Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have a WOWGO electric longboard, whose one tiny part was worn down. After few messages with info email, WOWGO team has dispatched spare part I needed to start new season. Really supporting team, hig... Vis mer

Vurdert til 1 av 5 stjerner

Cancelled my order after being told there would be delays and hefty import taxes. I have waited over 3 weeks for the refund, customer services have gone quiet and I've had to resort to raising a dispu... Vis mer

Vurdert til 5 av 5 stjerner

We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left. We were bummed, but contacted support... Vis mer

Vurdert til 1 av 5 stjerner

Ich warte seit 6 Wochen auf ein Update…nichts passiert! Diese Firma wirbt damit, dass der Versand europaweit nur 2-8 Werktage dauert! Auf Anfrage, bekomme ich immer wieder die Sendungsnummer, die seit... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skateboardbutikk

Skrevet av virksomheten

Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere. Now you can find those really nice electric long board and short board on www.wowgoboard.com. Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board. Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

321 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I’ve had to talk to customer service A…

I’ve had to talk to customer service A fair amount of time is not due to any mail function of the product but me not knowing much about forwards as this was my first outing and they were always very informative and help solve the problem as quick as possible

12. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I bought a second hand wowgo x3

I bought a second hand wowgo x3. I instantly was hooked. But then i ate it and fell board went into street and ran over.this has been my only issue with product and service. My problem was the availability for the board. I could not get it in the United States. I was so upset.when the board finally became available I purchased board with expedited shipping. Board is solid. I now ride my son and I to school and home every day on my wowgo x3. He is 8. He is little on smaller side but even with us both on board. I feel confident in the ability and safety of the board. Still has great acceleration and the breaks is top notch

6. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wowgo Board Experience

I've been using wowgo 2s max for around 9 months now and it awesome. There hasn't been any problems at all and customer service is great because they reply to me 5 minute after I message them. I used the board every day as a transportation and I'm glad that I bought this 2s max.

6. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wowgo Customer service has been great

Wowgo Customer service has been great. I have the AT2 and one of my motors started failing and wowgo sent me a new one. After that the braking system was starting to mess up they sent me a new esc. Thanks to wowgo I can continue to ride. I really love my at2

6. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast shipping

Fast shipping, good discount and great board! After riding a Boosted for many years and I can safely say that I love my WowGo

4. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The board (wowgo 3) works great

The board (wowgo 3) works great! Good quality. The support team is ok, but it takes some time to get answer to all your questions since they sometimes just answer some of them. Would recomend wowgo tho

5. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Your board is easy to use

Your board is easy to use. Just be mindful about the controller, when you start turning it and you found the best pace it changes the next time you stop and turn it again the same where you stop turning it. Like it’s not slower than usual. Overall “Voltage my board” has been very good to me. Thanks for making it beginner friendly with cool black color which I love and looks durable.

5. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My board just FRIED

My board just fried . I highly recommend not buying them and spare a Little bit more for a high quality one . My board wasn't even charging . luckily I was awake when my board burned down and survived with minor house burning and injury. Also customer support don't give a dam attitude when emailing them and giving a discount for a new board LOL . Also don't believe in the fake 5 starts reviews on their site . I put 1 star in their product review but it didn't show up . So obviously they are hiding all the rating below 4 stars . Just a heads up for anyone who is thinking about buying wowgo

14. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wowgoboard

Svar fra Wowgoboard

Your board was purchased in '18 and has been in use for over 4 years, well beyond the warranty period, and we are willing to offer you a large discount coupon if you want to purchase a new board.

Vurdert til 5 av 5 stjerner

This package is better than I could…

This package is better than I could have imagined! The board is fast and stable and the battery lasts long. They give you all the tools you need to work on it, which is super helpful. Also. The staff is responsive and communicates well. I highly recommend this!

28. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Use another board website

It is really sad because WoWGo boards used to be one of my favorites. Unfortunately they now have sent me a faulty board. I have spent three month over email trying to get my board working, they refuse to listen when I tell them the issues. They will not replace my board, have me running an insane amount of at home tests only to send me a new battery (and hey guess what it wasnt the battery that caused it, its faulty wiring that cannot be replaced by me) and instead of replacing my board they are now telling me to go over the SAME tests I have already done including the battery tests on a battery they just sent me.
Their customer service representative Ron went a week and a half at one time before he responded to me after being very rude. And I could only assume he finally responded to me after I sent another customer message through the website.
As much as I love WoWgo boards themselves. I cannot condone this type of treatment to one of their customers. I will happily be recommending friends and others to use another website or place to buy their skateboards because WoWgo just does not care about customer support or helping fix a broken board.

25. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We bought a Wowgo skateboard AT-2 in…

We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left.
We were bummed, but contacted support from Wowgo. We had fantastic, timely and professional support, after receiving new spare parts the board is running flawlessly again.

17. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service

I have had my board for about 6 months now and I am very happy with the board. I appreciate the customer service that WowGo has provided me. Ron from WowGo has helped me on multiple occasions. The first was when my battery stopped working. Because there was water damage detected on my battery, it was not covered by warranty, but at least I was able to buy another one and it was shipped promptly.
On a second occasion, my deck started to crack a bit. WowGo customer service was nice enough to send me a brand new deck because it was covered by warranty. In addition, they also sent some extra bolts for my board as well.
Although I have run into some issues with my board, I am still happy with this company because of their customer service.

21. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Promising company with rooms for improvement

Bought a mini 2 back in Feb 2022. For the first 2 weeks the board worked fine. Then the battery started to fail and the board just died. It took me about 2 months for the replacement battery to arrive in Australia. However the replacement battery died again within 1 week. So they sent me another battery which had been working fine. The communication with customer service was intermittent, seems like the staff is either not well-trained or they change staff frequently. They will ask you to send them a video EVERY SINGLE TIME when you have a problem, even though the problem seems pretty straight forward. I did ask them to send me a few spare screws for the motor and they did without charging me anything, that was a big plus. They also extend the warranty for faulty part even though the shipping takes forever...So I would rate them about 8/10. They do try to make a good customer service, but the QC was still a bit unstable. It's a budget board after all, you get what you paid for.

22. februar 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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