Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Vis mer
Selskapet har svart
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... Vis mer
Selskapet har svart
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Storbritannia
- 0333 999 9745
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Three seater settee
Well we had a three seater settee, but I find it very odd with the price of delivery is what it is. We only live round the corner from the store and someone else will pay the same even if they live miles away. But the service we had was good in telling us about the goods we have brought.
20. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Also, the store aren't involved in manufactoring and delivery of furniture.
Kind regards,
Lia
DFS Customer Support
An Enjoyable Experience and I Hate Shopping
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sarah went over the finance and protection options professionally whilst still retaining her warm and friendly personality. I really don't like shopping and Sarah turned my visit into an enjoyable experience.
20. august 2026
Svar fra DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had excellent support and guidance…
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order!
We look forward to receiving our suite in due course - great customer service today!
19. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service. I can’t remember the name of the lady we dealt with but it was in the Shrewsbury store.
18. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Kelly,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very happy with staff very helpfull and…
Very happy with staff very helpfull and polite
18. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Jackie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We were given time to look around at…
We were given time to look around at all the furniture without interference and only when we had made our mind up which product we wanted did the salesperson come and guide us through the purchase.
A very good experience and highly recommended.
16. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful
Very friendly and helpful store assistant. It was easy to find what we wanted and easy to place our order. Great choice of sofas etc. Will definitely use DFS Shrewsbury again.
18. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Warm and welcoming staff
Sarah and the team were very welcoming and provided all the information needed to complete my order. I am now looking forward to receiving my new corner sofa.
16. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Professional and helpful.
We were asked if we needed any help when arriving. All the staff were very professional, knowledgeable and helpful.
15. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Given the time to view and figure out before talking to a staff member
Very easy to find what we were looking for, the store was lovely and big, we were given ample time wander, measure and think and When ready Chloe talked us through everything. Very nice experience actually
15. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
A positive experience and great…
A positive experience and great friendly and informative customer service.
15. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
excellent staff
15. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Stu was so helpful and no pressure
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without feeling like we had to decide right there.
14. august 2026
Svar fra DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Stu met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a very helpful young man
We had a very helpful young man, who explained everything in detail about our purchase and the extra warranty if we wanted it well done 👍.
13. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very knowledgeable and helpful team
6. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Shrewsbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and professional.
28. juli 2026
Svar fra DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a wonderful member of staff…
We had a wonderful member of staff named Chloe , she was Very helpful and explained everything .She is an absolute credit to the company.
11. august 2026
Svar fra DFS Furniture - Shrewsbury
Hello Derek,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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