I thought I was paying 149 yen for a one-time use, but somehow I ended up with a subscription and was charged 5,999 yen. However, when I contacted them through Instagram, they promptly apologiz... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
1 star because 0 isnt an option What an absolute scam. Followed their websites instructions for refund after they fraudulantly took £34 from my account. Several automated emails back saying to ra... Vis mer
Selskapet har svart
I initially put a bad review on here ( can’t find now sorry) however the company responded and refunded my money. Really appreciate thank you. I think this problem arose because of the confusing and d... Vis mer
Selskapet har svart
To jakieś oszustwo. Wczoraj, tj. 8.10.2026r., wrzuciłem do tej aplikacji zdjecie aby powstała moja sylwetka, tańczącą taniec młodego Rosjanina. Po pierwszej wpłacie, przez stronę, BLIK'iem, pobrało 3... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lisa AI is a creative AI platform where people can explore the latest AI trends and generate fun, shareable content using artificial intelligence. Our platform focuses on making popular AI experiences easily accessible, whether that’s creating images, short AI videos, or trying the latest viral styles. Users can access different AI tools and trending formats. These experiences change frequently depending on what is popular at the moment. From creative portrait styles to trending video effects and AI transformations, the goal is to make it easy for users to experiment with the newest AI trends without needing technical knowledge. Many people use Lisa AI to create content for social media, experiment with AI visuals, or simply explore the creative possibilities of modern AI technology. We are constantly improving the platform by adding new tools and improving with community feedback. Because AI technology evolves quickly, we regularly introduce new experiences and update existing ones to keep up with current trends. Customer support is also an important part of our service. If users experience issues with accounts, subscriptions, or billing, our team works to review and resolve these situations as quickly as possible. Our mission is simple: make AI creativity accessible, fun, and constantly evolving with the latest trends.
Kontaktopplysninger
Storbritannia
- support@lisaai.app
- web.lisaai.app
2,1
Under middels
396 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
SCAM ALERT!!
SCAM ALERT!!! DONT USE !! You can’t cancel and they will try and take your money! Luckily enough my bank has stopped payments !!! This app needs to be removed immediately
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Lauren,
We’re sorry to hear that this has been your experience.
We’d like to clarify that subscriptions can be cancelled, and if you’re unable to do so yourself, we’re always happy to help. If a subscription was started through our website, it must be cancelled through the website. If it was started through the App Store or Google Play, it must be cancelled through those respective platforms.
Blocking payments with your bank prevents future charges from being processed, but it does not cancel the subscription itself. If your subscription is still active, please contact us on Instagram @lisaai_community, through our website live chat, or via support@lisaai.app. Our social media messages are reviewed daily, and we’ll help identify the correct account and cancel the subscription as quickly as possible.
Kind regards,
Lisa AI Support
Complete scam. Thieves
In January I paid Zotlo Net Lisa Ai London I think it was USD 1.99 to make a dancing video of my dog for a laugh, after seeing their ad on Instagram. There was no mention of a subscription or trial period, leading me to think it was a one-off purchase. Then I noticed from credit card statements that AUD 29.99 had been debited from my account every month. I tried contacting them to cancel but there were no contact details. There was no way to cancel on their website. Emails bounced. Did not show up under my apple subscriptions. It was only after reading reviews that I found out the only way to contact them was to message them on instagram. Long story short, to cancel, go to their website, tap on explore (top left). Log in with Apple (if you’ve hidden your email) & cancel from account settings > manage subscriptions. These instructions should have been clearer on their website. Very dishonest & sneaky way to do ‘business’. Refused to refund the money they stole. Currently in dispute with help from my financial institution.
Edit- reply to web.lisaai.app - I purchased what was supposed to be a ‘one-off’ use to make a dancing vid of my dog. There was no mention of a trial or a subscription. If there was, it must have been in very small print. I never consented to entering into a trial period or to a subscription. It was meant to be a one-off. Just take a look at other reviews people have left for you. Sneaky thieves!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Denise,
We’re sorry to hear about your experience.
Thank you for sharing the cancellation steps. We’d just like to clarify one point: if your subscription was purchased through our website, the correct process is simply to log into the correct account, then go to Account Settings → Manage Subscriptions. You don’t specifically need to go through the Explore page first.
One of the most common issues we see involves Apple’s Hide My Email feature. Many users don’t realize they signed up using a private relay email, so they unknowingly log into a different account or provide the wrong account information. This often makes it appear as though there’s no subscription to manage, when it’s actually associated with a different login.
We never want anyone to pay for a subscription they didn’t intend to continue using. That’s why we have a refund review process. However, for us to review a case, we need to be contacted after the first subscription charge with the correct account information, so we can locate the subscription and investigate it.
Regarding support, Instagram is not the only way to reach us. During periods of high demand, email responses can sometimes take up to a week, whereas our social media support channels are monitored daily and usually provide much faster assistance. We also offer support through our website.
If your financial institution or you need any additional information from us regarding your case, we’re happy to cooperate and provide it.
Kind regards,
Lisa AI Support
Absolutely scam!
Absolutely scam!! Used it once on a free trial didn't like it so I tried to cancel my free trial but there wasn't any subscription to cancel. Today they took cash from my account and now I can't get hold of anyone to help me.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Nancyann,
We’re sorry to hear about your experience.
During the first 24 hours after starting a trial, the subscription management section may not appear immediately while the billing system is syncing, which can unfortunately create confusion for users trying to cancel right away.
We also don’t want anyone to feel like they can’t reach us. If you haven’t received a response after several business days, please contact us on Instagram @lisaai_community, where our messages are reviewed daily and we can usually help much more quickly than by email.
If you’re still unable to cancel or locate your subscription, we’ll be happy to identify the correct account and assist you as soon as you contact us.
Kind regards,
Lisa AI Support
Non si riesce a cancellare mai …
Ho scaricato per curiosità questa app ma non l’ho mai usata perché quasi impossibile praticamente solo dimostrazioni e chiedevano ulteriori abbonamenti. Dopo i primi tre giorni di prova non ho avuto la possibilità di annullare l’abbonamento e vanno avanti tutti i giorni a voler prelevare 19,99 dalla mia carta . Li ho bloccati sui pagamenti , scritto email e messaggi ma niente , continuano a provare a prelevare tutti i giorni sono disperata non so più come fare . Rilascerò recensioni negative su di voi ovunque
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
We’re sorry to hear about your experience.
We’d like to clarify that if a subscription is active, renewal attempts may continue until the subscription itself is cancelled. Blocking the payments with your bank prevents the payment from succeeding, but it does not cancel the subscription.
If you were unable to cancel it yourself, we’re happy to help. We never refuse cancellation requests, and if you’re unable to access the correct account or complete the cancellation, our team can do it for you.
Please contact us on Instagram @lisaai_community, where messages are reviewed daily. We’ll help identify the correct account, cancel the subscription as quickly as possible, and make sure no further renewal attempts are made.
SCAM!!!!
I have been trying to cancel this subscription since May. I wanted to stop it almost immediately after the trial period began—after just one day. The process was a huge hassle, but I eventually managed to do it. Yet, about €20 is still being deducted. Despite sending multiple emails, I am simply being ignored and receiving no help. This is a total scam! If this doesn't stop and I don't get a refund, I will take further action.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Nadine,
We’re sorry to hear that you’ve had this experience.
We never ignore cancellation requests intentionally, and we certainly don’t refuse to cancel subscriptions. If you haven’t received a response after several business days, it’s possible there was an issue with the communication or identifying the correct account.
If the subscription was started through our website, it must also be cancelled through the website. If it was started through the App Store or Google Play, it must be cancelled through those respective platforms. If you’re unable to locate the correct account or complete the cancellation, we’re happy to do it for you.
Please contact us on Instagram @lisaai_community, where our messages are reviewed daily. We’ll investigate your case, identify the correct account if needed, and make sure the subscription is cancelled as quickly as possible.
Kind regards,
Lisa AI Support
Zotlo and Lisa AI have charged me and have refused to cancel my subscription
Zotlo and Lisa AI are continuously charging me. The OTP emails do not arrive to my Apple Private Relay address, and support is ignoring my cancellation emails. Cancel my subscription immediately. I have sent 7 emails since the 5th of July but they are purposely ignoring me. The initial subscription i used to try the app was £1.99 but 3 days after they charged a whole £49.99 and have refused to cancel my subscription or even initiate a refund.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Nkechi,
We’re sorry to hear about your experience.
We’d like to clarify that we never refuse to cancel a subscription. If you’re unable to access the account or complete the cancellation yourself, we’re happy to do it for you once we can identify the correct account.
If you’re experiencing issues receiving OTP emails to your Apple Private Relay address, please contact us on Instagram @lisaai_community. We can troubleshoot the account with you in real time, locate the correct account, and cancel the subscription immediately if it’s still active.
We’re here to help, and we’ll do our best to resolve the issue as quickly as possible.
Kind regards,
Lisa AI Support
Reactivated my Test subscription…
Reactivated my Test subscription without consent, charged me for months till I noticed it, still refuse to refund my money.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Nils,
We’re sorry to hear that you’re unhappy with the outcome.
Subscriptions are not reactivated manually or without user action. In situations like this, the subscription usually remained active on the original account or was linked to a different login method than expected.
Refund requests are reviewed based on the subscription timeline, billing history, and when the correct account information was provided. We understand that you disagree with the decision, but the case was reviewed according to that process.
If you believe any account history or earlier contact was missed, please reach out to us on Instagram @lisaai_community with the relevant details and we’ll take another look at the timeline.
Kind regards,
Lisa AI Support
It is a scam
It is a scam. They keep charging you even after you cancel your subscription.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
We’re sorry to hear that this was your experience.
If a subscription has been cancelled successfully, no further renewals are processed. In cases where customers continue to see charges, it’s often because the subscription is linked to a different account or login method than expected, or because the cancellation was not completed on the account associated with the subscription.
If you’re still experiencing this issue, please contact us through our Instagram @lisaai_community with your account details. We’ll be happy to investigate, verify the subscription status, and help resolve the issue as quickly as possible.
Kind regards,
Lisa AI Support
Absoluter Scam
Absoluter Scam. Trotz Kontolöschung wird versucht 19,99€ abzubuchen. Keinerlei antworten auf meine Mails.
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Hans,
We’re sorry to hear about your experience.
Deleting an account does not automatically cancel the subscription, as the account and subscription are managed separately. If the account is deleted before the subscription is cancelled, you can still log back in within 15 days to cancel it yourself. After that, we’re happy to help once we can identify the correct account.
Regarding your emails, we respond to support requests daily. If you haven’t received a response after several business days, please check your spam folder or contact us through Instagram @lisaai_community, where messages are reviewed every day and we can troubleshoot the issue with you in real time.
If you provide the correct account information, we’ll be happy to investigate your case and assist as quickly as possible.
Kind regards,
Lisa AI Support
scam
I signed up for the €1.99 trial, but shortly after that the app started trying to charge me €49.99. Even after deleting my account, the payment attempts continued every day until I blocked the merchant through my bank.
On top of that, the app itself was very disappointing. The features did not work well, and the photo editing results were poor and looked unrealistic. The quality was far below what was advertised.
Overall, a frustrating experience. I would not recommend this app.
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Silvia,
We’re sorry to hear about your experience.
We’d like to clarify that payment attempts can only continue while an active subscription exists. Deleting an account does not automatically cancel the subscription, as the account and subscription are managed separately. If the subscription had been cancelled successfully, no further renewal attempts would have been made.
If you were unable to cancel it yourself, you could still log back into the account within 15 days of deletion, or contact us through our website live chat, email, or social media. Our social media channels are monitored daily and are often the fastest way to receive assistance.
Regarding the AI results, we’re sorry they didn’t meet your expectations. AI-generated images can vary depending on the prompt, source image, and generation process, and we’re continuously improving the quality of our models.
If your case is still unresolved, we’d be happy to review it. Please contact us on Instagram @lisaai_community and we’ll gladly assist.
Kind regards,
Lisa AI Support
Be extremely careful!! Scam!
Be extremely careful!!!
You're asked to pay a small fee for the trial, but what they don't make clear is that there is no way to cancel the subscription before they take the full payment.
I explored every option available in the app. The only option I could find was to delete my account, which any reasonable person would assume also cancels any future payments. It doesn't.
My account was deleted, yet they still took £49 from my bank account.
This is a deeply misleading way to treat customers. If cancelling is deliberately hidden until after you've been charged, that's completely unacceptable.
Judging by the number of people reporting the exact same experience, this doesn't appear to be an isolated incident.
Avoid this company unless you're happy to risk being charged for a subscription you believed you'd cancelled.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Agata,
We’re sorry to hear about your experience.
From your review, it sounds like there may have been some confusion about where the subscription needed to be cancelled. If a subscription is started through our website, it can only be managed and cancelled from the website. Likewise, subscriptions started through the App Store or Google Play must be cancelled through those respective platforms. Cancelling in a different place won’t affect the subscription.
Deleting the account also does not cancel the subscription, as these are two separate actions. The account manages your profile and creations, while the subscription is a recurring billing agreement. If an account is deleted before the subscription is cancelled, you can still log back in within 15 days to cancel it, or our support team can assist.
We also offer several ways to reach us, including live chat on our website, email support, and our social media channels. Our social media support is monitored daily and is usually the fastest way to receive assistance.
We understand you’ve based your opinion in part on other reviews, but we also encourage you to read them objectively. You’ll find many customers whose issues were resolved quickly after contacting us. If none of the cancellation options worked in your case, we would have been happy to help you directly.
Kind regards,
Lisa AI Support
Good experience
I was a bit worried with other experiences stated on this website, however I had my account and subscription cancelled within 30 minutes of messaging on their instagram page. Very quick and replying and actioning my request.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Caitlin,
Thank you so much for sharing your experience!
We’re really happy we could put your mind at ease and resolve everything quickly. While our email support typically responds within 48 hours (and occasionally up to a week during periods of high demand), our social media channels are monitored daily, which allows us to assist with many issues much faster.
We’re glad we could help you get everything sorted within minutes, and we truly appreciate you giving us the opportunity despite some of the reviews you had read beforehand.
Thank you again for your trust and support. Have a wonderful day! 😊
Kind regards,
Lisa AI Support
I initially found the whole process…
I initially found the whole process quite frustrating and felt it was difficult to get in touch with customer support. However, after contacting them via Instagram, I was assisted by Tom. He was polite, professional, and very friendly. He responded quickly and helped me resolve my issue within minutes. Thanks to his assistance, my cancellation was handled efficiently. I really appreciate his excellent customer service.
Tom provided exceptional customer service and truly went above and beyond. He deserves recognition for his excellent work. Give him the raise he deserves.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Tom was able to resolve your issue quickly and provide the level of support you deserved. We truly believe that every customer should feel heard and supported, and your kind words mean a great deal to both Tom and our entire team.
We’ll be sure to pass your feedback along internally 😉
We also appreciate your feedback about contacting support. While our email support typically responds within 48 hours, response times can occasionally take up to one week during periods of high volume. For users who need faster assistance, our social media support channels are monitored daily, which is often the quickest way to reach us.
Thank you again for your patience and for giving us the opportunity to help. We hope you have a wonderful week and if you ever need anything in the future, we’re always here for you.
Kind regards,
Lisa AI Support
Scam artists
Made an account to test the app, did the trial. Couldnt cancel on time because there was no option to be found to cancel untill it was charged. We are in an age where we landed on planet mars but cant have an immidiate cancelation button after subscribing? This is a new model alot of these AI websites use. Very expensive membership and hard to cancel. No invoices or confirmation mail every month just nothing to notify you. Very sneaky. I demand a refund to not make a bigger case out of this than necessary. I will remove the review after refund. Throwing 49.99 for no reason to a scam website is not something I will let go through.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Hicham,
We’re sorry to hear that you had a frustrating experience.
The subscription can be cancelled through the subscription management page while logged into the correct account. During the first 24 hours after starting a trial, the subscription management section may not appear immediately while the billing system is syncing, which can unfortunately create confusion if users try to cancel right away.
Regarding invoices and confirmations, a welcome email is sent when the account is created, and recurring subscriptions renew according to the plan accepted during checkout. We do not send a separate notification before each renewal.
If you’re requesting a refund, we’d be happy to review your case based on our refund policy. Please contact us on Instagram @lisaai_community with your account information so we can investigate what happened.
Kind regards,
Lisa AI Support
Me han cargado las suscripciones (3…
Me han cargado las suscripciones (3 meses hasta que me he dado cuenta) a pesar de haber cancelado mi suscripción y mi cuenta tras ver la estafa de app que era, que ni funcionaba ni merecía un pago.
Gracias a Dios el banco se ha encargado, pero aviso, esta app es UN FRAUDE!!
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Aitana,
We’re sorry to hear that you had this experience.
If the subscription had been cancelled successfully, no further renewals would have been processed. In many cases where users believe they cancelled, they’re actually logged into a different account or login method than the one associated with the subscription, which is why the subscription remains active.
If your account had already been deleted, that would also not automatically cancel the subscription, as account deletion and subscription cancellation are separate actions.
We’d be happy to review your case and verify what happened. Please contact us on Instagram @lisaai_community or via support@lisaai.app with your account details, and we’ll investigate it for you.
Kind regards,
Lisa AI Support
No way of cancelling subscription after…
No way of cancelling subscription after 3 day free trial. I have emailed no response. Will have to contact my bank to make sure no more payments come out!!!
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
We’re sorry to hear about your experience.
There is a way to cancel the subscription through the subscription management page while logged into the correct account. In some cases, users are unable to see the subscription because they’re logged into a different account or used a different login method during signup.
We also respond to support requests daily. If you haven’t received a reply after several business days, please check your spam/junk folder or reach out to us on Instagram @lisaai_community for faster assistance.
Before contacting your bank, we’d appreciate the opportunity to review your account and help resolve the issue. If you send us your email address or username, we’ll be happy to investigate.
Kind regards,
Lisa AI Support
Another scammed customer
Another scammed customer. I trialled the 3 day trial at .99c. I wanted to cancel IMMEDIATELY after using it once - the product is just not good. However, there is NO WAY to cancel the product subscription before the 3 days are up and got charged the full amount. I emailed the support email address suggested by the app, and no response at all.
Another scam app stealing money from people.
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey Liam,
We’re sorry to hear that you had a frustrating experience.
We’d like to clarify that the subscription can be cancelled from the subscription management page, and contacting support is not required to cancel. During the first 24 hours after starting a trial, the subscription section may not appear immediately while the billing system is still syncing, which can create confusion if a user attempts to cancel right away.
We also take support requests seriously. If you didn’t receive a response, it’s possible that your message did not reach us, was filtered into spam, or did not contain enough information for us to identify the correct account.
If you’d like us to review your case, please contact us on Instagram @lisaai_community with your email address or username, and we’ll be happy to investigate further.
Kind regards,
Lisa AI Support
Beware of this website it’s not an…
Beware of this website it’s not an honest website as there is almost impossible to cancel the subscription especially if you did it through their website
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
We’re sorry to hear that you had this impression.
Subscriptions purchased through our website can be cancelled through the subscription management page while logged into the correct account. In many cases where users believe cancellation is unavailable, the subscription is actually linked to a different email address or login method than expected, which prevents the subscription details from appearing.
We certainly do not want anyone struggling to manage their subscription. If you’re unable to locate the correct account, please contact us on Instagram @lisaai_community or through our support channels, and we’ll be happy to help identify the account and guide you through the cancellation process.
Kind regards,
Lisa AI Support
Tom was very helpful
Tom was very helpful, kind and figured everything out right away!
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Thank you so much for sharing your experience, happy to hear our CM Tom was able to solve the situation quickly. Always feel free to reach out ☺️
Absolute Warnung vor dieser App.
Absolute Warnung vor dieser App.
Ich habe ein sehr kurzes Probeabo abgeschlossen und wollte – wie bei jedem Probeabo – sofort wieder kündigen. Genau das war bei Lisa AI jedoch nicht möglich, weil es innerhalb der App oder im Account keinerlei Möglichkeit gibt, das Abonnement zu kündigen.
Der angegebene Kundenservice ist ebenfalls nicht erreichbar – Nachrichten kommen nicht durch und es gibt praktisch keinen funktionierenden Support.
Noch bevor man überhaupt reagieren kann, wird bereits ein hoher Betrag abgebucht. Ich musste deshalb sofort meine Bank kontaktieren, meine Karte sperren lassen, die Karte aus meinem Wallet entfernen und die Abbuchung zurückbuchen lassen, um weitere Abbuchungen zu verhindern.
Besonders problematisch: Bei einem Abo-Modell muss es rechtlich möglich sein, ein Abonnement wieder zu kündigen. Hier wird diese Möglichkeit offenbar bewusst nicht angeboten.
Für mich wirkt das wie eine klare Abo-Falle.
Seid vorsichtig und hinterlegt dort keine Zahlungsdaten.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lisa AI
Hey,
We’re sorry to hear about your experience.
We would like to clarify that subscriptions can be cancelled through the account’s subscription management page, and it is not necessary to contact support in order to cancel. If you were unable to access the correct account, this may have prevented you from seeing the subscription management options.
We also provide support through multiple channels, including email, Zendesk, Instagram, and other platforms listed on our website. If messages did not reach us, there may have been an issue with the contact method used or the account information provided.
Regarding the charges, subscriptions renew according to the plan accepted during checkout unless cancelled beforehand. We certainly do not want users feeling unable to manage their subscriptions, and we’re always happy to help locate the correct account when users contact us.
If your issue remains unresolved, please contact us on Instagram @lisaai_community with your account details and we’ll gladly investigate further.
Kind regards,
Lisa AI Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.