We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Vis mer
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Beliggenhet
Bytt filialAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Vis mer
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Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Vis mer
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I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannia
- 0333 999 9846
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Leighton was polite and helpful and not…
Leighton was polite and helpful and not too pushy. Explained things clearly and was nice doing business with him.
25. juli 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Leighton.
Kind Regards,
Jordan
DFS Customer Support
Highly Recommend DFS Thanks to Celine
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the options, answered my questions, and helped me choose the perfect sofa.
The whole experience was easy, enjoyable, and completely stress-free. Celine was incredibly friendly, professional, and made the entire purchasing process a pleasure. Her excellent customer service is a real credit to DFS. Thank you, Celine!
23. juli 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind Regards,
Jordan
DFS Customer Support
Callum was very helpful and made us…
Callum was very helpful and made us feel confident with all the options we had
24. juli 2026
Svar fra DFS Furniture - Aintree
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Leather 2 seater and chairs Richard was very informative and…
Richard was very informative and professional.
24. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
So helpful and went through everything…
So helpful and went through everything thoroughly.
23. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience the lady was very…
Amazing experience the lady was very helpful 10/10
23. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Matt was very helpful and…
Matt was very helpful and knowledgeable, there was no pressure to buy. He left us to make up our own mind.
21. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello Thomas,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. We were not pushed to buy a sofa, just asked if we needed help. Staff were friendly and talked through all payment options and after care prices.
21. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant Jessie was lovely
Sales assistant Jessie was lovely . Answered all our questions made buying the sofa a pleasant experience. Sometimes I find some sales assistants to be to over powering but Jessie was realy lovely and made the sale as smooth as possible.
20. juli 2026
Svar fra DFS Furniture - Aintree
Hello Yvonne,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Jess.
20. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service went in with my 90…
Excellent service went in with my 90 year old aunt, could not have been more helpful both staff who served us and the manager excellent. 👍
19. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our new sofa …
We were greeted by a lovely girl called celine
She left us to browse around the shop and told us to give her a shout if we needed any assistance
She was so helpfull and went through everything with us
16. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesman name was Jack I think sorted…
Salesman name was Jack I think sorted everything smoothly and quick thank you
18. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the store today really…
Great service in the store today really looked after by Sarah
18. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Matt was a salesperson
Matt was a salesperson. He was excellent. Very knowledgeable and friendly.
18. juli 2026
Svar fra DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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