Samantha was extremely helpful. She really went the extra mile to ensure that I managed to purchase what I required. Excellent customer service and support. Samantha is a real credit to Childrensalo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Samantha was extremely helpful. She really went the extra mile to ensure that I managed to purchase what I required. Excellent customer service and support. Samantha is a real credit to Childrensalo... Vis mer
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Very impressive website. Have bought here for my daughter on numerous occasions and have never been disappointed. Great quality, selection and fast delivery. My last order was placed last Tuesday nigh... Vis mer
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I am very dissappointed that caramelo kids dress I receied has very visible stain on the back! Nobody can convince me that it was not visible while packiging. Very big shame for a shop that presents... Vis mer
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I wish I had read these review earlier myself. I ordered 6 items only 3 have turned up in the box with an additional item that I haven't even ordered along with a childrens protein drink. Currently ha... Vis mer
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Childrensalon.com - the home of children's fashion online. Designer brands, luxury clothing, special occasion outfits, accessories, toys, gifts, bags and shoes. Fashion news, blogs and advice. Established 1952.
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered a Guess sweatshirt for my niece to Ireland, super quick delivery, very nice packaging, totally worth it! Was trying to order from official Guess site before this and it was total disappointment, so Children Salon was a savior here! Thank you!

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I am absolutely OBSESSED with Children Salon. Their clothes are simply divine. Super quick delivery - once the order is placed they dispatch and items arrive the next day via DPD and their packaging is lovely as well.
I stumbled across this site looking for twin clothes and since then I have not shopped anywhere else...

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Just received my first order and I’m super impressed! Quick delivery, lovely packaging and high quality products. Will order again for sure.

Svar fra Childrensalon Ltd
Children salon went above and beyond from the packaging to the clothes i ordered too definitely will order from here again. All in all a great website

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I’ve ordered from ChildrenSalon quite a few times and not until my last order did I have a problem.
I ordered a pair of £45 Tip Toey Joey sandals for my baby daughter (13 months) as they were marketed as good quality and I wanted a good pair of shoes for my daughter to begin walking in this summer.
She ended up with blisters on BOTH toes. I spoke to customer services, showing them how bad the blisters were on my daughters feet after having work them for only 10 minutes. I was told I should have put socks on my daughters feet implying it was my fault.. before putting SANDALS on her.. in SUMMER. Sandals which had holes for ventilation which was another reason they were purchased - to keep my daughters feet cool.
I am extremely disappointed at how I was treated the first and ONLY time i’ve spoke to customer services. No help and instead of understanding and listening when I told them the sandals (that were her size) had caused the blisters, I was instead blamed for not putting socks on my baby first.
Oh, I was also told no-one else had complained about this issue even though they’d sold many pairs, again implying I made this up.

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As a company selling baby items, I am absolutely shocked at their customer service. I paid for next day delivery and its now been 6 days since I ordered. I have spoken to DPD and they have apologised profusely and said that they are fully liable for the package and the parcel has been scanned into the depot and then been misplaced. They have raised an investigation which could take a further 5 days. I needed this baby item urgently and Childrensalon have not taken any responsibility whatsoever as the company who I have paid for this item. They are saying I need to wait until all investigations at the depot take place before I get an update. They have not apologised once and have not been helpful whatsoever. As you are dealing with pregnant ladies, new mums and children you should have more empathy in the way you deal with these situations. I had so many items planned to order from here and I will never ever use them again. When ordering you must hope everything goes smoothly as if anything goes wrong with delivery they are not happy to help and put all the blame on the customer! Horrible horrible company.

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I was nervous buying shoes overseas, but Children's Salon was the only company that had the exact shoes I wanted. So, I took a deep breath and made the plunge. Things went perfectly. The shoes arrived on time and neatly packaged. They fit great and look exactly as expected. Wish I'd found this store sooner!

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Have used a few times with positive experience but most recently, returned a 3 piece suit as it didn’t fit my son (only tried it on then packaged straight back up). Was refused a refund as apparently the shirt was dirty and “cat hair all over it”
I was mortified when told over the phone so accepted this despite being confused as I took great care to not get anything dirty when trying on and our cat mainly prefers to stay outdoors.
Received the item back and upon inspecting, no markings on the shirt at all with video and photo proof of this and the “cat hair” is thread and lint from the shirt that has stuck onto the trousers due to the nature of its material. I even noticed a lot of stitching errors when inspecting closer.
Very disappointing for the money paid which we will not be getting back for a suit that does not even fit.

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This company is outstanding. They have various price ranged products and quality is amazing. I’ve ordered many times, order arrived on time and love their envelope sweets and note! Packaging is elegant and their attention to detail is really nice. They definitely won me over as a customer!

Svar fra Childrensalon Ltd
Love Shopping with this company .
Ordered on Sunday delivered the next day . Items always come beautiful wrapped with the little pack of sweets inside .
Always find beautiful clothes and a brilliant choice .

Svar fra Childrensalon Ltd
Ils sont très professionnels.c’est toujours rapide et en écoute de leur clients et des bonnes marques.
Ca fait 12 ans que je travaille avec eux et c’était toujours excellent.
Merci à toute les équipes de Children salon.
Bravo

Svar fra Childrensalon Ltd
Do buy with confidence, great service, Item was delivered as advised with constant email updates for re-assurance, that's what we like!
Will shop again from Childrensalon Ltd

Svar fra Childrensalon Ltd
Ordered my son last minute birthday clothes. Paid £8 for delivery and never turned up. Dpd said they missed me but I was home all day and no delivery came

Svar fra Childrensalon Ltd
Very impressive website. Have bought here for my daughter on numerous occasions and have never been disappointed. Great quality, selection and fast delivery. My last order was placed last Tuesday night- 26th April- and arrived today- Thursday 28th. Delivery by DHL…which speaks volumes. Well presented with the customary mini pack of Haribo; nice touch! Thank you Childrensalon!☺️

Svar fra Childrensalon Ltd
Great collection - timely delivery.

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I had an issue with my delivery (not the fault of Childrens Salon). I spoke with customer services (Corrien) and they looked into the issue for me and rectified it without hesitance. They were really helpful and my order has now been delivered in time for my daughters christening. Parcel packaged really nicely with some sweeties too! Thank you very much for your help.

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Used this boutique a couple of times never had a problem purchased a Roberto Cavalli bag was a great price and absolutley beautiful when it arrived the next day. Thankyou.

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Purchased a pair of shoes for my daughter, delivery was super fast, packing was lovely and the little surprise packet of sweets was lovely! - shoes are beautiful! Thank you so much!

Svar fra Childrensalon Ltd
Superb shopping experience. Best prices online for baby girl ralph lauren and mayoral dresses i bought. Had to send one item back which was a little small. But this was free to do so and was refunded back extremely quickly
Thank you once again. Keep up the good work

Svar fra Childrensalon Ltd
I ordered several dresses there and was very happy with the quality and service

Svar fra Childrensalon Ltd
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