I recently spent time in hospital recovering from a surgery that I had. The apetito meals that I ate during this time were great. I was sceptical to eat hospital food but they tasted great and there w... Vis mer
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Se hva andre synes
Das Essen schmeckt recht gut, sehr gut erhitzt geliefert, nicht zuviel Fett oder Zucker, genaue Angaben und Foto im Menü-Bestell-Formular. Auswahl (sechs Menüs pro Tag) auch tageweise und kurzfrist... Vis mer
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Amazing! The support our Care home has received and continues to receive, has been fabulous. Paul O'Hara, Duncan and Diane have been so supportive during what should have been an exceptionally st... Vis mer
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Apetito has been introduced into my Mum carehome recently, it is absolutely awful compared to the lovely freshly prepared meals before. Apetito meals are bland ,unappetising to the eye and taste whi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
apetito UK provides exceptional meals to organisations catering to the young and the elderly in the United Kingdom. Our meals are expertly crafted by our team of dietitians and chefs and then frozen to lock in the goodness. Based in Trowbridge, Wiltshire we produce great-tasting, nutritional food for Hospitals, Care Homes, Nurseries, Independent Schools and Local Authorities. We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.
Why choose apetito?
Skrevet av virksomheten
- Award-winning & friendly service
- We’re the leading food producer for the health and social care sector and we’ve won The Queen’s Award for Enterprise – twice. We take great pride in our pioneering history of innovation within the food and drinks industry.
- Safe & sustainable
- We operate to the very highest standards, and this includes testing all of food in-house, minimising our impact on our environment, respecting the people we work with and supporting sustainable food producers. We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We operate a successful programme of waste reduction and resource efficiency across our whole business.
- High-quality ingredients & nutritious meals
- Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care. We use only quality ingredients in our meals, which are prepped from scratch by our talented chefs and nutritionists, and then frozen within one hour to lock in nutrition, freshness and flavour.
Kontaktopplysninger
Canal Road, BA14 8RJ, Trowbridge, Storbritannia
- 01225753636
- info@apetito.co.uk
- www.apetito.co.uk
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277 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful very supportive and informative…
Helpful very supportive and informative a very positive experience
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Carol,
Dear Carol,
We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Liam
never any choice
never any choice. the same 14 meals each week. all lacking in flavour. never a good curry
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Samantha,
Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details
Kind regards,
Liam
Delicious Food with a Friendly Service
I’ve recently been fortunate in sampling some of Apetito’s food. Everything I’ve tried has been delicious! The cinnamon buns are a favourite of mine and I would highly recommend them. The Apetito staff are also lovely and helpful.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Emma,
We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Liam
Very helpful customer servic
23. april 2025
Svar fra apetito UK
Dear Tracy,
Thank you for such a fantastic review! We're so pleased to hear how happy you are with our service, and your kind words will be passed on to the team.
Kind regards,
Liam
Making hospital meals enjoyable
I recently spent time in hospital recovering from a surgery that I had. The apetito meals that I ate during this time were great. I was sceptical to eat hospital food but they tasted great and there were plenty of options to choose from. I was especially impressed with the steak pie I had one night. Congrats apetito on making hospitals meals enjoyable.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Dave,
We’re delighted to hear about your positive experience and we truly appreciate you taking the time to share your feedback.
Kind regards,
Liam
Dementia dining experience
Andrew & Freddie delivered a dementia dinning experience today at Bowbrook care home. Our staff found this very informative and they took a lot of important lessons from the training. Andrew & Freddie were incredibly professional, it is always a pleasure when Andrew visits our service.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Sallyann,
Thank you for your lovely review. We're pleased to hear that Andrew and Freddie made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.
Kind regards,
Liam
Terrible…
Terrible…Terrible food portions and prices…
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Luke,
Thank you for sharing your feedback. We’re dedicated to continuous improvement and would appreciate any additional details you can provide. Please reach out to our customer service team at 01225 759 691 or info@apetito.co.uk.
Kind regards,
Liam
Robbery
Food is still extremely expensive despite my complaint last month. I expected action would have been taken to help reduce the prices of food to make it more affordable. In addition, food quality is extremely poor for the price they expect you to pay! Even if the food was good, the food is nearly impossible to afford for school children.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Taylor,
We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this properly, please can you share your contact information with us so that we can have someone reach out to you.
Kind regards,
Liam
Apetito has been introduced into my Mum…
Apetito has been introduced into my Mum carehome recently, it is absolutely awful compared to the lovely freshly prepared meals before.
Apetito meals are bland ,unappetising to the eye and taste which should be important to elderly people who value meal times as a highlight of their day. The soft food is even worse looks like a pile of mush....
21. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear B Jones,
Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details
Kind regards,
Liam
Perfect food made by perfect people
As a resident of Trowbridge I am fortunate to be invited to a bi monthly roast dinner. Today that dinner was a Christmas feast which was provided by volunteers from in and out of the company. As a single senior it’s so heartwarming to spend a few hours with others in the community and many thanks to all involved. Apetito are a family orientated company who provide excellent meals that are not only easy to store as well as warm, I have to say each and every meal is both delicious as well as perfectly portioned.
7. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Karl,
Thank you for such a fantastic review! We're so pleased to hear how happy you are with our Sunday Lunch Club Service.
Kind regards,
Liam
Apetito food
The food is very appetising and looks good, good delivery service, our food rep Jason Davies goes above and beyond to ensure we only receive the best service, nothing is to much trouble for him, after all said apetito is a brand to be proud to serve..
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Dale,
Thank you for your lovely review. We're pleased to hear that Jason made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.
Kind regards,
Liam
All staff are very proffesional and…
All staff are very proffesional and polite.my apetito rep jason davies is a credit to your company. Nothing is too much trouble.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Margaret,
We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Liam
food tasted lovely
lovely ladies that come and give us a great italian experience the food tasted lovely
29. september 2025
Svar fra apetito UK
Dear Angie,
Thank you for such a fantastic review! We're so pleased to hear how happy you are with our service.
Kind regards,
Liam
Good communication between Rep and…
Good communication between Rep and ourselves always helpful when difficulties arise
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Jayne,
Thank you for your lovely review. We're pleased to hear that your Rep made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.
Kind regards,
Liam
Food prices
Food is way too expensive. Paying £3.50 for a really small meal is not worth it and very expensive. In addition, the food quality is relatively poor and receive super small portions. I believe these food prices should be about £2.50 and items should be seperated. I will not be buying Apetito and will be sticking to cold food from now on.
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Paul,
Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details
Kind regards,
Liam
Satisfied Customer
Arrives in the slotted timeframe.
Sometimes do not have the product that is pre arranged for our order, but always given an alternative.
7. november 2025
Svar fra apetito UK
Dear Anon,
We’re delighted to hear about your positive experience with our service and we truly appreciate you taking the time to share your feedback.
Kind regards,
Lara
Very small portions
Very small portions, limited choice, luke warm so question the quality and very expensive for a school meal. My son will no longer have the school meals. Reallt bad choice to use such poor quality food.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra apetito UK
Dear Amanda,
Thank you for sharing your feedback. As this was the first day of service, we’re working closely with the school to review portion sizes and ensure meals meet expectations. We’re dedicated to continuous improvement and to providing pupils with nutritious, high-quality meals every day. If you’d like to discuss this further, please contact our customer service team on 01225 759 691 or info@apetito.co.uk.
Kind regards,
Lara
Great Care Home Service
I manage a care home, and we are very pleased with the quality of the food we receive from Apetito. It enables us to provide good food to the residents, which is nutritious, of the right texture and works out less expensive and easier than cooking with our own staff. We still cook some fresh food here of course, but Apetito takes care of the majority of our needs for lunch and dinner.
21. august 2025
Svar fra apetito UK
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear that our meals make it easier for your team to provide tasty and nutritious food for your residents. It’s great to know we’re making a real difference in your care home.
Kind regards,
Lara
Svar fra apetito UK
Dear Michelle,
Thank you for your kind review! We’re so glad to hear you’re happy with our service.
Kind regards,
Lara
Apetito deliver to us the same day…
Apetito deliver to us the same day every week. We get the same truck but each driver has a very different attitude. Today's driver was very abrupt. He wanted to bring the delivery through our door over the new carpet (which he didn't believe was new). He didnt want to take the truck down the side of our building, yet other drivers do not question this.
10. oktober 2025
Svar fra apetito UK
Dear Customer,
Thank you for sharing your feedback. We’re dedicated to continuous improvement and would appreciate any additional details you can provide. Please reach out to our customer service team at 01225 759 691 or info@apetito.co.uk.
Kind regards,
Lara
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