From placing the order to receiving it was expeditious. When I reached out to customer service my concerns were addressed in a timely manner. The product is exactly as described; no surprises.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home... Vis mer
Selskapet har svart
Vorsicht vor FREE Retour Versprechen! Auf mein Retourwunsch wurde zuerst mit einem kleinlichen Gutscheinangebot reagiert, welches ich ausgeschlagen habe. Folgende Antwort von Wemax lasse ich umkomm... Vis mer
Selskapet har svart
I wish I had bought this sooner before purchasing a different one. This is absolutely great. Using it on the cruise ship to Mexico. Content from phone and DVD player. Day or night it shows amazing u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
great product
great product, great price, incredible quality of picture, assembly was so easy and well explained. only observation is the lack of info about how to remove the lubricant on the screen once assembly.
Recommended product.
Work in progress
So far I m happy. Not quite set up perfectly yet, still working on placement of the projector and keystone alignment. There are a couple of wavy areas on the screen I'm not happy with, and the instructions are lacking.
Customer service was great on…
Customer service was great on communication,Emaildetails on on my order and my shipment was well package. I am enjoying my 150in. projector screen would highly recommmend this product for future customers. Wemax team keep up the good work.
The right corner not stretch enough so…
The right corner not stretch enough so the screen doesn't look good.

Svar fra wemax.com
Absolute lack of customer service
Absolute lack of customer service. I will be posting reviews everywhere
Arnaque ? AUCUN ENVOI APRES 1 MOIS
2249$ débité en 24h aucun soucis...
En revanche je n'ai aucun suivi d'envoi, et je n'ai toujours rien après bientôt 3 semaines.
Le service client est inexistant par mail, X, facebook, blog communautaire aucun moyen d'avoir une réponse.
J'ouvre un litige Paypal en attente, plainte prochainement.

Svar fra wemax.com
Product Good, Support Nonexistent
The product has worked well for the most part, but when I had an issue with it I emailed Wemax twice at support@ and still haven't received a reply 1 week later.

Svar fra wemax.com
Accurate info and fast delivery.
Shipping mess up and difficult to reach
Ordered a screen 10 days ago, it says label created on FedEx and they haven’t received the shipping. Emailed Wemax support and got no response, their customer support number doesn’t work. Terrible experience so far as the screen is no where to be seen

Svar fra wemax.com
I just wanted to return the project…
I just wanted to return the project that i didnt like and they have been keep on neglecting my matter and there is no reply from their side and the customer support has been not connecting through calls
This company is a fraud
This company is a fraud. I received the product promptly but the screen quit working the first day. They have gone silent and done nothing to remedy the problem. They have no working phone number even tho I have repeatedly asked for one in emails. I was forced to reach out to my credit card company for help and they returned my money in a dispute. I can’t recommend this company at all even tho the product looks nice.
I love the Go Advanced 300 Projector
I love the Go Advanced 300 Projector, however for the last week I've tried to call, email, chat for customer support about warranty coverage and have not heard or gotten a hold of anyone. Customer Service gets 1 star, Wemax products get 5 Stars
We ordered the PSF01 on Feb 15
We ordered the PSF01 on Feb 15, 2024. It arrived in a week. We received the giant RS3 150” floor rising product. We were communicating with Wemax for correcting the problem, but have not heard anything in 3 days. The delays are unacceptable and having to repackage this product was a pain. We hope someone will help fix this. I hope the product is worth the hassles.

Svar fra wemax.com
Perfect for what I needed
Perfect for what I needed. Easy to order, track and great shipping communications. Remote was super easy to self program as well. Thank you Wemax!
Beamer gut - Service miserabel
Beamer bestellt, Lieferung und Installation liefen gut. Leider 0 Reaktion auf meine Anfragen zur Garantieverlängerung über den Support sei es per Mail oder Chat auf der Homepage. Selbst Fragen zur Rücksendung bleiben seit 2 Wochen unbeantwortet...
Worst customer service
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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