Delivery was fine although some of the packaging had to be removed to get through a communal doorway. The sofa bed was demonstrated as to how to pull it out. The delivery men were very courteous an... Vis mer
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Lovely British made sofa bed. Great quality, folds out smoothly. Super happy. Delivery company they used were great too. Couldn’t be happier
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Good website, good prices and excellent products. really impressed when our sofa bed arrived, color pattern was what we wanted and the manufacture is really excellent value for money. we are so happy... Vis mer
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This company is a rare find, stunning quality hand made sofas at great prices, and nothing is too much trouble. Happily agreed to make and supply side cushions in place of scatter cushions. We bough... Vis mer
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Informasjon om virksomheten
Om Willow and Hall
Skrevet av virksomheten
At Willow & Hall we design and sell quality upholstered living and bedroom furniture, lovingly handmade in Britain, using the finest materials. Designs are available in a large selection of fabrics, with a choice of 3 seat cushion fillings and 14cm sofa bed mattresses. Shop in confidence with delivery in just 4-5 weeks and 14-day free returns. With over 35,000 sofa beds handmade in the past 10 years, you can rest assured your order is in the best hands.
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Order free samples
Contact Us
14 Day Returns
14 Day Returns Nationwide
We're sure you will love your new furniture but if for any reason you don't just contact us within 14 days of delivery and we'll come to collect it and give you all your money back.
Kontaktopplysninger
Storbritannia
- 020 8939 3800
- willowandhall.co.uk
4,5
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Excellent quality and built to last
Willow and Hall are a great sofa company. They are very professional and helpful and even delivered my order sooner than expected. The quality of the sofa bed is excellent and built to last. The mattress is so comfortable and springy just like a proper bed mattress. Nov 2025
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Clare,
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Willow & Hall was such a positive one. It’s great to know that your sofa bed arrived sooner than expected and that you’re enjoying its comfort and quality.
We take pride in crafting pieces that are built to last, so your feedback truly means a lot to our team. If you ever need anything in the future, we’re always here to help.
Thank you again for choosing us!
Warm regards,
Shaun
Lovely quality sofabed
Lovely quality sofabed, comfortable and very nice design. The bed and mattress also very comfortable.
The time from order to delivery was as described. We were also impressed that despite not having asked for a covering material sample, one was sent to us to ensure that we were happy with our choice, and we were.
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Thank you so much for your wonderful review. We’re delighted to hear that you’re enjoying the comfort and craftsmanship of your new sofabed, and that both the bed and mattress are proving so comfortable.
It’s lovely to know the design is just what you hoped for and that your order and delivery experience matched expectations. We’re also pleased the fabric sample was helpful in confirming your choice.
Warmest wishes,
The Willow & Hall Team
Lovely new sofa bed
Lovely new sofa bed, thank you. Easy and simple to use
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Hello Katie,
Thank you so much for your lovely review. We’re delighted to hear that you’re enjoying your new sofa bed and finding it beautifully simple to use.
Warmest wishes,
The Willow & Hall Team
Efficient
Efficient, quick to deliver, helpful delivery carrying up to tight first floor. Very pleased.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Hi,
Thank you so much for your kind feedback! We’re really glad to hear that the delivery was efficient and that our team could assist with getting everything safely up to the first floor.
Kind regards,
Amy
Not what it promised to be
We ordered an Alderton sofa bed. Good points where that the delivery of samples and of the sofa itself were without problems. However, considering the relatively high price, we are very disappointed with the quality of the product. We went for the most expensive feather cushions promising a sink-in feel and comfortable seating. This is not at all the case. The sofa feels stiff, the cushions show strong creases from the inner material and it makes a scraping sound when you sit on it. Complaints were handled professionally but without any help for improving the quality. We cannot recommend.
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Thank you very much for taking the time to share your feedback. We are pleased to hear that both your sample delivery and the arrival of your Alderton sofa bed went smoothly, although we are truly sorry that the comfort has not met your expectations.
Our feather cushions are created to offer a soft and relaxed sink-in feel, so we completely understand your disappointment. To ensure everything was as it should be, we arranged for a technician to visit you at no cost. Their inspection confirmed that the sofa and cushions met the product specification, but we appreciate that this did not provide the reassurance or comfort you were hoping for.
We are grateful that you found our team professional, and we are sorry that the outcome left you feeling unsupported.
Thank you once again for sharing your experience. Your feedback is important to us and helps us continue to refine both our products and service.
Kind regards,
Amy
Lovely Sofa but Poor Service
The sofa is lovely and comfortable. The design and the materials are fabulous. But the delivery team left obvious black marks on the sofa. We raised this and they finally arranged someone to clean for today which I made myself available at home to wait, but they did not turn up without any contacts. I love the sofa but the service is far from ideal.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Hi Elaine,
Thank you for taking the time to share your review. We are so pleased to hear that you are enjoying your sofa, though we are truly sorry for the disappointment caused by the delivery marks and the missed cleaning visit. This is not the smooth and thoughtful experience we hope to provide, and we completely understand how frustrating this must have been.
Our records show that our technician did attend, but unfortunately arrived at an incorrect address and was unable to reach you by phone. We are very sorry for the inconvenience this caused.
Our Customer Care team has emailed you to check the address and contact number is correct. They will await your response and be back in touch as soon as possible.
Thank you again for your patience. We look forward to putting this right for you soon.
Warm regards,
The Willow & Hall Team
Beautifully made sofa that is…
Beautifully made sofa that is comfortable as a sofa and a bed. The clean lines mean no space is wasted and the fabric choice is superb. Great find!
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Jennifer,
Thank you for your kind review! We are so happy that you love your new sofa! These kind comments are much appreciated.
Kind regards,
Amy
Great choice and easy ordering.
Easy to order, great options on sofa bed styles and sizes and large choice of materials and colours.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Jackie,
Thank you so much for your lovely review. We’re delighted to hear that you found the ordering process straightforward and enjoyed exploring our range of sofa bed styles, sizes, and fabrics.
At Willow & Hall, we take great pride in offering thoughtfully designed pieces and a wide selection of handcrafted materials, so it’s wonderful to know this made your experience an enjoyable one.
Kind regards,
Amy
Good quality for price
Good quality for price. Really helpful assistance upon delivery.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Marilena,
Thank you so much for your kind review! We’re so pleased to hear that you’re happy with the quality of your piece and that our delivery team were able to assist you so helpfully.
Kind regards,
Amy
Excellent experience
The website is really informative particularly measurements.
Communication and updates on my order were excellent. Although I was happy to go ahead from the details on the website I was sent a fabric sample to ensure it was acceptable. I felt Willow and Hall went that extra mile.
Our new Appley 4 seater sofa bed has had the seal of approval from our grandson....who always wants it to be his bed at our house!
21. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Good afternoon Karen,
Thank you so much for your wonderful review! We’re delighted to hear that you found our website helpful and that our communication and fabric samples helped make your decision easier. It’s great to know your new Appley 4-seater sofa bed has already received the seal of approval from your grandson — what a lovely image! We truly appreciate your kind words and support, and we hope you enjoy your sofa bed for many years to come.
Warm regards,
The Willow & Hall Team 🌿
Atworth 2 Seater Sofa Bed…
I ordered the Atworth 2 Seater Sofa Bed in Almond Velvet. I was worrying about ordering online without viewing and seeing it personally, but I needn't have. I am so pleased. It's well made and comfortable to sit on, I upgraded to Siliconized Hollow Fibre. Yet to be slept on a full night but felt ok when just laid on it to see. Delivery went ok, bit of a tight fit through the front door, they had to remove the feet, putting them back on once in the room.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Good afternoon Lesley,
Thank you for this positive feedback. We are pleased to hear that you are happy with the customisations made to your Atworth Sofa Bed.
Your kind comments are much appreciated and will be forwarded to our team.
Kind regards,
Amy
Beautiful armchair
I purchased an armchair and I am really pleased with the quality, style and colour. Delivery was really fast and efficient, just four weeks from date of order.
This is my second purchase from Willow and Hall and I would highly recommend this company for their quality service and products.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear S Thomas,
Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with your new armchair and that the quality, style, and colour all met your expectations. It’s great to know that our delivery team provided a fast and efficient service.
We’re especially grateful for your continued trust in Willow & Hall. Hearing that this is your second purchase and that you would highly recommend us truly means a lot.
If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Warm regards,
Shaun
Excellent service throughout.
From selection to delivery, the purchase of my bed/settee was an enjoyable experience.
Very helpful staff, fabric swatches provided - even though I did not request them and kind, careful delivery team; who took all packaging away and carefully showed me how to open/ close the bed.
My first weekend visitor expressed how comfortable and supportive the bed was.
Excellent service throughout. I would certainly recommend this company.
22. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Mrs Susan H
Thank you so much for your lovely review. We are delighted to hear that your experience from choosing your sofa bed through to delivery was so enjoyable. It is wonderful to know that our team could support you with fabric swatches and that the delivery crew took great care in setting everything up for you. We are especially pleased that your first guest found the bed comfortable and supportive. Your recommendation means a great deal to us and we hope you enjoy your sofa bed for many years to come.
Kind regards
Shaun
Not the cheapest option on the market BUT -
Not the cheapest option on the market, but great quality, amazing customer service as well as delivery. Very comfy to seat on and to sleep on.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Jo,
Thank you for sharing your feedback. We are thrilled to hear that you are enjoying the comfort and quality of your sofa and that our team provided excellent customer service and delivery. We take great pride in ensuring our pieces are both beautiful and built to last, so it is wonderful to know this has made a difference for you. Your kind words mean a lot to us.
Kind Regards
Shaun
quality product.
Good website information. Extra investment worth it for the quality. Helpful staff on the phone. Delivery date was sooner than predicted and delivery persons checked we were happy before they left.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Linda,
Thank you for your kind review. We are delighted to hear that you found our website helpful and that our team could assist you over the phone. It is wonderful that your delivery arrived earlier than expected and that our delivery team made sure you were happy before they left. We are thrilled that you feel the extra investment was worth it for the quality, and we hope you enjoy your purchase for many years to come.
Kind Regards
Shaun
I ordered two single sofa beds for my…
I ordered two single sofa beds for my grand children's room and they fit in perfectly. The size and colour is exactly what I wanted and they arrived pretty much exactly when the company said they would once the order was placed. They are really well made and are ideal. Would have no qualms about recommending and using Willow and Hall in the future if I ever needed more.
Also I must add that the company Willow and Hall used. who delivered the sofa beds were also first class. Lovely couple of guys who again came exactly when they said they would.
5. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Good afternoon,
Thank you for this positive feedback. We are pleased to hear the two single sofa beds fitted perfectly in the space.
Your kind comments are much appreciated and will be forwarded to our team.
Kind regards,
Elle
It’s a great sofa bed
It’s a great sofa bed. I loved that you could pick your sofa covering and colour, type of mattress and other customisable things when ordering. It’s a good price for the quality of sofa bed. The delivery was excellent. Very friendly and efficient guys. Placed the sofa exactly where needed. Unpacked everything and took away all packaging. Made sure we checked over the sofa and showed us how to pull out the bed and put it together again. Very comfortable as a sofa and looks beautiful. Haven’t slept in the bed personally but my folks have and apparently it’s very comfortable. Excellent.
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Good afternoon Gordon,
Thank you for taking the time to leave this positive feedback. We are pleased to hear that you are happy with all the custom choices you made and that the delivery went well.
Please do not hesitate to contact us should you need any further assistance.
Kind regards,
Elle
Absolutely love our new sofa from Willow & Hall!
The pale pink colour is absolutely beautiful, soft, elegant, and it fits perfectly with our décor. The fabric feels so luxurious and high-quality. The sofa bed is incredible, surprisingly comfy and so easy to pull out, making it perfect for guests. The storage in the chaise is a brilliant bonus, really spacious and practical. From the showroom to our front room, the whole experience was seamless. Delivery was quick, and the service throughout was outstanding. You can really tell the craftsmanship and care that’s gone into this piece. Couldn’t recommend Willow & Hall more highly!
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Nina,
Thank you so much for your wonderful review. We are absolutely delighted to hear how much you love your new sofa and that it fits so beautifully in your home. It is lovely to know that you are enjoying the comfort, quality and practical design features like the storage chaise and sofa bed. We are thrilled that your experience with us from showroom to delivery was seamless. Your kind words about our craftsmanship and service mean a great deal to the whole team. Thank you again for recommending us and we hope you continue to enjoy your sofa for many years to come.
Kind Regards
Shaun
Love my sofa
Love my sofa, excellent quality and gorgeous colour, just what I wanted! Delivery men were very friendly and efficient, phoning to let us know in advance when they would be arriving
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Jacqueline,
Thank you so much for your lovely review. We're delighted to hear you love your new sofa and that the colour and quality were exactly what you wanted. It's also great to know our delivery team made the experience smooth and friendly. We really appreciate you taking the time to share your feedback and hope you enjoy your sofa for many years to come.
Kind regards
Shaun
3-seater sofa bed
I liked the various options in size and material finish available from Willow & Hall’s range of sofa beds and all at a reasonable price for the expected quality. I wasn’t disappointed on delivery. The 3-seater sofa bed fitted perfectly into the designated space and the material colour Ember was spot on for my decor match. It’s a solid piece of furniture and I’m very pleased with the comfort level although the bed format hasn’t been tested yet. All in all, very pleased and I would highly recommend both the furniture quality and the service.
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Willow and Hall
Dear Clive,
Thank you for your wonderful review. We're so pleased to hear that your 3-seater sofa bed fits perfectly and that the Ember fabric complements your décor so well. It’s great to know you found the quality, comfort, and service met your expectations. We really appreciate your recommendation and hope you continue to enjoy your new sofa bed for years to come.
Kind regards
Shaun
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