I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... Vis mer
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Vis mer
Molly was amazing! She talked me through the process, I gave her full reign for what she did for me, this was makeup and hair for my wedding day and she done me proud. Excellent customer service, prod... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktopplysninger
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannia
- www.bperfectcosmetics.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I order from Bperfect a lot
I order from Bperfect a lot. There tanning products are amazing. Best I’ve used. I had a tiny issue and Deborah sorted it within the hour. Great customer service
Excellent customer service Deborah got…
Excellent customer service Deborah got me sorted no bother at all
I had a small issue with my order as my bronzer was missing, but I have to say, their customer service was brilliant. They responded immediately, identified the issue straight away and got everything
I had a small issue with my order as my bronzer was missing, but I have to say, their customer service was brilliant. They responded immediately, identified the issue straight away and got everything resolved quickly. They were really on the ball, as they say! 😊
Great service and a company that genuinely cares about sorting things out for their customers.
Excellent company BPerfect
Excellent company. Nothing is ever a problem, very prompt in responding to queries
Customer Service
Robyn in customer service was so efficient and solved my problem extremely fast, thank you
Excellent response and issue solved in…
Excellent response and issue solved in less than 20 minutes!!
There was a glinch on the website…
There was a glinch on the website while I ordered some items and one was taken from the order.I sent a email just after this happened.The next day Deborah contacted me apoligised and fixed the problem.I am so.happy with the quick response and the problem been resolved so promptly..
Thanks again Deborah.
Had a little hiccup placing my order…
Had a little hiccup placing my order Saturday ! Reached out to customer service had a quick response and boom 💥sorted ! So appreciative. Thank you Bperfect that’s why I love 🩷 your cosmetics 🫶🏻
Customer service
Entered wrong discount to my order. Emailed and Deborah replied promptly and amended my order. Very impressed with the service. Looking forward to trying the body butter when it arrives.
Fantastic customer service
Fantastic customer service, I forgot to input a discount code for a free gift on my order, Deborah sorted it out for me and I received it alongside my other items. Order came very promptly. I'll definitely buy again.
After attempting to enter a voucher…
After attempting to enter a voucher code and it failing; I contacted BPerfect customer services and was immediately dealt with by Robyn who not only answered my query she provided the solution straight away. Thanks Robyn! 😊
Got in contact was using the foundation…
Got in contact was using the foundation match came up with a number but wasn't matching me. They suggested another number and sent out for free. Amazing service 👏
I had an issue with a birthday code
I had an issue with a birthday code. Ann sorted within the day and I was able to place my order
Communication was second to none
Thank you x
Got in contact with CustomerCare and…
Got in contact with CustomerCare and was met with Ann she was so helpful and made sure to get my parcel out on time for me. Thanks Ann!
Excellent service from Deborah very…
Excellent service from Deborah very pleased
I made a mistake and ordered a Mrs glam which was too light for me, I sent it back and this lovely lady sorted it out and sent it back so it would be here on time for my holiday.
Thank you Deborah x
Replacement product
I recently contacted Bperfect about a faulty eyebrow pencil that I had purchased. Deborah assisted me and was extremely helpful in sending me out a replacement which I received in a couple of days. Thank you again for your help.
Great customer service form Ann
Ann was very helpful and quick to respond to any questions I had. Great customer service. 👌
Great customer service,solved the wee…
Great customer service,solved the wee mishap in no time...love the products thank you so much
Big shout out to Ann, Customer Service…
Just want to thank Customer Service lady Ann for sorting a mistake I made on my order, I had put the wrong address on the order by mistake, I messaged, she answered immediately and within minutes she had the order changed for me, so relieved. Thank you so much Ann!!
The best makeup experience I’ve ever had!!
I cannot recommend BPerfect Enniskillen highly enough. Over the past few weeks, the team has gone above and beyond in supporting Fermanagh Pride 2026. Not only were they incredibly generous with their time and support, but they also helped us secure sponsorship for our bingo prizes and thank you packages for the queens performing at the event. Their willingness to help and their enthusiasm for supporting the community made such a positive impact.
On the morning of the event, I had my makeup appointment booked and because I was under significant time pressure, the amazing Laura kindly came in half an hour early to accommodate my schedule. That level of care and flexibility is something you don’t come across every day.
Every interaction I had with the staff was fantastic. No request was ever too much trouble, and everyone made me feel welcomed, valued, and completely looked after. My makeup was absolutely stunning and I received so many compliments throughout the day. Laura truly worked her magic.
As if the experience couldn’t get any better, after my appointment I was told I could choose £45 worth of products from the store. I had no idea that the cost of the makeup application could be redeemed against products, so this was such a wonderful surprise and genuinely the icing on the cake.
From start to finish, the service was exceptional. I will definitely be returning whenever I need my makeup done for an event, a party, or even just when I want to treat myself and feel my best. If you’re anything like me and dread doing your own makeup for special occasions, book in with the girls in BPerfect Enniskillen. They’ll take care of everything and have you walking out of the store feeling like you belong on a catwalk.
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