We were able to wander the store without being constantly distracted by assistants. When we had questions a member of staff , Selina, was available and happy to answer them and allow us time to come... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Your store colleague Sarah went over and above to ensure we had everything we needed to make an informed decision on our purchase. Her personable approach made us feel at ease and not pressured into... Vis mer
Selskapet har svart
I had such a lovely experience purchasing my couch from Sarah at DFS. From start to finish she was warm, welcoming, and genuinely kind, which made the whole process feel really special rather than... Vis mer
Selskapet har svart
We had done a lot of homework prior to visiting the store. Our sales assistant Leighton was brilliant, very friendly and knowledgeable, showed a genuine interest in our requirements, not pushy “which... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannia
- 0333 999 9846
4,9
Enestående
4k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience at Aintree DFS
Great experience at Aintree DFS - shoutout to Matt for his great customer service
22. februar 2026
Svar fra DFS Furniture - Aintree
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sarah was very helpful
Sarah was very helpful, friendly and knowledgeable.
Once I told her what I was looking for she gave me different options to look at. Excellent customer service.
22. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lynn
Very good, went to have a look around , ended up ordering 2 x2 leather sofas , very helpful
21. februar 2026
Svar fra DFS Furniture - Aintree
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We bought exactly what we wanted but a…
We bought exactly what we wanted but a little disappointed in the time until delivery
14. februar 2026
Svar fra DFS Furniture - Aintree
Good afternoon Bob,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Sales person provided all the…information required for to make a decision on purchase
Sales person provided all the information required to trust the purchase.
Callum was patient and did not over sell.
20. februar 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service.
14. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Yes I was very happy with the care and…
Yes I was very happy with the care and time & information I was given by Callum he was extremely patient and helpful
18. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ive bought sofas from your shop over…
Ive bought sofas from your shop over the last 30 plus yrs so it was an easy decision to purchase another I spoke to the manger about another experience we had he was so nice and pointed us in the right direction
The young lady Sarah was so helpful , polite and respectful and helped us choose our sofa so Thankyou Sarah
18. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Only had to wait a week pretty fast…
Only had to wait a week pretty fast plus the lads were great tidy up when they finished good job
12. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Lovely store with lots of choice.
Lovely store with lots of choice.
Staff were really helpful and efficient.
Really good experience, will definitely shop there again
17. februar 2026
Svar fra DFS Furniture - Aintree
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Purchase
Sarah was very knowledgeable, helpful and friendly. Would recommend a visit to DFS and to ask for Sarah.
15. februar 2026
Svar fra DFS Furniture - Aintree
Good afternoon Gary,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
We're glad you enjoyed your experience with our helpful team member. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Vanessa
DFS Customer Support
We had done a lot of homework prior to…
We had done a lot of homework prior to visiting the store. Our sales assistant Leighton was brilliant, very friendly and knowledgeable, showed a genuine interest in our requirements, not pushy “which is a pet hate of mine” just very professional. Met all our requirements and worked out a deal we couldn’t say no to.
15. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent Salesman
Callum walked us through the different types of suit, we decided on 2 Sofa’s, he took the time to explain the benefits of having recliners built in, we were very happy with the service and time he spent with us, and there was hard sell, plus we had a nice cup of coffee while we were making up our minds.
14. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service, range and pricing
The range of sofa and pricing was excellent. Matt, who supported our purchases, was really helpful and knowledgeable. He listened to our needs and made suitable recommendations based on that. Excellent service!
14. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Fantastic experience
Fantastic experience. Leighton was very helpful and knowledgeable
6. februar 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great experience in shop -Thanks Andy
Great experience in shop, Andy was extremely helpful in helping us find what we needed and great at explaining how the finance works.
13. februar 2026
Svar fra DFS Furniture - Aintree
Good afternoon Steven,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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