Ghastly experience
I advise caution in trusting Bella Vou (BV). I had liposuction and thigh lift which was a disappointing and stressful experience. I've had 5 operations in 5 hospitals and know what I'm talking about. I do not recommend Bella Vou.
BV is glib at marketing and quick to get 100% of your money upfront but poor-negligent on clinical standards and post surgery care. The BV 'private hospital' consists of 2 rooms with beds which open out onto a public reception area so there is no privacy. My room was unclean, thick dust over the WC and sink and dustballs all over the floor. No blankets for post surgery chill and NO WATER. No one would help me with my stiff painful legs post surgery to get to the bathroom. While being wheeled from post surgery recovery the theatre nurse dropped his ipad on my head hitting my eye which swelled alarmingly. No ice compress was brought despite asking. It got worse later on. The cannula on my hand fell out with the needle still half inserted in a vein and blood was pouring out. I pressed the buzzer. Kelly 'head of care' simply gawped and took no immediate action. She then shouted for someone who came and tried to shove it back which was seriously painful. By now there were 3 large pools of blood on the floor. I told her to remove it and staunch the blood flow with pressure and then a dressing which she eventually did. They were so incompetent it was like a comedy except this was deadly serious post surgery - risk of infection, sepsis, dirty room....
I told a doctor friend and he was appalled at the risks of employing poorly trained staff. As owner, MD and lead surgeon Mr Amir Nakhdjevani has a lot to answer for. The surgery outcome was not great - the poor post recovery care undoubtedly contributed to this. Never again.
In response to BV's comment posted below my review: It took BV a long time to treat my complaint properly and even longer to reply. As a business owner myself it is vital to deal with complaints promptly not obfuscate and try to kick the can down the road. I do not recommend and have also posted this on realself.com.
Be aware: In my experience BV offer incentives to clients to post reviews on real self so treat positive reviews with caution. Amir Nakhdjevani tried to brush my complaint away as an 'admin glitch.' In his dreams. The farce and negligence continues.

Svar fra Bellavou







