We were able to wander the store without being constantly distracted by assistants. When we had questions a member of staff , Selina, was available and happy to answer them and allow us time to come... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Your store colleague Sarah went over and above to ensure we had everything we needed to make an informed decision on our purchase. Her personable approach made us feel at ease and not pressured into... Vis mer
Selskapet har svart
I had such a lovely experience purchasing my couch from Sarah at DFS. From start to finish she was warm, welcoming, and genuinely kind, which made the whole process feel really special rather than... Vis mer
Selskapet har svart
We had done a lot of homework prior to visiting the store. Our sales assistant Leighton was brilliant, very friendly and knowledgeable, showed a genuine interest in our requirements, not pushy “which... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannia
- 0333 999 9846
4,9
Enestående
4k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Aintree
Good morning Hasan,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Good afternoon Helen,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The advisor was excellent and very…
The advisor was excellent and very polite and friendly
2. mars 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
The woman named Sarah was very sweet…
The woman named Sarah was very sweet and made. The experience very easy for us
1. mars 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good choice of sofas great staff…
Good choice of sofas great staff on hand to help polite respectful great experience pleasure purchasing goods
1. mars 2026
Svar fra DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Customer Service
Celine was amazing. She was patience understanding reasonable and helpful. In the end she helped us pick a sofa right for us and our home. Thank you
1. mars 2026
Svar fra DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
Graham was excellent he was very helpful and friendly he was also very patient with my elderly mother who was purchasing the sofa
28. februar 2026
Svar fra DFS Furniture - Aintree
Good Morning Steve,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Graham.
Kind Regards,
Jordan
DFS Customer Support
Sarah was really helpful and…
Sarah was really helpful and professional
Made picking our couch a smooth experience
1. mars 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service will be back…
Excellent customer service will be back for my bed
21. februar 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations. We're excited for you to receive your lovely new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent customer service from the team
28. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
My experience at DFS was great as we…
My experience at DFS was great as we seen a lovely man named Leighton who helped us with our purchase that we got off him, he was really helpful and informed us all about our 3 piece suite which we got when seeing him.
24. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Customer service great
Really friendly staff who provided information clearly and succinctly. No faff.
26. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Sarah was so helpful when we were…
Sarah was so helpful when we were choosing a sofa set. She explained about all the choices of fabrics and what cushion interiors we could try and then choose one of them for our couch seats. She was lovely and didn’t pressurise us at all. She also found out If I could buy extra fabric to make arm covers to match the fabric on the sofas. And emailed me within a few days.
18. februar 2026
Svar fra DFS Furniture - Aintree
We appreciate you taking the time to leave this amazing 5-star review. We're happy to hear that you found the assistance you received so helpful during the selection of your new sofa set. It is great to know that you were able to explore fabric and cushion options to find the perfect fit for your needs.
Kind Regards,
Vanessa
DFS Customer Support
Customer Service
As soon as we walked in the shop we where welcomed by a lovely woman who offered us coffee which was a crucial part in our couch selection, once are decision was made she sat us down and reclined our couch that we are going to buy so our comfort was at upmost importance as she talked us through the process and online paperwork. We wasn’t there for longer than needed be and was hassle free, would strongly recommend aintree DFS
25. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer service was excellent.
Customer service was excellent.
Offered other choices surrounding a suit.
17. februar 2026
Svar fra DFS Furniture - Aintree
Good morning Yvonne,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
We appreciate you sharing your experience with us. We are so happy to hear that our team member was supportive and helpful during your purchases!
Kind Regards,
Vanessa
DFS Customer Support
Beautiful experience
I had such a lovely experience purchasing my couch from Sarah at DFS. From start to finish she was warm, welcoming, and genuinely kind, which made the whole process feel really special rather than just a transaction. She was so helpful and made everything easy and enjoyable. The couch itself is absolutely beautiful and exactly what I was hoping for
I’m so happy with it.
Thank you, Sarah, for your kindness and excellent service. I would highly recommend asking for her if you visit the store
23. februar 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sarah met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Love that the staff do not hassle you…
Love that the staff do not hassle you when you walk in the store, but are always happy to help
23. februar 2026
Svar fra DFS Furniture - Aintree
Good Afternoon Kathryn,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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