I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... Vis mer
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Vis mer
Molly was amazing! She talked me through the process, I gave her full reign for what she did for me, this was makeup and hair for my wedding day and she done me proud. Excellent customer service, prod... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktopplysninger
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannia
- www.bperfectcosmetics.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing and quick response
Amazing and quick response
So friendly and helpful
Thank you BPerfect ... the best x
Fantastic customer service experience.
Fantastic customer service experience.
Ordered an item in error and it only took one email for it to be refunded and sorted.
Ann from the customer service team - Superstar
Ann from the customer service team was absolutely brilliant with my query. The response time was super quick and she was super helpful. A credit to the team.
Really lovely experience dealing with Ann
Really lovely experience dealing with Ann in customer service. Prompt friendly response. So lovely to be provided with top notch service and excellent products. Thank you Ann 10/10 🤩👏🏼
Very good customer service
Customer service is very quick and reliable. Given the volume of business with the sale I was very impressed. Thank you Ann
Bperfect are a great company to deal…
Bperfect are a great company to deal with. Their Customer service team are very responsive. I dealt with Ann in customer service who resolved an issue for me within 24 hours. Very helpful indeed, would highly recommend ☺️
Unreal customer service thank you
Placed an order and then noticed there…
Placed an order and then noticed there was no house number on my address that I entered. Contacted and Ann sorted it for me quickly and efficiently
Excellent customer service very quick…
Excellent customer service very quick to respond . I ordered wrong colour and emailed them immediately hoping they could change it which they did.
Thank you to Ann who dealt with query…
Thank you to Ann who dealt with query very promptly & efficiently. Great customer service.
I had a bit of a mixup with my order…
I had a bit of a mixup with my order Deborah was absolutely fantastic .. Sorted it out immediately .. Excellent costumer service and beautiful products at a good price.. Thanks Deborah
Great experience
Today was called into the BPerfect store in Ards Shopping Centre to get tinted moisturiser and a lipstick.
Joy who helped me and also talked me through my options was so lovely and knew her stuff.
Joy got out 3 tinted moisturisers to try on my skin and helped me choose the correct one. Joy listened to what I was saying and looking for which made such a difference.
Joy talked through what she was using in my skin and how to apply it. Also asked if I needed make-up brushes.
Please pass on my thanks to Joy.
Had an issue with an eyebrow pencil I…
Had an issue with an eyebrow pencil I purchased recently. I emailed customer service and received a reply from Robyn very quickly,who in turn was able to sort the issue promptly. 5* customer service
Faulty brush
Had a problem recently with a brush. Deborah in customer services was fantastic. New brush arrived the next day. Couldn't have asked for more!
Had a disappointing experience through…
Had a disappointing experience through TikTok shop buying this product , it arrived damaged and faulty and they wouldn’t help resolve my issue , was back and forth for 2 weeks. Contacted Bperfect directly on the off chance they might support my order through TikTok shop. Emailed them and they had the issue rectified inside 2 days … amazing customer service and I will shop direct with them now on.
One product missing
I ordered a bundle that came with a free bronzer, when I got package the bronzer wasn't in it
I sent 1 email, Robyn replied and got one sent out and apologised. What great service. Anything I have bought from BPerfect has came well packaged. Its a great service.
First class customer service
Deborah was extremely helpful and friendly too. Prompt responses received to my query and it was resolved very quickly.
I had my makeup done with Megan on…
I had my makeup done with Megan on Saturday 22/08/2026. From the time I came into the store to leaving was the most loveliest experience! Megan is the most amazing makeup artist but more importantly she a gorgeous warm person and so were the rest of the staff! I got so many compliments about my makeup at the event I was at later that day! I’ve had my makeup done over the years by famous make up artists and Megan is up there with the best of them!! My family have now booked in with her this week for a wedding they are going to! I can’t thank you enough Megan for a lovely experience and I will be back!
Happy customer 5⭐
BPerfect products are amazing, I've not been disappointed yet!
Highly recommend this company. Deborah in customer service, is speedy and efficient and she gets the job done should there be any hiccups with ordering/delivery.
Happy customer 5⭐
I received my order and there was a…
I received my order and there was a product missing but this was quickly sorted out by Deborah in customer service without any hassle!
Great service Deborah Thank you 🥰
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