Send totally wrong shorts ,had to return and wait 2 weeks for refund. Customer service says the shorts must of been on the wrong shelf on dispatch, am sure its not hard to check model number on bag... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
There was an issue with the order of a pair of work shoes which didn't arrive I initially left a poor review as I was annoyed but after speaking to a lovely lady called Lucy from the customer care tea... Vis mer
Selskapet har svart
Excellent good fit even the pockets have reinforced end that normally wear out will buy again 😁👍👍
We placed the order for some work boots, very easy process. Kept up to date on the progress of the order all the way through to delivery. Fast, quick and easy service. Would definitely recommend and u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Alex Direct a Mi Hub Brand. We are a well-established provider of men’s and women’s workwear, corporate clothing and uniforms. Alex Direct offers all the trust and knowledge that comes from 170+ years of expertise servicing uniforms. At Alex Direct, we stock a wide range of trusted workwear brands, including Scruffs, DeWalt, Stanley, Leo, Alexandra, CAT, Dickies, Timbaland and Amblers – with new brands added regularly to meet the needs of builders, electricians, plumbers, carpenters and all other trade professionals.
Kontaktopplysninger
Alexdirect - A Mi Hub Brand, 3 Long Acre, Willow Farm Business Park, Castle Donnington, DE74 2UG, Derbyshire , Storbritannia
- +44(0) 333 041 5602
- customercare@alexdirect.co.uk
- www.alexdirect.co.uk
4,0
Bra
127 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super easy to order and return
Super easy to order and return, great company - would order again.
5. juni 2025
Svar fra Alex Direct
Good Morning
Thank you for taking your time to leave a 5* review we really appreciate your feedback and custom. We are pleased to hear it was easy to order, and happy you will order again.
Kind Regards
AlexDirect Customer Service
First rate service
First rate service boots delivery very fast, quality appears good and very comfortable
16. juni 2025
Svar fra Alex Direct
Good Morning
Thank you for taking your time to leave a 5* review we really appreciate your feedback and custom. We are pleased to hear of the fast delivery along with the quality and comfort of your boots.
Kind Regards
AlexDirect Customer Service
Delivery was a bit slower than…
Delivery was a bit slower than competitors but the quality and price were good.
13. juni 2025
Svar fra Alex Direct
Good Morning
Thank you for taking your time to leave a review, we really appreciate your feedback and custom.
Please accept our apologies that the delivery was slower than expected, this is something we will look into. We are pleased to hear the quality and price of our uniform is good.
Kind Regards
AlexDirect Customer Service
Svar fra Alex Direct
Good Morning Stuart,
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and custom. It is great to hear you have had a good experience ordering with us and that you are happy with your items.
Kind regards,
AlexDirect Customer Service
Great company to deal with and quality…
Great company to deal with and quality delivery. Excellent
10. juni 2025
Svar fra Alex Direct
Good Morning Ken,
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and custom. We are very happy to hear you have had a good experience ordering with us.
Kind regards,
AlexDirect Customer Service
Bought a pair of Skechers safety shoes…
Bought a pair of Skechers safety shoes but on the second time of wearing them the eyelet snapped off, but I had thrown away the box with the refund paperwork in it. So I’m just getting on with it.
5. juni 2025
Svar fra Alex Direct
Good Morning Andrew,
Thank you for taking the time to leave us a review, we really appreciate your feedback and custom.
We are very sorry to hear that there has been an issue with the quality of the shoes you have ordered, please know we have reached out to you directly regarding this.
Kind regards,
AlexDirect Customer Service
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