ADO E-Bike  Anmeldelser 

513
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Uitmuntende tevredenheid, niet alleen over de ADO air 28 zelf, die ik kocht als crowdfunding project op Indiegogo.com toen die uitkwam als nieuwe bike in 2023, maar eveneens van de superieure klanten... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Bicis bonitas pero una vez las montas te das cuenta de su terrible calidad. Estoy en proceso de realizar una devolución de la bici desde hace un mes. Me habían dicho que ya me habían hecho el ree... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

2 Ado Air 20 Ultra 2026 gekauft. Die Räder lassen sich gut fahren, bis auf steile Anstiege ist die Leistung zufriedenstellend. Zur Langzeit Haltbarkeit können noch keine Aussagen getroffen werden. All... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Mam 56 lat i od dawna nie jeździłam na rowerze. Zakupiłam ADO 20 PRO bo jest składany, bo nie ma łańcucha tylko pasek dzięki czemu jest bezobsługowy. Umiałam go sama złożyć, świetnie wspomaga w jeździ... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sykkelbutikk
  2. også i
  3. Butikk med sykkeltilbehør
  4. Elektronikkeksport
  5. Utendørs sportsutstyr

Skrevet av virksomheten

ADO EBIKE advocates the lifestyle of "Eco-friendly + Sports + Family", with "Lightness" as its brand soul and belt transmission + torque sensor + automatic transmission motor technology as its technical features. It offers high cost-effective folding e-bikes, city e-bikes, compact e-bikes, and fashionable ultra-light carbon e-bikes for global families. With the slogan "Cross Your City, ADO EBIKE", ADO EBIKE empowers users to ride through their cities and beyond.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

513 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 89 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(513)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I bought ado air 30 pro

I bought an ebike in February with them. At the first look, the ebike was amazing BUT i run into trouble for about one month, having to contact customer service a lot of times. "Corolla", the customer services in charge, contacted me and we solved the situation since. It was mainly technical difficulties. The ebike deserves 5 stars in general and this is why i do not want to penalize them. The ebike is giving an amazing range, the ebike works beautifully and if you are a professional on the bikes and want the best, this bike deserves a real look at and compliment!!

10. februar 2026
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Svar fra ADO E-Bike

Thank you so much for sharing this wonderful feedback about your Air 30 Pro! 🎉
We truly appreciate your patience during the initial technical issues, and we’re thrilled to hear that Corolla was able to resolve them for you. It means the world to us that you still love the bike’s performance and range enough to leave such a kind review.
We’re proud to know the Air 30 Pro is living up to your expectations, and we’ll keep working hard to provide the same great service for every customer.
Happy riding!
Best regards,
The ADO E-Bike Team

Vurdert til 2 av 5 stjerner

Fiets werd geleverd maar onderdelen niet

Ik heb een fiets besteld en keurig op tijd ontvangen maar de exclusieve offer die daarbij hoort bij aanschaf nog niet ontvangen. 2 keer de klantenservice een email gestuurd maar sinds 2 weken nog geen antwoord gekregen.
Ik vind het slechte service ooit die ik gezien heb . Normale bedrijf beantwoord binnen 1 of hoogstens 2 dagen maat ado ebike negeren het heel normaal

10. mai 2026
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Svar fra ADO E-Bike

Wij bieden onze oprechte excuses aan voor de lange wachttijd en de vertraagde afhandeling van uw berichten. Het spijt ons zeer dat u hierdoor een onbevredigende ervaring hebt gehad.
Door een onverwachte sterke toename van bestellingen zijn de accessoires tijdelijk niet op voorraad. Wij verwachten deze binnen 15 tot 30 dagen binnen te krijgen. Zodra de artikelen beschikbaar zijn, versturen wij deze onmiddellijk naar u.
Met vriendelijke groeten
ADO Team

Vurdert til 5 av 5 stjerner

All I did was replace the rear disc…

All I did was replace the rear disc rotor and now the bike is not working with err 21 showing. After 1 year, absolute rubbish.
Update 18/05/2026
Have changed to 5 stars due to ADO support kindly providing a free controller.
Fantastic service.

9. mai 2026
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Svar fra ADO E-Bike

I’m truly sorry for the frustration and disappointment this has caused you, and we completely understand how upsetting it is to see error 21 appear right after you only replaced the rear disc rotor.
We take your feedback very seriously and would like to help resolve this issue for you properly.
Could you please email our official after-sales team with your order details and the error issue?Our support email is: support@adoebike.com
The after-sales team will provide professional troubleshooting and guide you to fix the problem step by step.
Once again, we apologize for the inconvenience. We will do our best to get this sorted out for you as soon as possible.
Best regards,
ADO Team

Vurdert til 3 av 5 stjerner

Vélo en précommande avec deux "free…

MAJ du 08.05 : suite à la publication de mon avis ici, j’ai enfin eu un retour du service client pour me dire qu’il s’agissait d’un bug informatique et que les 2 cadeaux allaient être joints manuellement à ma commande. Je remonte donc ma note de 1 à 3 étoiles en attendant de recevoir mon colis et d’en vérifier le contenu…

06.05 : vélo en précommande avec 2 "free gifts" promis (un sac de transport et un antivol) qui perdent leur gratuité au moment du renseignement du code du voucher "Early Bird" dans le panier… problème signalé avec aucune réponse du service client depuis 2 jours : ça sent l’arnaque commerciale…

6. mai 2026
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Svar fra ADO E-Bike

Nous sommes désolés pour cette mauvaise expérience et le désagrément occasionné.
Pour que nous puissions vérifier immédiatement le problème du code promo Early Bird et des cadeaux offerts (sac de transport + antivol), pourriez-vous nous transmettre votre numéro de commande ou nous indiquer l’adresse email utilisée pour votre commande ?
Nous allons traiter votre dossier en priorité et vous répondre dans les plus brefs délais.
Cordialement,L’équipe ADO E-BIKE

Vurdert til 5 av 5 stjerner

Great experience buying the new ADO Air 20 Ultra

I'm a happy new ADO customer! I recently bought the new ADO Air 20 Ultra 2026. It was my first purchase at ADO and I had an awesome experience. The bike has been shipped superfast to Germany, the support was very responsive and I even got a discount code applied a day after my initial purchase. The bike itself is of extreme high quality and I can highly recommend ADO.

8. april 2026
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Svar fra ADO E-Bike

Hi Thomas,
Thank you so much for this wonderful 5-star review and your kind words! 🎉
We are absolutely thrilled to hear about your fantastic first experience with the ADO Air 20 Ultra 2026. It means the world to us that you enjoyed the fast delivery to Germany, responsive support, and the discount we arranged for you. Most of all, we’re glad you love the high-quality build of your new bike!
Thank you for recommending us to other riders. We hope you enjoy countless happy miles on your new e-bike!
Best regards,The ADO E-BIKE Team

Vurdert til 5 av 5 stjerner

Top service en product

Vorig jaar heb ik een fiets gekocht, alles verliep naar wens, snelle levering. Na een maand gaf de fiets een error, na contact met de klantenservice die binnen 4 uur reageerde kreeg ik gelijk een nieuwe accu en binnen 3 dagen reed ik weer vrolijk rond. Goede service en sindsdien geen enkel probleem meer, 5000+ km gereden.

2. august 2025
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Bedankt voor deze mooie recensie en je positieve ervaring met onze service!
Het doet ons enorm deugd om te horen dat je fiets na de snelle oplossing met de nieuwe accu perfect werkt en je al meer dan 5000 km probleemloos hebt gereden.
Wij streven altijd naar snelle reactie en goede nazorg voor al onze klanten. Geniet verder van je fiets en bedankt voor je waardevolle aanbeveling!

Vurdert til 4 av 5 stjerner

beau vélo sur le papier

beau vélo sur le papier, mais si vous avez un problème à signaler à la livraison, ils ne répondent plus et vous abandonnent avec votre problème
mon vélo est arrivé endommagé, ils n'ont pas voulu le changer et depuis, malgré plusieures relances, ils ne répondent plus

Grâce à l' aide de Claire du sav, le vélo endommagé a été changé pour un nouveau qui est cette fois ci arrivé intact, et qui est conforme à la description
le SAV est finalement éfficace et répond très correctement

4. mai 2026
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Svar fra ADO E-Bike

Nous sommes sincèrement désolés pour cette mauvaise expérience et le désagrément causé par votre vélo endommagé à la livraison.
Afin que nous puissions traiter votre dossier en priorité, pourriez-vous nous communiquer votre adresse e-mail ainsi que votre numéro de commande ? Nous interviendrons immédiatement pour résoudre votre problème. Merci pour votre coopération et votre patience.

Vurdert til 1 av 5 stjerner

AVOID AT ALL COSTS — Paid £1,699 for a bike that was never going to arrive, then had to chase for a refund

I ordered the ADO Air 20 Ultra in Grey on 20 April 2026. My order number was ADO-UK3379.

After 48 hours, I had received no courier update or clear dispatch information, which felt concerning after paying £1,699. I emailed ADO to ask what was happening and was then told:

“We sincerely apologize for the stock issue: the grey Ultra model is currently out of stock in our UK warehouse, as our shipping container is under customs inspection, which has caused insufficient stock supply. We also note that you do not want to change to the blue colour version.”

So ADO took full payment for a bike that was not actually in stock in the UK, and I only found this out because I chased them. I was not proactively informed after ordering that the grey model was unavailable for UK dispatch and would not be available until mid-May.

What makes this worse is that ADO told me they would update the website immediately to make the stock issue clear, but the grey Air 20 Ultra still appears available to purchase. There is now a small note saying grey units are expected to ship in May, but customers can still pay the full £1,799 upfront. In my opinion, this should be clearly marked as a pre-order or back-order at the point of purchase, not presented like a normally available product.

This has been a very poor experience. If a product is not in UK stock and cannot be dispatched promptly, that should be made obvious before payment is taken. I would strongly recommend choosing a more established UK bike retailer instead.

I had to be onto them to ensure I will get refunded and make sure my request went through to their finance department. To be fair they refunded me the next week.

DO NOT BUY from this useless company and go elsewhere.

28. april 2026
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Svar fra ADO E-Bike

Dear James C,
We're truly sorry to learn about the frustrating experience you had when ordering the ADO Air 20 Ultra. This is by no means the service standard we strive for. We take full responsibility for the unclear communication and the confusion caused by the inventory status.
We understand your concern about paying in full for a product that couldn't be delivered immediately. We apologize that this wasn't clearly stated on our website before your purchase. We've already taken measures to update our product listings to clearly mark items as pre - order or backorder status, so as to prevent this from happening to future customers.
We're glad to hear that your refund has been processed. Thank you for your patience while we were resolving this issue. If you're still interested in the ADO Air 20 Ultra which will be in stock in mid - May, please feel free to contact our customer service team directly via email (official@adoebike.com). We will prioritize your order and offer an exclusive discount as a token of our apology.
We deeply regret losing your trust, but we hope to demonstrate through our improved processes that we're committed to providing a better customer experience in the future.
Best regards,
ADO Customer Support Team

Vurdert til 5 av 5 stjerner

The best support team EVER!

I originally bought an A20+ which unfortunately had some technical issues, and the support team kept sending replacement parts to help fix it.
After about a year, I was still not satisfied, so I contacted their support again. They handled it very professionally and agreed to replace my bike with a brand new, upgraded model (Air 20S).
I really appreciate their customer-oriented approach and support. Highly recommended.

24. januar 2026
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Svar fra ADO E-Bike

Dear Sobhan,
Thank you so much for taking the time to share your experience and for your incredibly kind words about our support team.
We truly appreciate your patience and understanding throughout the process with your A20+. It was our absolute pleasure to stand by you and find the best solution, including upgrading you to the Air 20S. Your trust in us means everything, and we’re thrilled to hear you feel supported by our customer‑oriented approach.
We hope you love every ride on your new Air 20S! If you ever need anything, our team is always here to help.
Best regards,
ADO Customer Support Team

Vurdert til 1 av 5 stjerner

Item payed for and not received

Item payed for and not received, will not answer, first lie item is faulty,2 lie stocks just arrived ,3 lie were just posting it now, is there anything we can fo to help🤔

15. april 2026
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Svar fra ADO E-Bike

Dear Alan,
We're deeply sorry to learn about your experience and the trouble it has caused you. This is far from the service level we strive to offer. We take full responsibility for the lack of communication and clarity regarding your order.
We hope to resolve this issue immediately. Could you please contact our support team directly via [official@adoebike.com] and provide your order number? We will look into the situation, locate your package, and give you a comprehensive update, including a solution that satisfies you.
We sincerely apologize for the inconvenience and the broken promises. We're looking forward to hearing from you so that we can fix this properly.
Best regards,
ADO Customer Support Team

Vurdert til 5 av 5 stjerner

After nearly 2 years of owning the ADO Air 20 Pro &Ultra

After nearly a year of owning the ADO Air 20 Ultra (and previously the Air 20 Pro), I wanted to share a concise, honest review—especially from the perspective of someone aged 61 living with a history of bowel cancer and early-onset Parkinson’s, where stability, comfort, and reliability really matter.
Why I chose ADO
I was looking for a lightweight, foldable e-bike to support regular exercise—something easy to lift, store, and ride safely. After extensive research, ADO stood out for its design, belt drive system, and smooth pedal assist.
Build & Practicality
Both bikes arrived well-packaged and mostly assembled. The folding mechanism is simple, sturdy, and ideal for transport (car, bus, or storage at home). The belt drive is a big plus—quiet, clean, and low maintenance.
Ride & Comfort
The ride quality is excellent. The torque sensor provides smooth, predictable assistance—no sudden surges—which is especially important with Parkinson’s.
The front suspension absorbs bumps well, improving control and comfort.
The automatic gears (Pro & Ultra) make hill climbing much easier.
The saddle is comfortable and well-suited for longer rides.
Performance
Battery life is impressive—I regularly achieve close to the advertised range (90–100 km). The motor assist feels natural and dependable across different terrains.
Display & Controls
The handlebar display is clear and easy to use, even for those less confident with technology. The companion app adds useful features without overcomplicating things.
Customer Support
My experience has been excellent—responsive, helpful, and quick to resolve any issues or provide guidance.
Final Thoughts
ADO Air bikes are thoughtfully designed, reliable, and enjoyable to ride. For anyone—especially older riders or those managing movement conditions—they offer a great balance of comfort, safety, and performance.
Highly recommended.

11. april 2026
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Svar fra ADO E-Bike

Dear Neil,
Thank you so much for taking the time to share such a thoughtful and honest review of your experience with the ADO Air 20 Ultra and Air 20 Pro.
It means the world to us to hear how our bikes have supported you in staying active, comfortable, and confident—especially knowing how important stability, reliability, and ease of use are to you. We’re proud that features like the smooth torque sensor, low-maintenance belt drive, and simple controls have made a real difference in your daily rides.
We also greatly appreciate your kind words about our customer support team. We always strive to be there for every rider, and it’s wonderful to hear we’ve been able to help you along the way.
Thank you again for choosing ADO and for your recommendation. We hope you continue to enjoy many safe, comfortable rides on your Air 20 Ultra!
Warm regards,
ADO Customer Support Team

Vurdert til 5 av 5 stjerner

I have purchased the ADO AIR One Ultra…

I have purchased the ADO AIR One Ultra in color grey. I need one to bring my child to school or to do some errands. I have chosen this cargo bike because of the belt drive. Most of the bike with belt drive are much more expensive especially for cargo bike. Today it is the second time I picked up my child. She loves sitting on the bike. Riding on bumpy road is also perfect. I only need to figure what kind of child seat is suitable for this bike and if it possible to attach a peddle for her feet. Overall the bike is perfect, amazing quality. Easy to install. Only downside is there is not GPS tracker inside.

8. april 2026
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Svar fra ADO E-Bike

Thank you so much for your wonderful 5-star review and for choosing the ADO AIR One Ultra in grey! We are absolutely thrilled to hear that the bike is perfect for your school runs and errands, and that your little one loves riding it too.

We’re glad the belt drive system and smooth ride on bumpy roads have exceeded your expectations, and that you found the installation process easy. Your feedback about the child seat compatibility and GPS tracker is incredibly valuable to us, and we’ll be sure to share it with our product team for future improvements.

If you need any recommendations for suitable child seats or foot pedals, please don’t hesitate to reach out to our support team—we’re here to help!

Thank you again for your trust and support. We hope you enjoy many happy rides with your family!

Vurdert til 5 av 5 stjerner

Łatwość montażu, wspomaganie, wygląd, przyjemność z jazdy

Mam 56 lat i od dawna nie jeździłam na rowerze. Zakupiłam ADO 20 PRO bo jest składany, bo nie ma łańcucha tylko pasek dzięki czemu jest bezobsługowy. Umiałam go sama złożyć, świetnie wspomaga w jeździe i ma dodatek każdy się za nim ogląda. W obsłudze jest intuicyjny. Firma odpowiedziała szybko na moje przed zakupem i po zakupie. Teraz czekam jeszcze na koszyk LAURA. Polecam wszystkim, którzy nie mają sił a chcą zachować aktywność. Marzena

8. april 2026
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Svar fra ADO E-Bike

Dear Marzena,
Thank you so much for this wonderful review of your ADO 20 PRO! We are thrilled to hear how easy it was to assemble, how much you enjoy the smooth ride assist, and how the low-maintenance belt drive has made your return to cycling such a pleasant experience.
We also appreciate your kind words about our customer support team. We are getting your LAURA basket ready to ship and will send it to you as soon as possible.
Wishing you many happy, safe rides ahead! Please don’t hesitate to reach out if you ever need anything.
Best regards,
ADO Customer Support Team

Vurdert til 5 av 5 stjerner

Kontakt z obsługa posprzedażową…

Kontakt z obsługą posprzedażową (dot. kontaktu ze strony adoebike.com) na bardzo dobrym poziomie.

Testowany przeze mnie rower Ado Air 20 Ultra bardzo fajny ale trochę brakowało mocy na podjazdach więc postanowiłem poczekać na nową wersję, która ma wyjść za kilka tyg. i będzie miała mocniejszy silnik.

2. april 2026
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Svar fra ADO E-Bike

Dziękujemy za Twoją wspaniałą, 5-gwiazdkową recenzję!
Bardzo cieszymy się, że obsługa posprzedażowa na adoebike.com spełniła Twoje oczekiwania – to dla nas najważniejsze!

Cieszymy się również, że rower Ado Air 20 Ultra Ci się podoba. Rozumiemy Twoją uwagę dotyczącą mocy na podjazdach i dziękujemy za szczerą opinię – to właśnie takie feedbacki pomagają nam stale ulepszać nasze produkty!

Nowa wersja roweru z mocniejszym silnikiem już niedługo będzie dostępna, a my z przyjemnością poinformujemy Cię, gdy będzie gotowa do zamówienia.

Dziękujemy za zaufanie i wsparcie! Jeśli będziesz mieć jakiekolwiek pytania, zawsze jesteśmy do Twojej dyspozycji.

Vurdert til 5 av 5 stjerner

Ado Air 20 Ultra

I purchased two Ado Air 20 Ultra during the Black Friday Sale, They arrived promptly (I was kept up to date with all shipment details), very well boxed and required little effort to put on the handlebars, saddle and peddles. All instruction's and tools came with the bike and easy to follow. Unfortunately, the great British winter weather meant I didn't get a chance to give them a good test until recently. They were bought primarily for us to take on our caravan travels. I can get both the bikes in the boot of the car to travel. we have used these on a few occasions now and we are very pleased with the purchase. the bikes are very well made, look great, and when you ride them fill you with confidence, you don't know that you're riding a small wheeled bike. the hydraulic disk brakes have no problem in stopping you and the 3 speed automatic gears are a joy to use. Battery life seems to be as advertised, only had to use sport mode once, which was to get up a hill out of my village, which I managed to do without getting out of the saddle, something I can't do on my road bike!! I pontificated for couple of years over various folding ebikes but very pleased I chose the ADO

22. november 2025
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Svar fra ADO E-Bike

Dear Mr. Alan Pritchett,
Thank you so much for this wonderful 5-star review and your detailed, heartfelt feedback on the ADO Air 20 Ultra! 🥰
We are absolutely thrilled to hear that you’re so satisfied with your two bikes, from the fast delivery and easy assembly, to the smooth riding experience, powerful braking, and impressive hill-climbing performance. It means the world to us that a customer who researched folding e-bikes for years chose ADO, and that our Air 20 Ultra has exceeded your expectations for 商队 travel and daily riding.
We’re especially glad to hear the 3-speed automatic transmission, hydraulic disc brakes, and battery range have lived up to our promises, and that the compact fold fits perfectly in your car trunk for your adventures.
Thank you again for your trust and support. We wish you and your team many happy, smooth rides ahead, and please don’t hesitate to reach out if you ever need any assistance!
Best regards,
ADO Support Team

Vurdert til 5 av 5 stjerner

I could not be happier!

I could not be happier!
I have had an Ado e-bike for over one year now and I couldn't be happier.
Customer service is outstanding. You reach out for advice and get an answer in a matter of hours. I guess this is the Company's way not to make you feel like you're on your own if something happen to your bike and there's no official ado e-bike shop for repairs. Highly recommended!

31. mars 2026
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Svar fra ADO E-Bike

Dear Ms. Erminia Cassese, thank you very much for your five - star review and heart - warming sharing! 🥰
We are truly delighted to see that you've been using the ADO electric bike for over a year and are still so satisfied. Your recognition of the quick response and full - process accompaniment of our customer service team is the greatest motivation for us to continuously optimize our services. We've always firmly believed in making every user feel reliable support when facing problems and will never leave you alone.
Thank you again for your strong recommendation. Wish you a happy cycling, and may every future trip be smooth and reassuring! If you have any needs in the future, please feel free to contact us.

Vurdert til 5 av 5 stjerner

Behulpzaam, vriendelijke vlot

Ik heb mijn fiets 1,5 jaar geleden gekocht via Decathlon NL. Maar voor service moet je daar niet zijn, dus inmiddels al meerdere keren contact gehad met klantenservice van Adoebike, iedere keer waren zij ontzettend behulpzaam en hebben zij mijn vragen kunnen beantwoorden. Ook een paar keer onderdelen onder garantie ontvangen, alles vlot en vriendelijk. Datum ervaring was mijn laatste van meerdere contactervaringen👍

23. mars 2026
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Svar fra ADO E-Bike

Bedankt voor deze prachtige 5-sterrenreview!
Het doet ons veel plezier om te horen dat onze klantenservice je zo goed heeft kunnen helpen, ook al heb je je fiets via Decathlon NL gekocht. We zijn blij dat we je vragen konden beantwoorden en je garantieonderdelen snel en vriendelijk konden leveren.
Bedankt voor je vertrouwen en we hopen je nog veel plezier te wensen met je ADO-fiets!

Vurdert til 4 av 5 stjerner

Gute Qualität und erstklassiger Kundenservice

Wir haben zwei ADO E-Falträder „Air 20 Ultra” erworben. Für längere Touren haben wir Sattel, Sattelfederung, Lenker, Griffe, Reifen und Felgenbänder optimiert. Probleme gab es mit den Rücklichtern, die unschlau vor dem Gepäckträger im Aufprallbereich montiert waren. Bei einem Rad war es bereits im Karton beim Transport abgebrochen. Wir haben sie bei beiden Rädern geschützt selbst unter dem Gepäckträger versetzt. Bei einem Rad drehte der Antrieb nicht frei, da die Senkungen für die drei Senkkopfschrauben an den Riemenscheiben fehlten. Dieses Problem haben wir ebenfalls selbst an beiden Rädern behoben. Zusammenfassend kann man sagen, dass ADO gute Räder liefert, die Konstruktion und Qualitätsüberwachung jedoch noch optimiert werden sollten. Der Service/Support ist erstklassig, hat uns immer beispielhaft schnell kompetent und unkompliziert geholfen.

20. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ADO E-Bike

vielen Dank für Ihre ausführliche und ehrliche Bewertung mit 4 Sternen! Wir freuen uns sehr, dass Sie mit der Qualität unserer ADO Air 20 Ultra E-Falträder und unserem erstklassigen Kundenservice zufrieden sind.

Wir nehmen Ihre konstruktiven Hinweise zur Montage der Rücklichter und zur fehlenden Senkung bei den Senkkopfschrauben sehr ernst. Diese Punkte werden wir umgehend an unsere Entwicklungs- und Qualitätsabteilung weiterleiten, um die Konstruktion und Qualitätskontrolle kontinuierlich zu optimieren.

Es freut uns besonders, dass unser Support-Team Ihnen schnell, kompetent und unkompliziert helfen konnte. Wir schätzen Ihr Vertrauen und wünschen Ihnen viele schöne und sichere Fahrten mit Ihren E-Falträdern!

Vurdert til 5 av 5 stjerner

Ik heb mijn Kalkhoff electrische fiets…

Ik heb mijn Kalkhoff electrische fiets voor een grote beurt gebracht, fiets hier niet gekocht maar alsnog ben ik echt super goed geholpen. Absolute aanrader!

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ADO E-Bike

Bedankt voor je fantastische 5-sterrenreview! Het is geweldig om te horen dat we je zo goed hebben kunnen helpen met je Kalkhoff elektrische fiets, zelfs al heb je hem niet bij ons gekocht.

We vinden het belangrijk om alle fietsers te ondersteunen, dus het betekent veel dat je onze service zo waardeert.

Bedankt voor je aanbeveling! We hopen je weer te zien bij ADO E-Bike.

Vurdert til 5 av 5 stjerner

ADO Air One Ultra Cargo E-Bike Electric Bike

Hallo, wir haben das ADO Air One Ultra Cargo E-Bike Electric Bike für meine 83-jährige Schwiegermutter online recherchiert, Fragen an das Team gestellt, bestellt und sind sehr zufrieden mit dem Service, der schnellen Lieferung und der Montage. Durch den Riemenantrieb und die Automatik 3-Gang Schaltung lässt es sich nicht nur besser fahren sondern es gibt auch wesentlich weniger Aufwand für Pflege und Support.

Alles in allem ein gelungenes Produkt!

16. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til ADO E-Bike

Svar fra ADO E-Bike

Vielen Dank für Ihre hervorragende Fünf-Sterne-Bewertung und das ausführliche Feedback!

Wir freuen uns sehr, dass Ihre 83-jährige Schwiegermutter das ADO Air One Ultra Cargo E-Bike so liebt und dass Sie mit unserem Service, der schnellen Lieferung und der einfachen Montage sehr zufrieden sind.

Besonders stolz sind wir darauf, dass der Riemenantrieb und das Dreigang-Automatikgetriebe ein komfortables Fahrgefühl bei minimalem Wartungsaufwand ermöglichen – genau das, was wir unseren Kunden bieten möchten!

Vielen Dank für Ihr Vertrauen und Ihre Empfehlung. Wir wünschen Ihrer Schwiegermutter allzeit gute Fahrt mit ihrem neuen E-Bike!

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