Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Due to traffic in Paris we arrived late to attend the Eiffel Tower tour. The “We Go Trip” leader was not present. Calling the emergency telephone number, the operator was less than helpful. Suggest... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

This tour was ok. Good service. We bought the tickets online, in the app. We went through the VIP line just showing smartphone tickets. Musée de l'Orangerie was amazing! Very exciting architecture. It... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

When I arrived in Batumi at the beginning of the tourist season, I planned to spend the first day getting to know the city. I downloaded Wegotrip on the advice of acquaintances, and it turned out to b... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

ai tours? who needs this for money when there is such softwares as chatgpg??? that's noncense — tried ai generated tour and it wasn't compelled well, the narrator voice was robotised and the facts we... Vis mer

Informasjon om virksomheten

  1. Ferie og reise

Opplysningene stammer fra ulike eksterne kilder

WeGoTrip is a travel company that provides self-guided audio tours & museum tickets all over the world


Kontaktopplysninger

2,4

Under middels

TrustScore 2.5 av 5

23 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Don't become an author of guides with WeGoTrip -- They don't give you money

I requested a withdrawal of my funds (approximately €120) on February 9th. As of today, April 13th, I still have not received my money.

Whenever I reach out to customer support regarding the delay, I receive the exact same template response: a screenshot of a message from their founder claiming that they are experiencing "technical issues" with payouts, but promising that everything will be resolved soon.

However, after reading other recent reviews, it is highly apparent that this is not an isolated incident or a temporary technical glitch, but rather a systemic problem across the platform.

I am now waiting for a relatively small amount of €120 for the third month in a row. Unfortunately, my trust in WeGoTrip has dropped completely to zero. I would strongly advise caution to anyone using this platform if you expect to be paid out in a timely manner.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Terrific Louvre Tour

I had a terrific self guided tour of the Louvre with a commentary - it was clear, concise and very interesting.

31. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Thank you for sharing your experience! We’re so happy you enjoyed your self-guided tour of the Louvre and found the commentary clear, concise, and interesting. We’d love to have you join us again for another adventure soon!

Vurdert til 1 av 5 stjerner

unethical and possibly crooked

I publish original audio guided tours for tourists. This company has taken my tours, added an AI voiceover and even used my name to promote the tour and is charging for them. Without, of course, letting me know. Unethical and probably illegal.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ai tours

ai tours? who needs this for money when there is such softwares as chatgpg??? that's noncense — tried ai generated tour and it wasn't compelled well, the narrator voice was robotised and the facts were from 10 years ago
Won't be spending any cent

5. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

audio guide mauvais du début à la fin

audio guide mauvais du début à la fin : long à charger, beaucoup trop long à écouter dans un mauvais Français avec une voix de robot quand il a quelque chose à dire, et absent les ¾ du temps... bref c'est nul et donc beaucoup trop cher

7. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Overpriced tickets

They charged us 130 euros for 4 adult tickets at Charlottenburg Palace Berlin!The ticket costs 19 euro per person if you buy it on the website of the palace or at the entrance!What is the reason behind this rip off..??can you explain to me?I understand a normal commission but double the price of the ticket is shameful at least...Never again!

12. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Convenient app for excursions

I traveled solo to Budapest and found WeGoTrip app for downloading audio guides about the city. It helped me to discover the history and main sights at my own pace, without rush. Cool navigation, interesting facts.

8. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing experience

Amazing experience!
I enjoyed every moment. Very convenient to purchase a ticket in the app and skip the line at the museum. The audio tour was interesting and informative. Recommend 100%.

2. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Audio guide for Vilnius

Booked an audio guide for Vilnius and really enjoyed the entire experience. I walked at my own pace while listening captivating stories about the beautiful town

16. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Gebuchte Slots waren dann doch nicht…

Gebuchte Slots waren dann doch nicht mehr verfügbar. Immerhin gab es schnellen und guten Customerservice

26. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Wir entschuldigen uns für die Unannehmlichkeiten und Enttäuschung, die Sie erfahren haben. Diese spezielle Tour neigt dazu, sich schnell zu verkaufen, oft mehrere Tage im Voraus. Wir verstehen, wie frustrierend das für Sie sein kann.

Seien Sie versichert, wir schätzen Ihr Interesse an unseren Dienstleistungen und hoffen aufrichtig auf die Möglichkeit, Sie in Zukunft zu bedienen.

Vurdert til 1 av 5 stjerner

Don’t recommend- They sold me a ticket to Park Guell in…

They sold me a ticket to Park Guell in Barcelona, for a specific date and time, but the park was sold out.
I called and the company asked if I wanted to go the following day.
I was already at the location, so this felt very scammy
Now I wait to see if I can get the refund

2. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Hello! We are sorry to hear about your negative experience. However sometimes it happens so that the system shows available tickets that are actually not available anymore because they are sold in a minute sometimes. We always offer to choose the other date or make the full refund. Of course we will make the full refund for you. It will take us 3-5 working days. We are sorry for the inconvenience!

Vurdert til 1 av 5 stjerner

Due to traffic in Paris we arrived late…

Due to traffic in Paris we arrived late to attend the Eiffel Tower tour. The “We Go Trip” leader was not present. Calling the emergency telephone number, the operator was less than helpful. Suggested we walked towards the Eiffel Tower to see if we could locate the guide. We suggested to attend the next tour, was told need to repurchase. The company is not fit for purpose. We never use them again, we list €150

REFERENCE N°:
MUS4368553

22. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Hello! Your tour was meant to be an audio tour, it does not have a real guide or a leader. It's a mobile application that is meant to be downloaded on a mobile phone. Once it is downloaded you can listen to the audio guide. If you had difficulties downloading the app please contact us via customerservice@wegotrip.com, we will make a refund for the guide for you. As for the tickets no refund is possible if you were late for your timeslot.

Vurdert til 1 av 5 stjerner

I tried WeGoTrip when in Regensburg and…

I tried WeGoTrip when in Regensburg and now in Austria and both times paid twice and the download froze and bumped me back to paying rather than continuing the download
I’m using a SIM card and payment was identified as accepted

8. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Hello!
We're sorry that you're having trouble downloading the tours. Write to us at customerservice@wegotrip.com with a description of the problem, we will make you a refund.

Vurdert til 5 av 5 stjerner

Audio guide

I was in Berlin 2 weeks ago. I bought walking tour for city. Audio guide is very interesting, author tells a lot of historical facts. Thank you for your app, I’ll use it again)

3. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Thank you for your high appreciation of our app! Hope you will enjoy our other tours too!

Vurdert til 4 av 5 stjerner

This tour was ok

This tour was ok. Good service. We bought the tickets online, in the app. We went through the VIP line just showing smartphone tickets. Musée de l'Orangerie was amazing! Very exciting architecture. It takes your breath away! We really enjoyed the very interesting audio guided tour.

29. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

Dear Erin, thank you a lot for your feedback! We are very happy to be a part of your amazing experience. Hope to see you on our other tours!

Vurdert til 5 av 5 stjerner

Meet Batumi

When I arrived in Batumi at the beginning of the tourist season, I planned to spend the first day getting to know the city. I downloaded Wegotrip on the advice of acquaintances, and it turned out to be a great and easy solution for exploring the city on foot. The 2-hour audio tour helped me get used to the old part of the city and learn some interesting facts about Batumi. I don't like big tour groups, so I recommend these app to walking tour lovers like me.

21. mai 2022
Logoen til Wegotrip

Svar fra Wegotrip

Dear Serjio! Thank you for your feedback. We are very happy to know that you had a wonderful experience with our app and tour. See you on our next tour programs.

Vurdert til 1 av 5 stjerner

This is a scam ticket reseller

This is a scam ticket reseller. It tricks you into paying double. And when I called to cancel a few minutes later - they processed it on the spot so I can’t cancel anymore. Don’t use it. They should be illegal.

17. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wegotrip

Svar fra Wegotrip

We're sorry this happened to you. We do not mark up tickets at all, most likely you bought an audio tour with a ticket from us and, according to the policy of the museum, tickets were non-refundable. Therefore, we were unable to cancel the order. Write to us at customerservise@wegotrip.com, most likely we will be able to make a partial refund of your order for the audio tour.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv