We were able to wander the store without being constantly distracted by assistants. When we had questions a member of staff , Selina, was available and happy to answer them and allow us time to come... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Your store colleague Sarah went over and above to ensure we had everything we needed to make an informed decision on our purchase. Her personable approach made us feel at ease and not pressured into... Vis mer
Selskapet har svart
I had such a lovely experience purchasing my couch from Sarah at DFS. From start to finish she was warm, welcoming, and genuinely kind, which made the whole process feel really special rather than... Vis mer
Selskapet har svart
We had done a lot of homework prior to visiting the store. Our sales assistant Leighton was brilliant, very friendly and knowledgeable, showed a genuine interest in our requirements, not pushy “which... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannia
- 0333 999 9846
4,9
Enestående
4k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Celine was a lovely lady and helped us…
Celine was a lovely lady and helped us pick the right sofa
7. mars 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really pleased with the purchase…
Really pleased with the purchase experience. Not pressured.
13. mars 2026
Svar fra DFS Furniture - Aintree
Good Morning Warren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Really friendly adviser who took her time to go through everything with us
12. mars 2026
Svar fra DFS Furniture - Aintree
Good afternoon Robyn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were able to wander the store…
We were able to wander the store without being constantly distracted by assistants. When we had questions a member of staff , Selina, was available and happy to answer them and allow us time to come to a decision.
12. mars 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
How easy it is too order online
Staff very helpful helped us to measure and showed us different variations of the suite.Couldnt believe how quick it was to order it online
28. februar 2026
Svar fra DFS Furniture - Aintree
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Layla sofas
it was quick and easy to order my sofas and the man who attended to me was very nice
10. mars 2026
Svar fra DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The assistant Matt was very helpful.he…
The assistant Matt was very helpful.he was excellent in helping me through the process of my choice of colour/foam/fibre.also the financial part of the process 10/10
9. mars 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Sarah was brilliant start to finish…
Sarah was brilliant start to finish a real breath of fresh air guided us through the whole process without being pushy. She explained everything in great detail and answered all our questions thoroughly. We left feeling really happy both me and my wife. Couldn’t fault her 10/10.
9. mars 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Thank you Matt!
Matt was extremely helpful throughout. Friendly and approachable and answered any questions we had.
8. mars 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Celine, a credit to DFS…
We were assisted by Celine who is a credit to DFS, she helped us choose the best options and is extremely knowledgeable. Would recommend DFS , no problem.
8. mars 2026
Svar fra DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful really nice id no problem…h
Very helpful really nice id no problem shopping der again
7. mars 2026
Svar fra DFS Furniture - Aintree
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Layton,was great
Layton,was great, very helpful and made my purchase easy and enjoyable. 5 stars, well done Layton.
7. mars 2026
Svar fra DFS Furniture - Aintree
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
excellent service
A very helpful,polite,curteous service from the staff, i am a returning customer to this store, and as ever, a pleasant experience
6. mars 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very professional service
6. mars 2026
Svar fra DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Really very helpful the customer…
Really very helpful the customer service was great couldn't do enough for you and made nice coffee
5. mars 2026
Svar fra DFS Furniture - Aintree
Good afternoon Anthony,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
I went into your Aintree store 4th…
I went into your Aintree store 4th March
A young lady called Sarah asked me if i needed help. I was looking for a dining table, but they didn’t seem too many in store on display. I asked Sarah if she had a I pad to go on line and look through and see if there was anything I would like. Sarah said yes certainly and asked if I would like a drink we sat there a while looking at different tables to match up chairs. Sarah never rushed me at all giving me advice and helping me decide. I even rang my daughter on FaceTime and she was just so patient waiting and again still helping when i asked her questions
Sarah’s customer service was wonderful and spot on and you should be so
Proud of having her working in your store. She just made me feel so comfortable and no pressure. I am so happy with what I have chosen.
4. mars 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.