6 weeks with no results and I'm getting emails saying they just started extracting DNA....despite the fact that I already went through that starting over a month ago and online I have been (am still s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was scared my information was not safe during the company’s turmoil but all is well and it’s better than expected So many ancestry DNA matches alive and located thru archaeological research Rec... Vis mer
23andMe is fun. How much fun depends on how much you pay. There will always be a feature you want on the next highest level, which is frustrating, but I can't say it affects my trust level. If you jus... Vis mer
I changed my email associated with my Apple ID and couldn't log in anymore. When I contacted customer service explaining everything in an elaborate message, they responded by asking me to tell them ev... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
23andMe is a leader in personal genomics, delivering advanced DNA testing that uncovers your ancestry, connects you with relatives, and provides personalized health insights—all through a groundbreaking and easy-to-use platform.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been with 23 for over a decade
I have been with 23 for over a decade. I think the service is awesome. I am amazed at the way learning more makes you want to do more good for yourself
I paid for premium or whatever the…
I paid for premium or whatever the higher price deal was. They still hit me to upgrade constantly? I don't even know what I get for what I pay for. And the week after I paid the premium subscription I read they had filed bankruptcy? I still get hit for more money way more then I receive information. To the point I blocked their emails. I'd rather sign in and look at my results then open 100 emails with nothing but asking for more $$$

Svar fra 23andme
This company has closed - bankruptcy
This company has closed. Went bankrupt after allowing people's DNA to be used by other companies. Was sued and had to pay out millions. Company assets sold on.
Update Review
The overall ethnicity (ie. British and Irish) was a good improvement. 93% British and Irish seems right and actually matches other tests. But breaking down the regions into countries seemed a little off. I lost 2 of my close communities with a country as well (Ireland). I do have at least some Irish ancestry (other tests pick it up.) I had, but lost, Central and Southern Ireland and Southern Munster as close genetic groups. I also lost my distant Ireland and England genetic groups. And my smallest percentage (Wales) has a "very close community". Overall semi better, but I now only have ONE genetic group (excluding additional genetic groups in the US) with a premium. I upgraded to premium to see more genetic groups, which seemed pretty accurate before the update.
My nearly fully Czech brother-in-law has a VERY small portion that isn't Eastern European. He did receive good Czech and Slovakian groups, but he also received about 6 English genetic communities.
I only have one genetic community and I'm 93% British and Irish.
The overall British and Irish percentage seems more realistic for me, but some regions seemed better before the update.
I honestly liked it better before because it wasn't overly specific, so I could put it together using my knowledge of my family. I gave it a 3 but technically I'd say a "strong 3 going on 4". I've always enjoyed the layout and how 23andme utilized maps though.
It’s been great finding out about lost…
It’s been great finding out about lost relatives!!
I gave a one star because since I…
I gave a one star because since I originally set up an account I have not been able to go back online. I have contacted customer service with no help. So I have never been able to see my results and your company were unable to help me see my results online or email me a copy of the results

Svar fra 23andme
My 23andMe Experience
To date, I've had a great experience with 23andMe. I've learned about many DNA relations. Unfortunately, there are no records for direct relatives before me. They have passed on and left no records behind.
Love it so much
Found out who I am
Found relatives I never knew, had some questions answered, Found out who I am, since I was adopted, I never really knew
I think it was great value for the…
I think it was great value for the information I received
Information is Easy to read
Information is Easy to read; Information is detailed; The entire process is very private.
You have me wit 2 moms on my tree
You have me wit 2 moms on my tree. The Mimi’s where my dad should be. I only have 1 mom dale frederick my name is Mitch miles please fil
I have been locked out of my account…
I have been locked out of my account for months for no reason and I can’t get back into it no matter what I do

Svar fra 23andme
I love the genetic updates
I love the genetic updates and medical research reports. Relatives are getting to be too many. I'm not sure what a fourth or fifth cousin really is. That part is a little confusing.
I find it odd that I have DNA from all…
I find it odd that I have DNA from all over the world accept America. But other than that I found the information very entertaining
Access locked yet 23&me can't give me access
It has been weeks since I've been able to access my account. The customer service folks have responded that my account is unlocked yet I still can't get in with my old password or create a new password. I'm paying for their premium service, and have requested a refund for pmts made since I was last able to access my acct. No response received to refund request.

Svar fra 23andme
Great service looking forward to seeing…
Great service looking forward to seeing what's in store
everytime i try to get on 23 and me it…
everytime i try to get on 23 and me it doesnt want to let me telling me that is the wrong password or code etc. it is frustrating

Svar fra 23andme
Great company
Great company. Love that they keep testing for more and more things. Very happy!
So much valuable information to inform…
So much valuable information to inform life choices toward health. Thank you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.






