AGA Anmeldelser 

The sales person could answer most of our questions

It all turned out as it should after a few telephone calls, emails and photos. Nice people to deal with on the phone and acceptable level of warranty service.

Speedy response to emails and I was sent a replacement badge very quickly once my Aga details had been confirmed. Overall great customer service!

Lak and Mark were exceptional in their compentence and in all aspects of the delivery and installation of our Aga 60. I could not wish for better service. Thank you to both of you and also Suzie at the Aga shop.
Customer service has been wonderful.

Lack & Mark were excellent, respectful, efficient and respected our property. They kept us informed about the progress of the installation and communicated well. They were clean and tidy. Although the cooker construction was delayed, Aga kept us informed with respect to progress and the reasons as to why the delay happened. Overall, a good experience. We would recommend them.

If I was rating the service from Lak and Simon, who came to replace and install our Rangemaster dishwasher I’d be giving 5 stars. They were really helpful and also helped explain some functionality on our Rangemaster oven that we didn’t even know we had! Also, customer service have been very helpful too but as we’ve had a number of issues with the dishwasher since purchase had to go with 3 stars overall.

Great customer service. Helped me identify my model stove and provided the correct user manual.

This company is so helpful and caring.
The lady I spoke to today was so kind and credit to the company.
Thanks to the tech department for their help.

Our delivery and installation experience went very smoothly. Skip and Zen were friendly, organised and professional. It was reassuring to see how experienced they were as a team, manoeuvring the AGA carefully through our house and fitting it into its new home. Skip got the electrics all sorted, and Zen gave us a good beginner tour of how our AGA works. Top marks to both of them! Thank you very much Skip and Zen!

The two guys, Lak and Mark, who fitted the electric cooker where excellent. They were professional, friendly and efficient. Lak even discovered a small leak that had never been noticeable when he was capping off the gas.
Lak thoroughly explained the new appliance before leaving and told us that if we needed anything explaining again we could contact him.
Thoroughly professional service that I would recommend.

Lak and Simon were fantastic.
They turned up at 7am Saturday morning as promised .
We are in the middle of decorating and there was clutter in every room .
The Two lads were more than helpful trying to work around everything .
We purchased an AGA masterchef and we were giving a very good demonstration on how it works . Lak and Simon were both polite and friendly . We love our new AGA and were really pleased with the service . Kind regards Patrick .

A very professional and relaxed installation by Lak and Simon today. Very thorough and knowledgable, excellent service.

Lak was in contact well before the AGA removal date to gather information regarding the site and answer any questions we had, which was really useful. Lak and Mark arrived as expected and were both very courteous. The AGA was removed quickly and with great efficiency and they were very mindful of the current building works. Lak has also been very communicative and informative with our electrician regarding the future installation of our new AGA, which I am now confident will go smoothly.

From the moment we ordered our AGA Masterchef from Diss Ironworks in Norfolk to it being fitted today in West Yorkshire everything has been fantastic!
The delivery guys Rich and Neil were a pleasure to have in our house and they explained everything to us.
An amazing experience from start to finish!

The delivery and installation of my Aga was first class. Dwayne and Clive were very professional, they arrived, brought the Aga into the kitchen then carefully installed it. Care was taken to ensure the cooker was level. All of the packaging was taken away. A brilliant service- thank you

Jonny and Phil gave me very good estimate of their arrival time which was very helpful . They worked extremely hard as a team to get the very heavy Aga into place within a pretty narrow gap it fitted perfectly and they were happy to make tiny adjustments to make it square despite my uneven walls. Jonny explained the burn off procedure in detail to me which he let me video his instructions which i know will be helpful . We couldn’t turn it on as my building works aren’t finished yet .
Both Jonny and Phil were very competent and skilled at manoeuvring the Aga across the threshold and were respectful of my house walls and floors.
They were polite and charming and I would have no hesitation in recommending them and their firm.

Jackie was really prompt at dealing with my request.
Excellent customer service

Arrived on time, minimum disruption, very professional, very efficient and took their time to explain all aspects of the job. Lac and Paul first class service

AGA themselves dealt with our issue quickly efficiently and fairly in contrast to their appointed service agent who charged us over £600 call out charge which AGA addressed and refunded some to us.

Superb quick response - very helpful indeed.