Champion Anmeldelser 

I am extremely disappointed with Champion customer service. According to their own return policy, orders placed between 17 November and 23 December qualify for an extended 45-day return period. My order falls within this timeframe, yet their return portal does not accept my return. I have sent email after email to customer service and have received no response whatsoever. There has been zero effort to resolve this issue or even acknowledge my messages.
The automated online chat is a waste of time.... they take your name, email - then no one comes back to you! Tried it numerous times in case it was a technical glitch, but still the same - no response at all.
Even tried FB message as not getting anywhere on any of their 'contact us' platforms.
Customer service is VERY VERY poor and the lack of communication is totally disgusting. I am still waiting to hear back from them after 2 weeks of messaging them.
I don't usually write reviews, but was so disgusted with Champion, I felt I had to.
I'm sharing my review, so other customers are aware of the issues you may face if you need to make a return.
I have items that need refunding due to their colours online being nothing like the item in person. But currently out of pocket!!
Worst service I have ever used. Would not recommend!!!

This company is an ultimative scam, products are not getting shipped and money is not getting refunded. They will leave you on read and hope that you will just give up so they can keep the money and the purchased products. This company is probably commiting fraud and their customer service is horrific

Hasta hoy fan de la marca. Como actualmente ya no tienen la ropa en el CIngles y no encontre tienda fisica cerca. Hice una compra grande por la web. PRIMERA Y ULTIMA VEZ.
En el paquete no metieron el formulario y me da error el acceso a la etiqueta de devolución.
Les escribo correos a championstore y no contestan.
Tienen un tlfn solo en inglés o italiano.
NO COMPRAR EN LA WEB DE CHAMPION, ES UN TIMO, SI QUIERES DEVOLVER ALGO SERA DIFICIL O EN MI CASO IMPOSIBLE.

I am extremely disappointed with Champion's customer service. According to their own return policy, orders placed between 17 November and 23 December qualify for an extended 45-day return period. My order falls within this timeframe, yet their return portal does not accept my return. I have sent email to customer service and have received no response whatsoever. There has been zero effort to resolve this issue or even acknowledge my messages.
Customer service is VERY poor and the lack of communication is unacceptable. I am still waiting to hear back from them.
I'm sharing this so other customers are aware of the issues you may face if you need to make a return.

I wanted to write a review because after placing an order and seeing the rating I was afraid I would never see my order arrive. I ordered a pair of shoes and 3 pair of socks. The first week the status of the order remained on 'unfulfilled', understandable as it was black friday, and christmas holidays are approaching. I wrote an email to ask for an update, and the next day the order was shipped. Overall, I would have appreciated a bit more communication, but after 3 days I had an email back telling me that the order was on its way - and I must say it arrived very quickly. Also convenient that I could ask to deliver it in a pick-up location. So good experience overall.

Pessimo sito per acquisti on line
Non ti riconosce dopo l 'autentificazione
Poi...non applica lo sconto previsto per chi si iscrive al Club , il 15 %
Quindi meglio lasciar perdere !
Tempo perso

We placed a large order during the Black Friday sale for Christmas gifts. One of the items did not arrive, and when we questioned the support team, they kept insisting that the item had been shipped and delivered. Yes — the package was delivered, and we received everything except one item (the vest).

The team keeps apologising and saying they understand our frustration, but we still have no real solution.

This was our first time ordering from Champion, and unfortunately, it has become our first and last. We are extremely disappointed as first-time customers.

Absolutely useless service. I ordered two sweatshirts from Champion and heard nothing for 10 days, only when I chased them up was I eventually told the items had been “lost in the post”. Without asking what I wanted to do, they cancelled my order and refunded me, as if that made everything fine. Judging by the mountain of complaints about their shoddy quality, it seems I actually dodged a bullet, but that doesn’t excuse the complete lack of competence. Truly the most disappointing online shopping experience I’ve ever had. Avoid.

Bought four sweatsuits from champion, big mistake. Quality of the material is the worst I ever saw in 50 years. All of it shedding in large clumps. Followed the directions on the tag. Don’t buy this cheap junk or you will be sorry.

I would give zero stars if I could. Terrible product, two hoodies-same cut different size. Difference in fabric thickness, size L is bigger than XL. Shipping and handling not refundable. Needless to say i will never order from them again.

Without doubt the WORST experience ever at a panel beater. Not only did they keep our Rav for over 3 months (wrong parts ordered) but it when it was eventually ready for collection - there were still parts missing. And damage to our engine

Me cobraron antes de recibir el paquete que tardo 10 días.
Una vez hecha la devolución de la compra, no contestan a los emails y tampoco se cuando recibiré el reembolso
Pésima atención al cliente

Hace poco compré unas chanclas para este verano, las he utilizado hoy por primera vez y ya se han roto. Ya tengo otra marca en mi lista negra de "marcas que NO COMPRAR".

I would give them no stars if possible. Items I ordered two weeks ago are sitting in a FedEx warehouse since July 5th. Champion customer service referred me to FedEx. FedEx indicated there was a label issue (mid delivery??) and needed Champion to contact them. Champion customer service would not contact FedEx but refused to issue a refund for another 3 days. I will never order from Champion again.

I made an order on the 16th and was emailed that it would arrive on the 20th. Waited a couple of days and item is in Italy stuck in customs due to the company giving incorrect paperwork for parcel. Spoke to FedEx who were very helpful and they advised me to contact Champion as it was stuck in customs due to Champion's error. Only problem is the number on their website is Italian and doesn't work. I've emailed them a few times and after a few days no reply. Spoke to Uk store in London to see if they could help and they couldn't. Their online chat on their website doesn't work. They don't reply on X or Instagram either. I went on their US site and they only have info for US customers. So completely stuck now! Don't bother buying from them just unnecessary stress!

I want to know why my purchase has not been delivered. I do not have a email so this company can contact me at (502)338-9626 ASAP. I placed an order for 3 t-shirts at the cost of $68.16

I have enjoyed Champion athletic wear for a very long time. The quality is now subpar and contacting customer service was a nightmare. #1: The 800 # is not working, it stays in a continuous loop. #2: No one replied to an email about a return. In fact, there was no information available to begin processing a return. #3: Since it was a month from the purchase date and I was unable to contact anyone, I had to stop payment with my bank. The next day I had responses on how to start the return process. The entire time from purchase to refund was well over 40 days of disappointment and frustration. I did email them about the experience, either it wasn't a working email or they didn't care to respond. I have received 3 rate your purchase emails though!!

Terrible product and service.

I ordered a reverse weave hoodie from Champion.

It’s shrank after 1 wash. I followed all the instructions on the label.

The item is no longer wearable and champion have only offered a partial refund of 50%

Do not buy their products unless you can guarantee a full refund if the item is faulty.

Terrible service and terrible product.

I ordered 2 pairs online store of the old fashioned reliable sweatpants as i have worn forever. These new pairs shrank in the first washing, no dryer. i tried to stretch and wear to get back to normal but to no avail. My wife recently insisted i contact them because they would stand behind product. I received a standard response to send pictures (its not torn just reduced in size from a large to a small waist and large legs. Very funny looking.) after pictures the NEW management will decide. i told them to either send me a label to return and they can evaluate or loose my info. 50 year customer lost. And someone bought this company?

Addendum: Now Customer service indicated that they are sending my issue to the former owners to see IF they will stand behind the product.
Question: Why wont new owner warranty the company they bought?

I feel utterly scammed by Champion and their so-called “premium” Made in USA jumpers. I previously bought a Champion sweatshirt from a department store for $54, and it was fantastic—great fit, high-quality fabric, and exactly what I expected from the brand. Based on that, I decided to order directly from Champion, expecting the same (if not better) quality, especially given the insane $135 price tag.

What I received was an absolute disgrace. The fit is awful—the sleeves are too short, the neckline is weirdly wide, and there’s a permanent crease along both arms that makes it look like a factory reject. The material feels cheap, nowhere near the thick, high-quality fabric I expected. Honestly, it feels like a knockoff rather than an actual Champion product.

The worst part? Champion’s customer service is nonexistent. I reached out to them to express my disappointment, and they completely ignored my email. No acknowledgment, no response, nothing. For a brand charging over double the price for these “Made in USA” items, you’d think they’d at least stand by their products. But no—once they’ve taken your money, you’re on your own.

If I could return it, I would, but I’m apparently stuck with this overpriced, poorly made piece of garbage.

Champion has lost a loyal customer. If you’re considering buying directly from them, DON’T. You’re better off getting their cheaper department store versions because, ironically, they’re far superior. Avoid at all costs.