I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... Vis mer
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Vis mer
Molly was amazing! She talked me through the process, I gave her full reign for what she did for me, this was makeup and hair for my wedding day and she done me proud. Excellent customer service, prod... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktopplysninger
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannia
- www.bperfectcosmetics.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ann in the customer services department…
Ann in the customer services department is top notch and super quick to resolve my issue. Blown away by how quick and efficient the customer service is. Raised the issue and within 2 minutes Ann had it sorted
I ordered several products from…
I ordered several products from BPerfect but when they arrived one item was missing. I contacted customer services via e-mail and had a reply within 1 hour (maybe less) apologising and saying that the missing item would be sent out immediately. Amazing customer service and fantastic products.
Had an issue with an order that arrived…
Had an issue with an order that arrived and the issue was resolved by Ann within half an hour or the order being delivered. First class customer service
Ann in customer service was brilliant
Ann in customer service was brilliant. Had my issue resolved in minutes. Would highly recommend
I received the wrong order in error but…
I received the wrong order in error but straightaway within 5 minutes of sending my email I relieved a reply from the lovely Robyn, who swiftly sorted everything out and very generously let me hold onto the order I received, that’s what I call to class customer service, you are an asset to Bperfect Robyn. Hope you see this ❤️
Received wrong make up bag and emailed…
Received wrong make up bag and emailed BPerfect last night and had a reply this morning that they will have rectified straight away. I was so impressed with Deborah and her kindness. Thank you so much 🥰
Amazing customer service
I had a query about a recent order and emailed customer service. Deborah got back to me straight away and was so so nice & helpful. Definitely made my experience great!! 💕
I had to get an exchange on a blush…
I had to get an exchange on a blush product as it was broken, however I received a bronzer back
Honest mistake
Great customer service replied very…
Great customer service replied very quickly and updated me on my order
positive customer service…
Really positive experience contacting customer service. Ann responded so quickly and had resolved the issue with missing order items. Very helpful and lovely.
Would like to thank Ann very much…
Would like to thank Ann very much helped me very quickly with my order and sorted it for me thank you
Customer service has been amazing
Customer service has been amazing
Really good
Lovely women Ann helped me with my order, fast replies and was on the ball with my order.
I received my order and unfortunately…
I received my order and unfortunately there was a mistake with my order. I contacted customer service and they replied to me in a couple of hours and resolved the issue. Excellent customer service. Thanks again Deborah
Customer Service from Ann was brilliant!
Customer Service from Ann was second to none. I ordered in error and sent an email asking for a refund. Ann replied immediately and cancelled the order and issued refund right away. Couldn’t be better. Thank you.
Great customer service
Great customer service. Contacted regarding a damaged product and Robyn was more then helpful, quick and resolved my issue!
I rarely do a review but today I felt…
I rarely do a review but today I felt the need to . I called into Abbeycentre store for self tan oil spray, Met a girl and wish I had got her name, she had dark long hair, has a wee boy, an absolute wee stunner, well I went in feeling my age , 60 plus, wasn’t feeling great, well this girl made my day, so helpful, friendly and so pleasant, just wanted to say thank you and let your boss know you are amazing 🤩
I submitted an order to BP and the Town…
I submitted an order to BP and the Town line in the address was not correct although the postcode etc was.
I emailed BP over the Bank holiday weekend to confirm my correct address and Ann sent me an email confirming the address had been updated.
The customer service I received was above and beyond thank you Ann.
Hi I Absolutely Love Bperfect…
Hi I Absolutely Love Bperfect Cosmetics.. and Love ordering from them.. I received A big order this morning and some items were Missing from the box and As Soon as I messaged The Customer Service They Replied immediately and sorted out the problem and have got whatever was missing dispatched within minutes.. I spoke to Deborah and Ann Who Were Very Helpful indeed and the Service I received was Impeccable...
Lorraine Woods
My most favourite makeup ever .the…
My most favourite makeup ever .the pigmentation is in real and the price is even better.so helpful as well when I needed to change a shade of foundation.love love love
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