DataCaptive Anmeldelser 

82
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Working with Mark Johnson at DataCaptive was a great experience. As a founder and CEO, having access to high-quality, reliable data made a real difference in how quickly I was able to build and gro... Vis mer

Vurdert til 5 av 5 stjerner

Mark Johnson has been absolutely amazing to work with. Over the last 12 months, I’ve closed over 40 deals from the leads his company has provided. I’m incredibly grateful for the opportunity and... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Terrible service all around from a completely garbage set of leads that is nothing more than an export from LinkedIn to 0 communications about fixing my issues with the list. $250 wasted. He... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the qual... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

82 anmeldelser

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4,5

Alle anmeldelser

(82)

37 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am running a pharmaceutical company

I am running a pharmaceutical company; hence I constantly need to upgrade my database with new hospitals or medical centers. DataCaptive has been my trustworthy sources for all sorts of medical data for over 2 years. I will recommend it to anyone who is looking for any data driven solutions.

22. september 2021
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Svar fra DataCaptive

We at DataCaptive truly appreciate your business and we’re grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase.

Vurdert til 1 av 5 stjerner

Worst Business Transaction of my life to date

The only thing datacaptive is competent at is making sure they get your money. They set deadlines for themselves that they never make. Of the data provided, almost 50% was unusable and the 50% that was usable was as outdated as black and white television. Need to call them everyday to get anywhere and their mics are computer speakers (see: completely terrible) I could not warn a consumer more about a a company and will tell everyone I know to never give them any business. Will likely be seeking legal actions due to infringement of consumer rights

9. september 2021
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Vurdert til 5 av 5 stjerner

I bought a COO’s list of sports…

I bought a COO’s list of sports beverage manufacturing companies in USA. The list I got is almost 80% accurate. The post-sales process is also not bad. Overall, I had a positive experience With Data captive.

28. juli 2021
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Svar fra DataCaptive

We at DataCaptive truly appreciate your business and we’re grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase.

Vurdert til 5 av 5 stjerner

Highly recommend! Great Serivce!!!

I am running a pharmaceutical laboratory; hence I constantly need to upgrade my database with new hospitals or medical centers, which multiplied manifold especially during COVID. DataCaptive has been my trustworthy sources for all sorts of medical data. I will highly recommend DataCaptive to anyone who is looking for any sort of data driven solutions.

28. mai 2021
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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we have met your expectations.

Vurdert til 1 av 5 stjerner

DataCaptive is breaking EU laws by…

DataCaptive is breaking EU laws by processing personal data without any consent and selling it

21. april 2021
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DataCaptive is compliant with all the Global Data sharing policies including EU Laws. For more details please refer to the following link https://www.datacaptive.com/privacy-policy/

Vurdert til 5 av 5 stjerner

Three months after I got a set of email…

Three months after I got a set of email campaigns, we hit our sales goals for the first quarter. The business experts from the DataCaptive also assisted us in planning and executing our drip campaigns to reach out to maximum leads and convert them. We are getting really good response.

28. januar 2021
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Svar fra DataCaptive

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we have met your expectations.

Vurdert til 1 av 5 stjerner

Stay away

Stay away - SCAM!

First of all, any legit company would take credit cards vs a wire. That should have been our first warning. Secondly, their guarantees are fake. Their bounce rate is closer to 25% and you must clearly spell out what leads you want multiple times because they will get that wrong too and will not fix it. Their customer service is none existent. Overall, stay away and use a more reputable marketing source.

15. oktober 2020
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Svar fra DataCaptive

Hello Jessica,
As per the conversation on our support platform, support.datacaptive.com with Ticket #946278. We have followed the protocol. At this point, we stand by the file sent to you. The leads were provided as per your requested criteria and as per the invoice. We have also provided you with alternate solutions and methods to get fewer soft bounces. Request you to reply on support.datacaptive.com for further queries.

Vurdert til 1 av 5 stjerner

Buyer beware - not delivering on their quotation

We were very skeptical initially whether this company were able to deliver our needs. We were asking for a specialized contact list but the Sales Rep insisted at every opportunity that Data Captive had the quality of information that we asked for.
We were delivered 316 contacts. 200 contacts were from one business (promised us only 2-3 max), 100 were of businesses that were not in our specification requirements and only 16 were relevant and useful.
When we followed up with DataCaptive we were sent to a separate 'Help' department, who upon realizing the mistake offered us value in kind with a subsequent purchase.
We would be more inclined to follow up the purchase if we received a refund and confirmation of steps their team will take to ensure they do not promise delivery outside of their capabilities.

6. oktober 2020
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Svar fra DataCaptive

Hi Stu McLardie,

Quality is something we take very seriously and have always strived for the best for our customers.
If you could please share your ticket number or purchase order, I'll make sure to escalate this within the team and get this sorted for you.

Regards
Datacaptive Team

Vurdert til 5 av 5 stjerner

After using Data Captive’s email…

After using Data Captive’s email campaigns, it seems impossible that my organization cannot function without them. Such email lists take your business to the next level, hence definitely worth investing!

1. oktober 2020
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Thank you for your appreciation. We truly appreciate your support and looking forward to serving you.

Vurdert til 1 av 5 stjerner

Buyer beware

I recently bought a list from Data Captive and I have not had a great experience. First they included an industry that I asked not to be included and they have given me the run around about replacing those leads.

Their leads have a ton of bounce backs, more than any other lead generation company I have worked with before. When you try to contact them about the bounces they give excuses and try to get you to sign up for their email campaign service by giving you a discount saying it will fix the bounces. I would just spend a bit more money and go with a better company.

11. september 2020
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Svar fra DataCaptive

Hi Jeshua,

Sorry to hear about your experience with us.

We would like to connect back with you and resolve this issue. Please connect with us here https://www.datacaptive.com/contact-us/, as we are looking forward to addressing all our customer's problems and resolving them. We will put our best into solving your grievance as well.
And thank you for taking the time and bringing this to our notice.

Vurdert til 1 av 5 stjerner

These guys are fraud

These guys are fraud. BEWARE. they will take your money upfront and keep saying the list was sent. But the list will never come. They are deceptive and scammers. Watch out. We had a recent bad experience when we paid them and they promised after 4-6 days they will send us the list. but the list never came. When we emailed them, they kept saying the list was sent but in reality it never was. DECEPTIVE COMPANY

21. august 2020
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Svar fra DataCaptive

Hi Sumi,

As we have checked our record, no purchases have been made in your name. Kindly connect with our support team at https://datacaptive.freshdesk.com/support/home with your order details and the problem. Our team will put in their best to resolve your concern.

However, every purchase made at DataCaptive have received their orders, and if we are what you have mentioned in your review, we wouldn't be running this business for the past 5 years and above.

Vurdert til 1 av 5 stjerner

DataCaptive is a SCAM.

DataCaptive is a SCAM.

We spent over 3 months running in circles with this company regarding an email list. One list was provided for our payment, and it had terrible deliverability. To make up for the broken contract, they offered to provide another list, but that just led to a chain of emails, phone calls, and empty promises. All emails have terrible grammar, they copy and paste old responses, and they give you the runaround. If it quacks like a duck...

8. juni 2020
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Vurdert til 1 av 5 stjerner

DataCaptive delivered only half the…

DataCaptive delivered only half the number of contacts that were paid for and then refused to refund us for the difference. The list received had lots of redundancies, required extensive cleaning, and data was badly out-of-date for many contacts. Unprofessional and dishonest - they took the money and ran.

26. april 2020
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Svar fra DataCaptive

Hi James,

We apologize to see that you've had to go through this experience. I would like to bring it to your notice that we have an active grievance team and a dedicated support team working towards resolving customer problems. Kindly connect back with our team so that we can look into the problem and come up with a satisfactory solution. Thank you so much for taking the time to bring this to our notice. At DataCaptive, we strive for customer satisfaction and create an excellent journey for them throughout their interaction with us. We would be delighted if we could connect back with you at the earliest. See what our customers have to say about us: https://www.datacaptive.com/reviews/

Vurdert til 5 av 5 stjerner

Their service of sending personalized…

Their service of sending personalized content that is ABM. It helped us retain our customers and connect to new customers to market efficiently.

4. januar 2020
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Thank you for your appreciation. We truly appreciate your support and looking forward to serving you

Vurdert til 1 av 5 stjerner

Took our money, and hasn't delivered

We attempted a simple project with DataCaptive. After paying in full, I still have yet to receive delivery of the file (final product). Every time I call, I get a somewhat different answer. They promise to call me back and they promise deliver shortly, but neither ever happens.

Please avoid DataCaptive. I wish I would have read these online reviews before signing up with them.

19. desember 2019
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Hi Eliot,

We are sorry to hear about your experience with DataCaptive.

Upon investigating your cases, we noticed that the data file had been delivered to you. The number of contacts purchased was 410,720 and contacts delivered by us were 415,442, which means that an additional 4722 contacts were delivered to you. Also, we could see that our Sales representative has been in constant contact with you and has addressed your previous concerns (please refer to support ticket no. 286566). But as we tried to connect back with you, we haven't received any response from your side. Kindly refrain from providing incorrect information as we take all our customer's reviews seriously to track and resolve issues in order to create a satisfactory service for them. We would like to thank you for taking the time to write the review and recommend you to get back in touch with our team. And if you are unable to, you can always contact our customer support team https://datacaptive.freshdesk.com/support/home

Vurdert til 5 av 5 stjerner

They provide you database based on your…

They provide you database based on your requirements, be it small or large. They give you an exact count of their database that shows that their data is authentic because the scam companies can never give you exact count.. as they don’t have one.. LOL... Ok.. so keeping it short, We had a great experience doing business with them as we received a highly responsive data as the results were amazing. The data was also delivered on time. We are satisfied and will contact them in future with our requirements if we have any.

27. november 2019
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Thank you for your appreciation. We truly appreciate your support and looking forward to serving you

Vurdert til 1 av 5 stjerner

Ridiculous Business Model. Avoid. Run. Fast.

This organization must be avoided at all costs. They send endless streams of emails for which no prior opt in or pattern of existing business relationship between my company and their firm exists and there is no way to opt out. These emails come from an individual at an ostensibly fake domain. I had to feign interest in the organization to make contact with an actual employee to whom I then had to threaten with action under the CAN SPAM ACT unless they eschewed further intrusion. When asked why there is no opt out option in the myriad pieces of drivel this organization sends weekly I received no response. Laughable. Caveat Emptor. You'd be better off opening a 1963 edition of the Yellow Pages in Mayberry RFD (even if you live, say, in Budapest and need a list) to generate credible contacts. Just don't contact Otis the Drunk. He now works for the company. In fact, I think I may have dealt with him at some point when this abject waste of my time commenced. Burp.

Update: Amazing enough, this organization and the null sets manning the desks within still contact us weekly. How pathetic is the organization? Don't take my word for it as testimonial evidence is the weakest kind, just have a read of its response to my initial admonition that any reader should run, fast, away from the wrek that is the train of DataCaptive. More specifically, not only did the responding genius, one of many within, for certain, call me "Matthew" when in fact my name is something else, it took nearly three years for the fool to respond. Again, plase, do not take my word for it. My experience finds corroboration in many other reviews here.

27. september 2019
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Svar fra DataCaptive

Hi Mathew,

Thank you for your review.

We have looked into your case, and surprisingly we did not receive any grievance emails or threats from you. According to our records, even in our last conversation with you, we could see that no problem was reported. Also, we do have opt-out forms on our site. If you were not able to find it, here's the link https://www.datacaptive.com/unsubscribe/. We encourage healthy competition but not at the cost of reframed lies.

Vurdert til 1 av 5 stjerner

Theives run away from DataCaptive Inc.

If I could give no stars I would. This company is horrible they promise one thing, take your money, then when you reach out for support or complain they don't answer you. horrible company DataCaptive Inc. do not trust them or their lists.

24. september 2019
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Hi Veronica,

We would like to apologize for getting to know that you faced a bad experience with us.

We have looked into your concern and your purchase counts were 72923. I could see that you had raised a concern and our sales representatives did respond with a solution. However, we did not hear back from you, and it had been a while. At DataCaptive we take pride in handling satisfactory customer and grievance services to our customers. We would recommend you to get back in touch with our team so that we can discuss and resolve your issue.

Vurdert til 1 av 5 stjerner

I didn't get that what I paid for.

I didn't get that what I paid for.

I wanted to buy an email list which contains car rentals' contacts. I got in touch with DataCaptive and they replied to all of my emails almost immediately. I requested small car rentals' contacts. They gave me a price and a list size. I bought a part of this list.

First problem was that I didn't get the list after I paid it already. I dropped a message and they told me that we forgot to send it.
Ok, it is not a big deal.

Finally I got the list.

The list was totally wrong. More than half of the contacts are big car rentals (hertz, avis etc.). I again wrote an email to them and asked to fix the list. They didn't answer to me. After some angry emails I got an answer which says: "Team is working on it as I did not have any update from them because of which I did not respond back to you as I was waiting to hear back."

It was a month ago. They didn't get back to me.

If you have chance, please do not use DataCaptive services. That was my worst experience ever.

17. juni 2019
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Svar fra DataCaptive

Hi Peter,

We are sorry to hear about your bad experience with us.
Upon receiving your review, our grievance team has looked deep into this issue and we noticed that the concerned business developer tried getting back in touch with you via emails and calls, but you haven't responded to them yet. We would kindly request you to get back in touch with our support team. Here's a link for you https://datacaptive.freshdesk.com/support/home, where you can connect with us again. You can expect a reply back from our teams ASAP.

We would like to thank you for taking the time to write the review as they help us to connect with our customers to understand and resolve their issues.

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