From placing the order to receiving it was expeditious. When I reached out to customer service my concerns were addressed in a timely manner. The product is exactly as described; no surprises.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home... Vis mer
Selskapet har svart
Vorsicht vor FREE Retour Versprechen! Auf mein Retourwunsch wurde zuerst mit einem kleinlichen Gutscheinangebot reagiert, welches ich ausgeschlagen habe. Folgende Antwort von Wemax lasse ich umkomm... Vis mer
Selskapet har svart
I wish I had bought this sooner before purchasing a different one. This is absolutely great. Using it on the cruise ship to Mexico. Content from phone and DVD player. Day or night it shows amazing u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
Kontaktopplysninger
3,6
Middels
680 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
From placing the order to receiving it…
From placing the order to receiving it was expeditious. When I reached out to customer service my concerns were addressed in a timely manner. The product is exactly as described; no surprises.
14. juli 2026
Muy eficiente y muy rápido me llegó
29. juni 2026
I have placed and order since the 11th…
I have placed and order since the 11th and I havent gotten a feedback or an update on the tracking of my item. Not sure what i'm meant to do after this. I have sent many emails and messages and NO reply from them whatsoever. Quite frustrating.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Yes all good
11. desember 2025
Anmeldelse skrevet uten oppfordring
Instructions are not easy to follow and do not align with the product.
First, it took forever to ship and arrive.
That aside, the instructions do not match the product. For example, it states that you should align the frame on the screen, which should have corner lines to help with alignment. That was not true for me.
This translated into me having to take the screen down, and attempt to realign multiple times as it would translate to warping of the screen around the edges. I am still trying to get it to be properly stretched.
I HIGHLY RECOMMEND having a professional who has done this before do, it for you or prepare to spend hours and a lot of energy attempting to get this done. And possibly failing.
26. august 2025
No support no communication
15. mai 2025
Great Projector
Easy to buy from, fast shipping and product showed up in perfect shape. Love the projector.
11. april 2025
The usb trigger does not retract the screen
The usb trigger does not retract the screen when the projector is powered off. Re-matching the code did not help. No way to get support from Wemax from their website as sending email from the contact us link did not work. No phone number to call either.
13. februar 2025
The remote for the projector arrived…
The remote for the projector arrived and package well.
5. februar 2025
Overall Satisfied
The controller works well. The package tracking wasn't great, but overall, I'm satisfied
3. februar 2025
I received the screen quickly
I received the screen quickly. I haven't been able to put it together yet.
3. februar 2025
Received a defective unit
Received a defective unit. Out of the box after plugging in the projector turns on but has no display at all. Contacted customer support and was told to send them a video showing the issue. Unfortunately after I did customer support stated they can't help me until after February 4th as it's Chinese new year holiday
16. januar 2025
Very late shipping
Very late shipping. I still haent received the package.
Website states 1-3 days shipping from USA but doesnt seem to be correct.
13. januar 2025
Not the best service
Not the best service, they refused to return my product even though I made a return request before shipping.
Besides, the website is misleading and they hide the product details.
8. januar 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.