Extremely knowledgeable and professional.. Thank you so much to Harry for taking the time to answer all my questions, It was a lovely experience throughout. I am absolutely delighted with my new watch... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everyone was just so helpful, especially Jane who helped me across multiple days and Fraser who assisted me over the phone. Such a wonderful team, the people really do make the business. Hence why I w... Vis mer
Always great service. Maxine really excelled today. I needed anew battery for my Omega gold watch today, and did not know that you can no longer provide this service on site.The watch is very much lo... Vis mer
Selskapet har svart
Needed a replacement leather strap for my watch, staff were very helpful and I didn’t feel rushed or that I was wasting anyone’s time. A++ service thank you.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.
Kontaktopplysninger
Unit 92 The Beacon, BN21 3NW, Eastbourne, Storbritannia
- 01323 725452
- enquiries@brufords.com
- wbruford.com
4,9
Enestående
965 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always a great service .
4. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
We’re thrilled to hear that you are happy with our service during your recent visit, Stephen.
Thank you for trusting us and taking the time to share your experience.
Kind regards,
Caitlin
Very helpful and friendly service and…
Very helpful and friendly service and the lady that served us was very knowledgeable.
4. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you, Alison, for leaving us a 5-star review.
We're so pleased to hear you are happy with the service you received during your visit to Brufords, and we look forward to seeing you again.
Kind regards,
Caitlin
Professional
Friendly, professional, helpful, efficient service, Always a pleasure to deal with the
jewellery repair team..
31. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Sue,
Thank you for leaving us a 5-star review following your recent experience with our jewellery repair team.
We look forward to assisting you again in the future.
Kind regards,
Caitlin
I brought in my mother’s watch to have…
I brought in my mother’s watch to have a new battery put in. This was done while I went shopping and was ready when I returned, about half an hour later. I found Ashley, who served me, to be friendly and efficient.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Keith,
Thank you for leaving us a 5-star review following your recent visit for a watch battery replacement.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
professional and attentive service
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Stephen,
Thank you for leaving us a 5-star review.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
I always trust Brufords to do repairs…
I always trust Brufords to do repairs and new watch batteries. Recently I took in an old watch belonging to a 99year old friend. On receiving it back Brufords had gone above and beyond by cleaning and presenting the watch in a secure pouch. She was delighted.
24. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Mrs Skinner,
Thank you for your 5-star review and lovely comments following your recent visit to Brufords for a watch battery replacement.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Simon + Brufords 10/10
Simon is so great to deal with! He is so informative and happy to share information or answer any questions you have, 10/10 experience every time, can’t wait for the next time!
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi James,
Thank you for leaving us a 5-star review following your recent visit to see Simon.
I will be sure to pass your comments on to him directly, and we look forward to seeing you again.
Kind regards,
Caitlin
We came in at the end of the day for a…
We came in at the end of the day for a new watch battery to be inserted. The man at the door asked if they were still able to do this. Nothing was too trouble, we also asked a couple of questions on the service intervals on self winding automatic watches.. the service was impeccable as always.
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Sue,
Thank you for your review following your recent visit to Brufords for a watch battery replacement.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Polite and professional service
Polite and professional service
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Roger,
Thank you for leaving us a 5-star review following your recent visit to Brufords.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
5 star service at Brufords
Jo was a pleasure to deal with and helped me secure a birthday gift without problems.
The dealership is friendly and welcoming and I would thoroughly recommend using them. I shall hope to use Brufords again in the future.
21. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Benz,
Thank you for leaving us a 5-star review following your recent visit to Brufords.
I will be sure to pass your comments on to Jo, and we look forward to seeing you again.
Best wishes,
Caitlin
Very friendly professional service
Very friendly professional service. I had two watch batteries replaced at a competitive price.
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi June,
Thank you for leaving us a 5-star review following your recent visit to us for watch battery replacements.
We were delighted to assist you and look forward to seeing you again.
Kind regards,
Caitlin
Fabulous customer service .
from the moment we walk in the door we are treated like valued customers.
16. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Debbie,
Thank you for leaving us a 5-star review following your recent visit.
We look forward to seeing you again soon.
Kind regards,
Caitlin
Exceptional service…
Great communication and watch was returned in perfect condition and packaged as though it had been carefully handled throughout its repair/service.
16. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Jonathan,
Thank you for your 5-star review following your recent experience with us.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Fantastic old fashioned care and…
Fantastic old fashioned care and service from the team at Brufords. Delighted with their customer care and can do attitude..
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Dear Matt,
Thank you for leaving us a 5-star review following your recent visit.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Always great service at Brufords
Wendy is very knowledgeable, professional and friendly. Although Brufords (via your contacts) were unable to help on this occasion, Wendy suggested alternatives, which I shall look into.
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Dear Gary,
Thank you for leaving us a 5-star review following your experience with Wendy in our aftersales team.
We apologise that we were unable to help you on this occasion, but wish you all the best whilst you look into the alternatives we suggested.
Kind regards,
Caitlin
Brufords watch purchase
Maxine made purchasing my watch a delightful experience. She showed me the different finishes I could choose from and once chosen, spent ages removing/adding strap links to ensure it fitted perfectly. I found the whole experience fun and enjoyable and felt I was treated as a valuable customer (good old-fashioned service.) Thank you.
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Lynne,
Thank you for taking the time to leave us a 5-star review following your recent watch purchase.
I will be sure to pass your comments on to Maxine, who I know will be thrilled to hear your feedback, and we look forward to assisting you in the future.
Kind regards,
Caitlin
Professional
Professional. A very relaxing and comfortable experience
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Darren,
Thank you you leaving us a review!
It's lovely to hear that we provided a relaxing and comfortable experience, and we look forward to assisting you again in the future.
Kind regards,
Caitlin
Very nice Rolex team
Very nice Rolex team, in particular Simon Power who helped me get my Submariner. Very welcoming and personable. I could have stayed discussing timepieces for hours!
9. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Simon,
Thank you for taking the time to leave us a 5-star rating following your recent visit to our Rolex team.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
So much to choose from
I found plenty of beautiful jewellery pieces when I was shopping for an anniversary gift
The staff were helpful letting me try pieces and sorting out my ring sizing
21. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for taking the time to leave us a 5-star review following your recent jewellery purchase.
We wish you a very Happy Anniversary, and look forward to seeing you again.
Kind regards,
Caitlin
Fantastic price in comparison to…
Fantastic price in comparison to everywhere else and super fast delivery 👌 credit where credits due 👍
29. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Andrew,
Thank you for leaving us a 5-star review following your recent online purchase.
If we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
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