DataCaptive Anmeldelser 

82
•
TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Working with Mark Johnson at DataCaptive was a great experience. As a founder and CEO, having access to high-quality, reliable data made a real difference in how quickly I was able to build and gro... Vis mer

Vurdert til 5 av 5 stjerner

Mark Johnson has been absolutely amazing to work with. Over the last 12 months, I’ve closed over 40 deals from the leads his company has provided. I’m incredibly grateful for the opportunity and... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Terrible service all around from a completely garbage set of leads that is nothing more than an export from LinkedIn to 0 communications about fixing my issues with the list. $250 wasted. He... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the qual... Vis mer

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Skrevet av virksomheten

DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.


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4,5

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TrustScore 4.5 av 5

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Alle anmeldelser

(82)

37 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great to work with Datacaptive

Working with Mark Johnson at DataCaptive was a great experience. As a founder and CEO, having access to high-quality, reliable data made a real difference in how quickly I was able to build and grow my business.
The quality of the data was strong, and it helped us reach the right prospects more efficiently and achieve good results. Mark was helpful throughout the process and made sure we were getting data that actually supported our business goals.
I’d definitely recommend Mark and DataCaptive to founders and businesses looking for quality data to accelerate their growth.

14. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We contracted DataCaptive to manage an…

We contracted DataCaptive to manage an email marketing campaign, and unfortunately the experience fell well short of our expectations.

The project started behind schedule, and when the first campaign finally launched it contained numerous technical issues that a company with DataCaptive's experience should have identified and prevented before sending. The inbox they configured was quickly flooded with spam responses generated by their own email warm-up process, making it difficult to distinguish legitimate activity.

Before signing, we were quoted an expected response rate of around 4%. In reality, we did not receive a single genuine response from the campaign. This has left us questioning the quality and accuracy of the email lists they provided.

Communication was another ongoing challenge. Responses were often slow, and it frequently felt like we were being strung along rather than receiving clear answers or timely solutions. Throughout the engagement, our primary point of contact changed multiple times, making it difficult to build continuity or confidence in the project.

When we raised our concerns, DataCaptive promised to make things right with a fresh campaign. Unfortunately, it appeared to be more of the same process without meaningful improvements or acknowledgment of the underlying issues.

Overall, our experience was disappointing. Between the delayed launch, technical mistakes, poor communication, lack of results, and concerns about the quality of the contact data, we cannot recommend DataCaptive based on our experience.

1. januar 2026
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Svar fra DataCaptive

Hi Donny,

Thank you for taking the time to share this feedback. We take it seriously and want to respond to each point directly.

On the response rate: outbound campaign performance depends on a number of factors outside any vendor's direct control, including market conditions, how the audience responds to the offering, and how it's positioned. The figure discussed at the outset was an estimate based on industry benchmarks, not a guarantee, and we're glad to walk through the campaign data together to look at what may have shaped the results here.

On the delays and point-of-contact changes: we recognize these created friction along the way, and we don't take that lightly. Throughout the engagement, our team stayed committed to the campaign's success, expanding well beyond the original scope of 1 Cold Email Campaign and 3 mini drip sequences to a total of 11 sequences across 5 months, at no additional cost, to give the campaign every opportunity to perform.

We'd welcome the chance to go through everything in detail. Our Customer Experience Team will be reaching out directly to continue the conversation.

Regards,
Team Customer Experience | DataCaptive Inc

Vurdert til 5 av 5 stjerner

Highly Reliable and Well-Curated Data Service

I’ve been using Data Captive for a few years now and highly recommend their service. Mark is extremely helpful and consistently ensures the data lists are up to date and relevant to our business needs. He also goes above and beyond with list personalisation and provides valuable guidance on segmentation strategy

22. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mark Johnson has been amazing…

Mark Johnson has been absolutely amazing to work with. Over the last 12 months, I’ve closed over 40 deals from the leads his company has provided. I’m incredibly grateful for the opportunity and support.

He is extremely responsive, professional, and truly cares about helping his clients succeed. His leads have become a staple for my business and have played a huge role in my growth.

I highly recommend working with Mark and his company. Thank you again for everything you do!
— Joe Vitiello, CrossCountry Mortgage

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DataCaptive

Thank you so much for the kind words, Joe!

It’s been an absolute pleasure working with you over the past year, and we’re thrilled to hear that the leads have contributed to over 40 closed deals for your business. Seeing our clients grow and succeed is exactly what motivates us every day.

Mark and the entire team truly appreciate your trust and partnership. We look forward to continuing to support your growth and helping you achieve even greater success ahead.

Thank you again for your continued confidence in us!

Best,
Team Customer Experience | DataCaptive Inc

Vurdert til 5 av 5 stjerner

Worked with Aaron Mathews

Worked with Aaron Mathews, did a great job and was very responsive.

10. februar 2026
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Svar fra DataCaptive

Hi Dan,

Thank you for your feedback. We truly appreciate you taking the time to share your experience.

We’re glad to hear that Aaron provided a great experience and was responsive throughout. We’ll be sure to pass along your kind words to him.

We look forward to continuing to support your requirements.

Best regards,
Customer Experience Team
DataCaptive

Vurdert til 5 av 5 stjerner

I give DataCaptive 5 stars

I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the quality of the provided contacts. If you are looking for a company that provides quality contact lists and makes you feel like you’re not just a number, give DataCaptive a try and you’ll know what I mean.

15. mars 2026
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Svar fra DataCaptive

Hi Willow,

Thank you so much for your kind words and for taking the time to share your experience with DataCaptive.

We’re really glad to hear that you’ve had a positive experience working with Todd and that the quality of the contacts has met your expectations. Delivering on our commitments and ensuring our clients feel valued is always our top priority.

Your feedback truly means a lot to us, and we look forward to continuing to support your data needs.

Thanks again for your trust in DataCaptive.

Best regards,
Customer Experience Team
DataCaptive

Vurdert til 5 av 5 stjerner

Working with Todd Anderson was so…

Working with Todd Anderson was so seamless and easy! he provided the information we needed quickly and at an amazing rate. We are already working on a second project together.

5. mars 2026
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Svar fra DataCaptive

Hi Jaye,

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.

We’re glad to hear that working with Todd was seamless and that he was able to deliver the information quickly and efficiently. It’s also great to know that you’ve already moved forward with a second project, we look forward to continuing this partnership.

We’ll be sure to pass along your feedback to Todd.

Thanks again for your trust in DataCaptive.

Best regards,
Customer Experience Team
DataCaptive

Vurdert til 5 av 5 stjerner

DataCaptive - Jason Kent

I would like to recognize Jason Kent for the excellent support throughout this entire process.

From the very beginning, Jason was extremely responsive, professional, and transparent. He made himself available to clarify questions, provided clear guidance during the consultation phase, and ensured that everything moved forward smoothly.

The communication has been consistent and reliable, and the overall partnership experience so far has been very positive. I truly appreciate the attention, follow-up, and commitment to quality demonstrated during our interaction.

Thank you, Jason, for your support and dedication.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast and complete

It was always a very fast and complete response. Isaac made sure I got his messages and understood my need

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Quality Leads

We engaged DataCaptive after being quoted $3,000 for a lead list. They agreed in writing to match a competitor at $2,500.

Unfortunately, the quality of the data was unacceptable.

A significant number of emails bounced immediately. Many contacts had already left their listed positions. This undermines the basic purpose of purchasing a verified B2B list.

We reached out to request remediation and replacement contacts but have not received a meaningful response.

If a company is selling professional contact data, accuracy and responsiveness are essential. At this price point, buyers should not have to manually clean large portions of the list.

We are requesting a refund or a properly validated replacement list. I will update this review if the issue is resolved.

DataCaptive was aware of the platform I am using so they ask for a report not possible on my platform to avoid honoring their guarantee...Regarding the SMTP report, Instantly does not provide a traditional SMTP server report but offers detailed campaign analytics including bounce tracking, delivery status, and engagement metrics. If you want, I can help you access or generate detailed deliverability insights related to your campaign.

Here's a summary of your "NP Campaign" email activity:

Unique Emails and Bounces
Total unique leads contacted: 1,927
Total bounced emails: 459

Currently, no emails have been recorded as opened in the campaign steps.

I consider this abysmal and recommend everyone stay away from DataCaptive.

Further update: DataCaptive apparently prefers to argue about the details of their guarantee than to improve their process. Their lead system is horribly flawed. Why would I ever want to use their platform to send cold leads when their customer service and technical prowess is so bad. They are clearly a company in distress as they refuse to refund $2500 and prefer this public display.

7. februar 2026
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Svar fra DataCaptive

Hi Randy,

Thank you for your review. We genuinely appreciate you taking the time to walk through this with us.

To help bring full transparency to the situation, we wanted to share our perspective and clarify where things currently stand.

When we promise a 90% deliverability guarantee, the replacements as per the agreed terms in the Statement of Work, applies specifically to verified hard bounces, determined by SMTP server response codes (like a 550 permanent failure). This is the standard, objective method used across the industry to validate email performance.

In order to properly assess your claim and apply the guarantee, we requested the detailed SMTP bounce log export a few times now. This report includes the server response codes and hard/soft classifications needed to determine whether the guaranteed threshold was actually exceeded.

To date, we haven't yet received that SMTP-level report.

The summary screenshot shared with us shows total bounce counts, but it doesn't distinguish between hard bounces, soft bounces, temporary blocks, reputation filtering, or catch-all domains. Without that underlying response data, we simply don't have the technical evidence needed to validate the claim or issue replacements or financial adjustments under the guarantee terms.

That said, and this is important, we never refused to help. Quite the opposite. We’ve been ready and willing to act, and specifically offered:

1. Immediate review as soon as the SMTP report is received
2. Replacement of any confirmed hard bounces
3. Independent third-party revalidation
4. Financial adjustment if verified hard bounces exceeded the 10% threshold

So the path forward is actually quite simple. Once we receive the bounce log export, we can act immediately. Without it, our hands are tied, not because we don't want to help, but because there's no objective data to assess.

We genuinely want to get this resolved for you. Just send us the SMTP report, and we'll take it from there.

Post Note:
Thank you for editing your response and sharing the stats over here:

For clarity, our deliverability guarantee applies specifically to verified hard bounces (permanent delivery failures). The screenshot referenced reflects total bounces and does not differentiate between hard, soft, or temporary filtering events.

Within Instantly.io, bounced contacts can typically be exported by navigating to the campaign → Leads → filtering by “Bounced” status → and exporting the list with bounce reason classifications. This allows identification of confirmed hard bounces for objective review.

We have requested this detailed classification so we can accurately assess results and apply our guarantee policy correctly. We remain prepared to replace any confirmed hard bounces or issue a proportional adjustment if the agreed threshold is exceeded.

Our intention continues to be resolving this matter fairly and transparently. If there is any thing related to the platform that you're using, as a goodwill gesture, we will be happy to run your campaigns on our platform.

Regards,
Customer Experience Team
DataCaptive Inc.

Vurdert til 5 av 5 stjerner

Great Service

Working with Todd Anderson at Data Captive was easy, transparent, and effective for my needs. As a Marketing Agency, I work with many different small/medium businesses and email marketing is a must. Other services require ongoing subscriptions or just charge way too much - Data Captive was a great fit, they provided a great list of contacts, and Todd made the whole process easy. Definitely recommend them and I'll be using them again. Thank you!

5. februar 2026
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Svar fra DataCaptive

Hi Becky,

Thank you for your thoughtful review. We truly appreciate you taking the time to share your experience with us.

We’re delighted to hear that your engagement with Todd Anderson and our team was easy, transparent, and aligned with your needs. Supporting agencies like yours, who work across diverse client segments, is exactly what we strive to do.

Your feedback means a great deal to us, and we’re glad the data and overall experience delivered value to your email marketing initiatives.

We sincerely appreciate your trust and recommendation. Please know that our Customer Experience Team is always here to support you whenever you need assistance or future audience builds.

Thank you once again for your partnership.

Warm regards,
Customer Experience Team
DataCaptive Inc.

Vurdert til 5 av 5 stjerner

Very kind and communicative.

16. januar 2026
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Svar fra DataCaptive

Hi Megan,

Thank you so much for your kind words.

We truly appreciate you taking the time to share your experience. It’s wonderful to know that our communication and support made a positive impact. Providing a smooth and helpful experience is always our priority.

We look forward to working with you again.

Warm regards,
Customer Experience Team

Vurdert til 5 av 5 stjerner

Issac made my experience great

Issac made my experience great. He was patient with me and helped me see the solution by listening to my problem rather than what I thought I needed or didn't need. He was creative enough to get the right solution together and ended up making a little more money for the company than he would have otherwise. He'd be great in a position to educate and lead other consultative sales professionals for Data Captive.

5. januar 2026
Anmeldelse skrevet uten oppfordring

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