I started off with what I thought a broken install, and wasn't even sure if the rocket was preloading. Support from Johan was superfast. He even went above and beyond my issue, opened me a new ticket... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service - I had a problem with a payment - emailed Rocket and literally within minutes had a reply, a refund was issued and I was sent an email confirming everything. Fantastic to rec... Vis mer
Selskapet har svart
WP - Rocket plugin is very useful to fasten my website. It' s easy and it's a complete tool. I love your caching functions and any simple manner to obtain fast caching of entire pages ... I apprecia... Vis mer
Selskapet har svart
Really easy to use and great support. I am no expert but have got great results on website performance. Now buying to speed up my son's website, too.
Selskapet har svart
Informasjon om virksomheten
Om WP Rocket
Skrevet av virksomheten
WP ROCKET
is much more than just a
WordPress caching plugin
WordPress caching plugin
WP Rocket is the most powerful solution to boost your loading time, improve your PageSpeed score, and optimize your Core Web Vitals... in just a few clicks!
Designed for WordPress and constantly updated to keep up with the latest web performance requirements, WP Rocket integrates more than 80% of web performance good practices automatically.
This means that even without any options enabled, the loading time of your website will be significantly reduced.
No need to be a tech expert or touch the code, the default configuration will do its magic right away.
WordPress experts recommend WP Rocket as the best performance plugin to achieve incredible speed results and optimize your website for the Core Web Vitals.
🚀 5,000,000+ websites in the world are already using WP Rocket
Skrevet av virksomheten
- We're only missing yours!
- Easy to use, frequently updated and supported by a brilliant customer support: this is the WordPress plugin you were looking for.
14 days money back guarantee
WP Rocket doesn't meet your expectations? Get a refund, it's easy.
We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
Refunds may only be issued within 14 days of the purchase date.
After that period, no refund can be processed. Refunds also apply to product upgrades or annual renewals.
After that period, no refund can be processed. Refunds also apply to product upgrades or annual renewals.
Kontaktopplysninger
4 rue de la République , 69001, Lyon, Frankrike
- contact@wp-rocket.me
- wp-rocket.me
4,5
Enestående
3k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We're moving our websites away from WP Rocket
This is the 5th consecutive year with WPRocket as an agency but we will have to transition away because of their pricing policy. We chose them only for the Infinite plan and ability to use accros all our WP clients. First, they increased the annual costs; second, they moved us to a 50 license plan from Infinite. Whatever arguments they bring (additions, raising costs etc.) their competitors do the same or better for less or even free. Part of their retention plan they offered us extra subscription months like that would make a big difference for an agency. Bottom line: it's sad that such a product with potential is victim of a terrible corporate policy, stay away.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Cezar,
Thank you for sharing your feedback and we are truly sorry to read that our recent Infinite to Multi tier plan change didn’t meet your expectations.
We understand that this change feels significant, especially for long-time users however, as WP Rocket has grown and evolved, unlimited usage was no longer sustainable, which led us to adopt Multi-tier plans that better align with diverse user needs and support the new features we provide.
Our goal is to provide fair, transparent pricing while delivering continuous improvements and powerful automated features to help users achieve top performance for their sites.
After you contacted us directly, we offered the best path forward tailored to your account, and we of course respect your decision. We truly appreciate your support over the past years.
Best regards,
The WP Rocket team
It made it's work always very good
26. november 2025
Svar fra WP Rocket
Hi Jan,
Thank you so much for your review! We're really happy to read that WP Rocket has consistently worked well for you.
Have a lovely day,
The WP Rocket team
Human technical support that genuinely…
Human technical support that genuinely wants to know whether they have solved my problem, not just links to FAQs or various documents.
21. november 2025
Svar fra WP Rocket
Hi Didier,
We're so happy to read that our support team made a positive difference. Thank you so much for taking the time to share your experience!
Have a fantastic day,
The WP Rocket team
Double-charged
Double-charged, then ignored
WP Rocket charged me twice last year for the same plan. I only discovered this recently when reviewing my billing history.
When I reached out to address it, I also learned they're downgrading my unlimited license to a 50-website limit while simultaneously raising my price to $239 — $60 more than before. Meanwhile, their Black Friday sale is offering the exact same plan to new customers for $180.
So let me get this straight: you overcharged me, you're downgrading my plan, you're charging me more than new customers, and when I contact support about all of this... silence. Five days and counting. Multiple messages. Nothing.
This isn't a support delay. This is a company hoping I'll just go away or forget about the money they owe me.
If you're considering WP Rocket, know that loyalty means nothing here. You'll pay more than newcomers, get less than you signed up for, and if something goes wrong with your billing, good luck getting anyone to respond.
26. november 2025
Anmeldelse skrevet uten oppfordring
Prices changed from infinite to 100…
Prices changed from infinite to 100 licenses disappointed with it
14. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Nil,
Thank you for taking the time to share your feedback. We know this transition feels significant, especially after offering the Infinite license for over a decade.
As our user base has grown and WP Rocket has evolved, offering unlimited usage was unfortunately not sustainable anymore. That’s why we moved to Multi license plans in order to keep pricing fair, transparent, and aligned with the diverse needs of our users while preventing misuse.
After you contacted us directly, we were able to offer the best path forward tailored to your account. We’re truly happy that you chose to continue trusting us and appreciate your continued support.
Best regards,
The WP Rocket team
Good price,great service and remembers…
Good price,great service and remembers to surprise old customers with wonderful offers.Keep up the great work.
22. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi!
Thank you very much for your kind review. We are thrilled to read that you are satisfied with our pricing and service. We truly appreciate you taking the time to share your feedback.
Have an amazing day,
The WP Rocket team
Dark Patterns - fragwürdige Verkaufsmethoden
Früher war ich sehr zufrieden mit WP Rocket. Das Plugin lieferte gute Ergebnisse und der Erneuerungsprozess der Lizenz war fair und unkompliziert. Leider hat sich das Geschäftsgebaren massiv zum Schlechten gewendet.
Meine Lizenz ist abgelaufen und ich wollte sie regulär für meine einzelne Website verlängern (Single License). Dies ist mir jedoch unmöglich gemacht worden. Das System blockiert den Kauf der normalen Lizenz – auch den beworbenen Black Friday Deal – mit einer Fehlermeldung, ich hätte bereits ein aktives Konto (obwohl die Lizenz abgelaufen ist).
Stattdessen wird mir als einzige Option ein Upgrade für $119) aufgezwungen. Ich brauche keine "Plus" oder "Infinite" Lizenz, ich benötige lediglich Schutz für EINE Seite. Dass mir die günstige Verlängerung technisch verwehrt und nur das teure Paket angeboten wird, grenzt für mich an manipulative Verkaufsstrategien (Dark Patterns).
Ein technischer Fehler ist das eine, aber Bestandskunden so in die Ecke zu drängen, ist inakzeptabel. Solange solche Taktiken gefahren werden, kann ich das Plugin nicht mehr empfehlen.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hallo Timo,
vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es tut uns sehr leid, dass Sie bei der Lizenzverlängerung Schwierigkeiten hatten. Das war nicht beabsichtigt und entspricht sicherlich nicht unserem Anspruch an ein positives Kundenerlebnis.
Das System hat den Kauf einer günstigeren Lizenz nicht automatisch zugelassen, da, wie wir Ihnen bereits mitgeteilt haben, Downgrades zwischen Tarifen nur manuell von unserem Team durchgeführt werden können. Damit Sie weiterhin den für Sie optimalen Tarif nutzen können, haben wir das Downgrade für Sie vorgenommen und Ihnen einen Preisnachlass gewährt.
Vielen Dank nochmals für Ihr Feedback. Wir stehen Ihnen bei weiteren Fragen gerne zur Verfügung.
Mit freundlichen Grüßen,
The WP Rocket team
Renew $299 instead of $179
Renew $299 instead of $179 - no Black Friday Deal possible ($179) - so I have to install it all over on all WP Sites again.
Cut back from unlimited to 50 installations is another issue.
21. november 2025
Anmeldelse skrevet uten oppfordring
Great plugin, offering great discount for anual renewal
19. november 2025
Svar fra WP Rocket
Hi Michaela,
We are so happy to read that you enjoy our plugin and that you found the renewal discount valuable. Thank you very much for your kind words.
Have a fantastic day,
The WP Rocket team
Constant price increases
Constant price increases, now reached the shameful pricing of 300$ per year. For a performance optimization plugin. You're out of your mind, guys.
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Pietro,
Thank you for taking the time to share your feedback. We understand the frustration with the price changing and we're sorry to hear this has been disappointing.
As our user base has grown and WP Rocket has evolved, offering unlimited usage was unfortunately not sustainable anymore. That’s why we moved to Multi license plans in order to keep pricing fair, transparent, and aligned with the diverse needs of our users while preventing misuse.
We have already reached out to you directly and reviewed your account to provide the best possible path. If you have any additional questions or would like to continue the conversation our team is always happy to help.
Best regards,
The WP Rocket team
Great product and good customer…
Great product and good customer service.
Without customer service, no app is good, so thank you to the WP Rocket team.
18. november 2025
Svar fra WP Rocket
Hi Khurram,
We are delighted to read that you enjoy our product and that you had a positive experience with our support team. We truly appreciate you taking the time to share your feedback.
Have an amazing day,
The WP Rocket team
Un plugin indispensable
Un plugin indispensable, au tableau de bord un peu compliqué pour les non experts
18. november 2025
Svar fra WP Rocket
Bonjour,
Merci d'avoir partagé votre avis. Nous sommes ravis que vous considériez notre extension comme indispensable et nous apprécions vos commentaires concernant le tableau de bord. Nous comprenons que certaines fonctionnalités puissent paraître complexes au premier abord, mais nous mettons à votre disposition une documentation complète ainsi qu'une équipe d'assistance dédiée, prête à répondre à toutes vos questions et à vous guider.
N'hésitez pas à nous contacter directement afin que nous puissions résoudre les difficultés rencontrées et vous assurer une assistance complète pour l'utilisation de WP Rocket.
Merci encore pour votre avis et d'avoir choisi WP Rocket.
Cordialement,
The WP Rocket team
Useful plugin but greedy owners
The plugin is really easy to use and it could be tweaked to adjust your needs and improve Google Page Speed (+1 star)
Their support is also pretty good and friendly
They can really make a refund (even I paid in USD and their refunded in EUR but whatever) (+1 star)
But the recent pricing change was awful: removing the original subscription option (infinite license), offer +- the same but DOUBLE PRICED for the old customers is a terrible experience. Especially they don't give you anything more for this price, just like 'we decided that you should pay more'. They don't offer CDN or image compression included in the subscription, so I don't see any real reason for such a significant price increase.
The support tried to resolve it but it was more just "we can keep the old price for a year but then you should pay more"
Sadly but they forced me to cancel the subscription and switch to another plugin
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Konstantin,
Thank you for taking the time to share your feedback and for your kind words about our plugin and support team, we really appreciate it. We’re truly sorry to read that our recent pricing changes didn’t meet your expectations.
We know this transition feels significant, especially after offering the Infinite license for over a decade. As WP Rocket has grown, we've had to make the difficult decision to move away from unlimited website tiers to ensure we can continue delivering high-quality service and developing new features that meet our users' evolving needs.
WP Rocket does continuously optimize performance through powerful, automated processes such as Remove Unused CSS, Delay JavaScript Execution, Preload, Critical Image Optimization, Automatic Lazy Rendering, and our newest feature Rocket Insights. All of these help you effortlessly deliver outstanding loading speeds and top-tier user experiences for your clients.
We did offer the best path forward after contacting us directly and within our current plans however we fully respect your decision if the new plans are no longer aligned with your needs.
Thank you again for sharing your feedback.
Kind regards,
The WP Rocket team
Good product
Good product, but very disappointing pricing policy
WP Rocket is a solid and reliable plugin that really does improve website performance — no complaints about the product itself.
However, what truly disappointed me was their pricing approach.
As an existing customer, I was asked to pay $99 for a renewal, while a new customer can purchase the same plan for $59.50. The difference is so large that it feels like loyal customers are penalized instead of rewarded. I even ended up paying the higher amount because I needed the license urgently.
I believe a company offering a premium product should treat returning customers more fairly. If the product is great, the customer service and pricing should reflect that as well.
I hope WP Rocket reconsiders this approach in the future.
17. november 2025
What a rip-off
What a rip-off! I had bought an Infinity license and now they've limited it to 500 websites. I won't be renewing it; I'm switching to another cache provider.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Fernando,
Thank you for sharing your feedback. We completely understand that changes like this can be frustrating. Unfortunately the Infinite license was no longer sustainable and the new Multi licenses are designed to better align with new business uses of the plugin.
We care about your feedback and our team has already reached out to you directly and remain available on this channel for further discussion.
Best regards,
The WP Rocket team
Svar fra WP Rocket
Hi!
Thank you so much for taking the time to share your review! We’ll be sure to share your feedback with Mirna.
Have an amazing day,
The WP Rocket team
WP Rocket is great
WP Rocket is great! Highly recommended. Their support helped out well too.
14. november 2025
Svar fra WP Rocket
Hi Andy,
Thank you so much for your kind words! We're thrilled to read that you enjoy WP Rocket and that you had a positive experience with our support team.
Have an amazing day,
The WP Rocket team
WP Rocket is an amazing plugin but when…
WP Rocket is an amazing plugin but when iam use it with the Bricks theme, it makes the score not good also, the pricing with the 500 limitations was so far because their competitors have unlimited websites with a 300$ annual price, so ideal like flayingpresss this year, iam was renewing my plan, but iam not sure about next year
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Muhammed,
We're so happy to read that you like WP Rocket and thank you for sharing your feedback. Please reach out to us directly so that our support team can help you get the best performance possible.
Regarding pricing and website limits, as WP Rocket has grown, we've had to make the difficult decision to move away from unlimited website tiers to ensure we can continue delivering high-quality service and developing new features that meet our users' evolving needs.
Thanks again for your feedback and support in WP Rocket!
Have a great day,
The WP Rocket team
Huge price hike this year
Huge price hike this year. The WP plugin itself is great, loved it, but this year decided to go full on crazy with the new pricing. I do get it, developers are expensive, but Wordpress is a shrinking (almost non existing market) for us developers, now if providers start charging more people will switch to hosted, more simple solutions. A normal hike in yearly prices is ok, but going from 150 USD to 350 USD for LESS site license is weird. Look for alternatives since this spike is the begining of the end for this plugin.
11. november 2025
Great product, but pricing is high
Great product; borderline at this point on whether it is worth it with the great increase in pricing and removal of being able to use it on unlimited sites.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra WP Rocket
Hi Kenny,
Thank you so much for your kind words about our product, they are greatly appreciated!
We understand that pricing is an important consideration and our decision to move away from unlimited website tiers wasn’t an easy one. Our goal is to keep our pricing fair and transparent, while also reflecting the diverse needs of our users.
We'd really appreciate the opportunity to discuss your specific situation and explore the best path forward within our current plans. Please reach out to us directly so we can review your account and see how we can best support your transition.
Best regards,
The WP Rocket team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.