I was impressed by the quality of the products.....kay and Ryan were extremely helpful nothing was two much trouble....when I received my products Dell the delivery driver was very good all products... Vis mer
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Jackie and Marie at the branch in Wishaw made me feel welcome and relaxed. They listened to what I wanted and helped to bring my vision to life. It can be overwhelming with so much choice but with the... Vis mer
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Charlotte at The Bathroom Showroom, Bexleyheath, was recommended by a friend. When we met, I found her to be approachable and a good listener. She took onboard all my ideas and encouraged me to make b... Vis mer
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What a fantastic service I received from Rebecca at the Bury showroom. Such a professional lady with amazing knowledge of all the products, her advice and guidance in choosing my bathroom fittings wa... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktopplysninger
Eldon Way, , Crick, , Northampton, Storbritannia
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,8
Enestående
2k anmeldelser
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Bathroom suite purchase
I recently purchased my whole bathroom set and accessories through bathroom showroom and what a pleasant experience it has been. After having been to 6 other showrooms I could not find what I was looking for and it appears now that I simply wasn’t speaking to the right person because that person was Catherine! Catherine was brilliant, she took my email address and told me she would find something to suit my requirements as I wanted a gloss finish in a particular style/pattern. I actually didn’t think I would hear back from her however she emailed me the next day with a set that ticked all of my boxes and continued to liaise with me on several emails for over a week and no matter how small or trivial my point was Catherine was more than happy to assist. Great service and above all great quality products. Would highly recommend Bathroom Showroom.
13. februar 2025
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Svar fra The Bathroom Showroom
Hi Mav,
Thank you for taking the time to leave us a 5 star review.
We're absolutely delighted to read your glowing review! It's fantastic to know that Catherine was able to turn your search around and find you the perfect bathroom set.
We're particularly pleased that you highlighted Catherine's proactive approach in taking your email and diligently following up with options that met your specific requirements.
We're glad that Catherine was able to provide the attentive and helpful service you needed.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on the kind words.
We hope to see you shopping with us again in the near future.
Kind regards,
Tricia @ The Bathroom Showroom
Mia from the bathroom showroom was…
Mia from the bathroom showroom was brilliant didn’t rush us and put everything together she was amazing big thankyou
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Natalie,
Thank you for taking the time to leave us a 5 star review.
We're delighted to hear about your positive experience with Mia!
Providing exceptional customer service and ensuring our customers feel comfortable and unhurried is a top priority for us,
We're glad Mia exemplified these values and helped you create your dream bathroom.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on the kind words.
We hope to see you shopping with us again in the near future.
Kind regards,
Tricia @ The Bathroom Showroom
Suki at Slough…
I have dealt with Suki from the Slough branch a few times now and she has never let me down with both price and efficiency. Product is always delivered in good time, it’s always good quality and Suki is a whiz when it comes to costs. Thankyou
12. februar 2025
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Svar fra The Bathroom Showroom
Hi Leon
Thank you for taking the time to leave a 5 star review. We're delighted to hear of the efficient service that Suki at our Slough branch has provided We will be sure to pass on your kind comments to Suki and we hope that we will see you shopping with us again soon!
Kind regards
Siobhan @ The Bathroom Showroom
Exceptional Customer Service
Recently, we purchased a bathroom suite from City Plumbing Bathroom Showroom in Bath, and I must express our utmost satisfaction with the experience. Mike, the design consultant, was exceptional in his guidance and provided innovative recommendations that we would not have considered otherwise. The bathroom suite and tiles are of exceptional quality, and we are thoroughly pleased with our purchase. The exceptional customer service was a significant factor in our positive experience. Thank you, Mike.
11. februar 2025
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Svar fra The Bathroom Showroom
Hi Cathy
Thank you for taking the time to leave a 5 Star Review. Providing high levels of customer service is something we strive to achieve, so it is wonderful to hear that Mike's exceptional service ensured that your experience of shopping with us was such a positive one. We're pleased that you found our products to be of an exceptional quality and that with his extensive knowledge, Mike was able to guide you in making your choices. We will be sure to pass on your kind comments to Mike and the rest of the team at the Bath branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Fantastic branch manager
This is the second time I have purchased bathroom goods from the Abingdon branch. Suzanne has been fantastic, she was so helpful and patient with me to make sure I got what I needed and wanted. She went over and beyond to be helpful, she is a true asset to the team/company.
6. februar 2025
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Svar fra The Bathroom Showroom
Hi Bunty
Thank you for taking the time to leave a 5 star review. It's wonderful to read your kind words regarding the fantastic service that Suzanne has provided. It's great to hear that Suzanne went over and beyond to ensure that you were provided with exactly what you required. We will be sure to share your kind comments with Suzanne and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
The bathroom sales person Angie was…
The bathroom sales person Angie was very friendly and really helpful and designed a great bathroom for us. She played around with the design until we found one that suited our bathroom space and nothing was too much trouble. The price was reasonable too. Would definitely buy from there again.
30. januar 2025
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Svar fra The Bathroom Showroom
Hi Kirsty Mcleish
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service provided by Angie. We would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to let us know which branch you have visited, as we would love to share your kind comments with Angie and her colleagues.
Kind regards
Siobhan @ The Bathroom Showroom
Truly disappointing Service
Truly disappointing Service, We came to City plumbing for a professional, efficient service which to this day we have not received. We wanted a stress free experience which unfortunately we didn't get. Issues including currently having a showroom shower head in my bathroom rarther than the one we ordered and the wrong basin and tap being ordered that does not fit our design. Terrible service all they can do if give me a free counter top and I have to pay to replace everything else thats wrong.
I cant stress enough not to use them if your like us and new home buyers looking for help in replacing bathrooms because they have no idea. No knowledge on what they are selling and poor aftercare!
They just blame everyone else for their mistakes, and take no ownership themselves.
Also do not use their design process as its shocking they put the shower in the middle of the room 🙄 if I could attach the pictures I would.
3. februar 2025
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Svar fra The Bathroom Showroom
Hi Sophie Thank you for taking the time to leave a review. We are disappointed to hear of the negative experience you have had while shopping with us. Could you please contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide a few more details that will allow us to escalate this matter further. We apologise for the inconvenience you have been caused. Kind regards Siobhan @ The Bathroom Showroom
Jennifer Kay Barraclough
Jennifer Kay Barraclough
I telephoned the Worksop store to enquire about a new shower and fittings - the person in the store was keen to help by putting me through to the showroom and advised that he would ask Jennifer to call me cack when available. I received a voice message later as promised. A good start which reflected the excellent assistance provided by Jenifer when I visited later in the day. First class five star service!
22. januar 2025
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Svar fra The Bathroom Showroom
Hi Simon
Thank you for taking the time to leave a 5 Star review. We are delighted to hear of the first class service provided by Jennifer and her colleagues at the Worksop branch and we will be sure to share your comments with them. We hope that you found what you required when visited the branch and hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Natalie at the Edinburgh Stenhouse…
Natalie at the Edinburgh Stenhouse branch was fantastic. She spent a lot of time with us planning out the best possible layout for our new bathroom. She listened to our ideas and made some great suggestions we had not thought of. She was happy to make any changes we needed and spent a very long time with us to get things just right. Natalie helped us pick all the items we needed for the bathroom and was able to get great prices for us - she was incredibly nice and helpful and she really helped us get a great high quality bathroom installed. Highly recommend and very appreciative!!
3. september 2024
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Svar fra The Bathroom Showroom
Hi Alan McGinley
Thank you for taking the time to leave a 5 star review. What a wonderful review it is! We are thrilled to hear of the excellent service that you received from Natalie at our Edinburgh Stenhouse branch and that she took the time to ensure that you selected the correct items for your new bathroom at the best possible price. We will most certainly pass on your thanks and appreciation to Natalie and her colleagues in branch and we hope that you are enjoying your new bathroom!
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service, professional and friendly
The lady who designed our bathroom for us could not have been more helpful. Ellie, at the Aintree showroom was friendly and professional and happily made numerous changes to our original plan! She helped us find what was right for us in both design and price. Highly recommended.
29. januar 2025
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Svar fra The Bathroom Showroom
Hi
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service you received from Ellie while shopping at our Aintree showroom and that she happily assisted you in designing a bathroom that suited your requirements. We will certainly share your kind comments with Ellie and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Sue from City Plumbing in Dorchester…
Sue from City Plumbing in Dorchester was professional giving prompt customer service with a smile. She negotiated good prices and arranged quick deliveries when we ran short of supplies doing our two bathrooms.I can recommend her highly.
6. januar 2025
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Svar fra The Bathroom Showroom
Hi J Schoeman
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the friendly and professional service that you received from Sue at our Dorchester branch while shopping for your bathrooms and that she was able to offer good prices and arrange quick deliveries for you. We will be sure to share your comments with Sue and her colleagues at branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom renovation - Tony, Cardiff
Dealt with Tony at Cardiff branch on Bessemer Road.
Guided us through the design process from start to finish. Kept us within our budget and addressed any issues queries we had. Looking forward to the install!
11. januar 2025
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Svar fra The Bathroom Showroom
Hi Martyn
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the great service you received from Tony at our Cardiff Bessemar Road branch, keeping you within your budget and using his extensive product knowledge to answer any queries you had. We will certainly pass on your kind comments to Tony and we hope to see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
I had my bathroom design done by Tony…
I had my bathroom design done by Tony Scarlett from City Plumbing the Bessemer Road branch in Cardiff, and I couldn’t be happier with the experience. From the very beginning, he was incredibly professional, friendly, and knowledgeable. He took the time to listen to my ideas and offered great suggestions that truly elevated the design. His attention to detail and clear communication made the entire process smooth and stress-free. The project was completed on time and within budget, and the final result exceeded my expectations. I would highly recommend Tony to anyone looking to transform their bathroom. Highly recommended. Thank you!
23. januar 2025
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Svar fra The Bathroom Showroom
Hi Barbara Kwasnicka
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the professional, friendly service that Tony provided you with while shopping at our Cardiff Bessemar Road branch. It's great to hear that with Tony's knowledge and attention to detail he made the process of designing your bathroom stress free. We're so happy that the final result has exceeded your expectations and we will certainly share your kind comments with Tony and his colleagues in branch. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
The bathroom showroom Farnborough
I have bought several bathroom items over the past few months.
Avleen the showroom manager has been very helpful
and has given me very good prices on the goods that I have purchased.
I will definitely will be using again for any other projects.
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Barry Ingle
Thank you for taking the time to leave a 5 star review. We are delighted to hear how helpful Avleen has been when you have visited the Farnborough branch and it's great to hear that you intend to shop with us again for future projects.
We will be sure to share your kind words with Avleen and her colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Great support and help from Anita
Great support and help from Anita to find a bathroom suitable for our space. Constant provide updates and solutions and made us feel that she wanted the best for us. Responded to questions and emails immediately. Total confidence in her support of products
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Carolyn Dee
Thank you for taking the time to leave a 5 star review. We are so pleased to hear of the fantastic service Anita provided you with while shopping for your bathroom. We would really appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you shopped with as we would love to pass on your kind comments to Anita and the rest of the team!
We hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Highly recomended
Mia was so helpful and very experienced in her job. Nothing was too much trouble for her. She made a difficult job so easy and the design was just as we wanted.
Would highly recomend this company and Freshney Plumbing for the install.
27. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Ian Bruce
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the excellent customer service that you received while shopping with us. We would love to pass on your kind comments to Mia and her colleagues and would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@citypluming.co.uk to provide the details of the branch you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Stephan was really helpful and spent…
Stephan was really helpful and spent time advising me about my bathroom and products. He went out of his way and was very responsive and kept me posted with deliveries etc. I would highly recommend recommend City Plumbing and also am very pleased with my bathroom items. Thank you
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Elma Still
Thank you for taking the time to leave a 5 star review. We're thrilled to hear of the excellent service you have been provided with while shopping with us. Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uik to let us know which branch you shopped with, as we would love to share your kind comments with Stephan and their colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Stephan in Brighton was very helpful…
Stephan in Brighton was very helpful and spent a lot of time with us helping us to decide what to choose. His product knowledge was excellent.
15. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Paul Tyrrell
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the excellent service provided by Stephan at our Brighton Kemptown branch and through his knowledge was able to assist you with your choices. We will be sure to share your kind comments with Stephan and his colleagues in branch and hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
New bathroom design made easy!
Visited the Grimsby branch and Mia designed us our new bathroom. Her choice of colours and materials was excellent. Really pleased with our new bathroom
1. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Emma Morrison
Thank you for taking the time to leave a 5 Star review. We are delighted to hear of the excellent service you received from Mia at our Grimsby branch while shopping for your bathroom and that her knowledge of products supported you in designing your new bathroom. We will be sure to share your comments with Mia and her colleagues in branch and we hope to see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Fantastic experience
Fantastic experience. Emma was extremely patient and helpful! Offered many suggestions for us to think about. Would definitely do business with again!
18. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Bathroom Showroom
Hi Consumer
Thank you for taking the time to leave a 5 Star Review. It's wonderful to hear of the fantastic experience you had while shopping with us for your bathroom and that Emma was extremely patient and helpful in advising you. We would love to share your kind comments with Emma and her colleagues and would therefore be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
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