Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Vis mer
Selskapet har svart
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Vis mer
Selskapet har svart
Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Storbritannia
- 0333 999 9745
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Stu was so helpful and no pressure
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without feeling like we had to decide right there.
14. august 2026
Svar fra DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Stu met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a very helpful young man
We had a very helpful young man, who explained everything in detail about our purchase and the extra warranty if we wanted it well done 👍.
13. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very knowledgeable and helpful team
6. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and professional.
28. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a wonderful member of staff…
We had a wonderful member of staff named Chloe , she was Very helpful and explained everything .She is an absolute credit to the company.
11. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Derek,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sarah really helpful got us everything…
Sarah really helpful got us everything we needed and all the right info thankyou
10. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Carla,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff, attentive and patient, but not pushy at all.
9. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Karen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
Greeted on arrival and pointed in the direction of what we were looking for.
Tony the salesman was personable, helpful and knowledgeable without it feeling like we were being rushed or pushed into a sale.
9. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Staff member very helpful and friendly
Staff member very helpful and friendly. Quick and excellent service.
8. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience
The staff are helpful, approachable and friendly. Not a pushy sales person in sight. Well done Susan, the lady who processed our order
8. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Really happy with my purchase
Really happy with my purchase. The member or staff was extremely thorough, very pleasant and helpful. I was very happy with the whole experience.
7. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales team weren't at all pushy
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we wanted, they didn't try to encourage us into buying extras or upgrading the sofas with electric options, they just sold us what we chose. There was no trying to increase the spend or add more onto the finance deal. Overall a refreshing change from some other credit based furniture sales.
26. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff very polite help full explained…
Staff very polite help full explained every thing
6. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I always choose DFS
I always choose DFS, for my final purchase. I like to look around other suppliers for ideas and comparisons.
This is my 8th purchase from DFS over many years due to the quality, and support available from start to finish to include the aftersale service.
Today the store was very busy and only The Manager and the delightlful young lady that helped me (Ruby's sister !!!) ..... apologies I did not catch the name.
The service was relaxed, friendly,helpful and met my needs.
Thank you
4. august 2026
Svar fra DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.