point with delivery
26. september 2025
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