Cover-4-Less Anmeldelser 

470
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolutely rubbish company i can't believe it how they sell their policies and when something happens they say sorry accidental damage not covered, breakdown not covered blah blah blah... They send y... Vis mer

Vurdert til 2 av 5 stjerner

It wasn’t Cover4less their customer service was brilliant I would give them 5 stars I can’t though because of the unacceptable wait time for the Indesit engineer two weeks for the call out to check... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I today took out insurance for all of my kitchen appliances on one simple policy. My previous insurer would not allow me to do this and was significantly more expensive. Cover-4-less.com allowed me to... Vis mer

Vurdert til 4 av 5 stjerner

We initially went with cover 4 less as it was cheap on the out set. However reading other reviews on here which turned out to be correct I cancelled the plan. We were within the initial 14 days so I... Vis mer

Informasjon om virksomheten

  1. Forsikringsmegler
  2. Boligforsikringsselskap
  3. Forsikringsbyrå

Opplysningene stammer fra ulike eksterne kilder

Insurance cover for your everyday items. We are authorised by the Financial Conduct Authority and sell only genuine insurance products. Established 1992.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

470 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(470)

6 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I had my cooker hood brake down and it…

I had my cooker hood brake down and it was insured by cover-4-less. Initially when I reported this problem they tried to phone me up when I clearly stated that I am a vulnerable customer and not able to physically speak. All their communication was done in this way after about a week I finally got an appointment. They are now saying that it doesn't meet the terms it was insured under, and the extractor fan was used without the cooker hood filters which it hasn't been. As I'm not able to physically speak I feel I have been taken advantage of, they have no respect that I can't speak and keep calling me to communicate, I had to chase them up to find out what was happening with the fault. DO NOT USE COVER-4-LESS THIS IS A SCAM COMPANY THAT TAKES ADVANTAGE OF VULNERABLE PEOPLE. I WILL BE TSKING THIS CASE YO THE OMBUDSMAN

22. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Cover-4-Less

Svar fra Cover-4-Less

Dear My Syed,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration.

Our goal is to provide the best service possible to all our customers, regardless of their circumstances. We want to assure you that we treat all our customers equally and fairly, and your disability has no bearing on our service or decisions.

Regarding your cooker hood, our engineer's inspection found that it was heavily coated in grease and there was no filter present at the time of the visit. According to the manufacturer's instructions, regular maintenance, including the use of a filter and changing the filter regularly, is necessary to ensure the proper functioning of the appliance, as is the case with other appliances such as washing machine and tumble dryer filters for example.

Our policy does have an exclusion for items that are not maintained properly in accordance with the manufacturer's instructions. This is a standard clause in our policies and applies to all customers equally. It's in place to ensure that appliances are kept in good working order and to prevent avoidable breakdowns.

We understand that you believe the cooker hood was never used without a filter. However, the evidence from our engineer's visit suggests otherwise as there was no filter present when the engineer visited. The significant buildup of grease inside the unit indicates that it has either been operating without a filter, or if operated with a filter the filter was not changed frequently enough, which has unfortunately led to the units failure due to the build-up of a large amount of grease inside the unit.

We value your business however regret we were unable to meet your expectations on this occasion.

Kind regards

Cover-4-Less

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