wemax.com Anmeldelser 

680
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From placing the order to receiving it was expeditious. When I reached out to customer service my concerns were addressed in a timely manner. The product is exactly as described; no surprises.

Vurdert til 4 av 5 stjerner

The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Vorsicht vor FREE Retour Versprechen! Auf mein Retourwunsch wurde zuerst mit einem kleinlichen Gutscheinangebot reagiert, welches ich ausgeschlagen habe. Folgende Antwort von Wemax lasse ich umkomm... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wish I had bought this sooner before purchasing a different one. This is absolutely great. Using it on the cruise ship to Mexico. Content from phone and DVD player. Day or night it shows amazing u... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hjemmekinoforhandler
  2. Elektronikkbutikk
  3. Husholdningsbutikk

Skrevet av virksomheten

WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

680 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(680)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

great product

great product, great price, incredible quality of picture, assembly was so easy and well explained. only observation is the lack of info about how to remove the lubricant on the screen once assembly.
Recommended product.

7. mai 2024
Vurdert til 4 av 5 stjerner

Work in progress

So far I m happy. Not quite set up perfectly yet, still working on placement of the projector and keystone alignment. There are a couple of wavy areas on the screen I'm not happy with, and the instructions are lacking.

17. mai 2024
Vurdert til 5 av 5 stjerner

Customer service was great on…

Customer service was great on communication,Emaildetails on on my order and my shipment was well package. I am enjoying my 150in. projector screen would highly recommmend this product for future customers. Wemax team keep up the good work.

7. april 2024
Vurdert til 3 av 5 stjerner

The right corner not stretch enough so…

The right corner not stretch enough so the screen doesn't look good.

12. april 2024
Logoen til wemax.com

Svar fra wemax.com

Hi Jaml,
We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience.
Kind regards,
WEMAX

Vurdert til 1 av 5 stjerner

Arnaque ? AUCUN ENVOI APRES 1 MOIS

2249$ débité en 24h aucun soucis...
En revanche je n'ai aucun suivi d'envoi, et je n'ai toujours rien après bientôt 3 semaines.
Le service client est inexistant par mail, X, facebook, blog communautaire aucun moyen d'avoir une réponse.
J'ouvre un litige Paypal en attente, plainte prochainement.

10. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til wemax.com

Svar fra wemax.com

Hi David,
We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience.
Kind regards,
WEMAX

Vurdert til 2 av 5 stjerner

Product Good, Support Nonexistent

The product has worked well for the most part, but when I had an issue with it I emailed Wemax twice at support@ and still haven't received a reply 1 week later.

11. april 2024
Logoen til wemax.com

Svar fra wemax.com

Hi Joshua,
We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience.
Kind regards,
WEMAX

Vurdert til 1 av 5 stjerner

Never received the items from

Never received the package I bought

25. mars 2024
Logoen til wemax.com

Svar fra wemax.com

Hello Michael.
We are sorry for any inconvenience this may have caused you.
We have sent out the items for 3 parcels:
one was sent by UPS 1Z892A554236243472
the other was sent by FEDEX 776932058926
the last item was sent using the following link
https://t.17track.net/en#nums=YT2408521272272949
All items have been delivered.
If you have any questions please contact us.
Have a nice day!
WEMAX TEAM

Vurdert til 1 av 5 stjerner

Shipping mess up and difficult to reach

Ordered a screen 10 days ago, it says label created on FedEx and they haven’t received the shipping. Emailed Wemax support and got no response, their customer support number doesn’t work. Terrible experience so far as the screen is no where to be seen

5. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til wemax.com

Svar fra wemax.com

Hi friend,
We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience.
Kind regards,
WEMAX

Vurdert til 1 av 5 stjerner

This company is a fraud

This company is a fraud. I received the product promptly but the screen quit working the first day. They have gone silent and done nothing to remedy the problem. They have no working phone number even tho I have repeatedly asked for one in emails. I was forced to reach out to my credit card company for help and they returned my money in a dispute. I can’t recommend this company at all even tho the product looks nice.

19. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I love the Go Advanced 300 Projector

I love the Go Advanced 300 Projector, however for the last week I've tried to call, email, chat for customer support about warranty coverage and have not heard or gotten a hold of anyone. Customer Service gets 1 star, Wemax products get 5 Stars

6. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

We ordered the PSF01 on Feb 15

We ordered the PSF01 on Feb 15, 2024. It arrived in a week. We received the giant RS3 150” floor rising product. We were communicating with Wemax for correcting the problem, but have not heard anything in 3 days. The delays are unacceptable and having to repackage this product was a pain. We hope someone will help fix this. I hope the product is worth the hassles.

16. februar 2024
Logoen til wemax.com

Svar fra wemax.com

Hi Gina,
We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience.
Kind regards,
WEMAX

Vurdert til 1 av 5 stjerner

Beamer gut - Service miserabel

Beamer bestellt, Lieferung und Installation liefen gut. Leider 0 Reaktion auf meine Anfragen zur Garantieverlängerung über den Support sei es per Mail oder Chat auf der Homepage. Selbst Fragen zur Rücksendung bleiben seit 2 Wochen unbeantwortet...

30. januar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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