Extremely knowledgeable and professional.. Thank you so much to Harry for taking the time to answer all my questions, It was a lovely experience throughout. I am absolutely delighted with my new watch... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everyone was just so helpful, especially Jane who helped me across multiple days and Fraser who assisted me over the phone. Such a wonderful team, the people really do make the business. Hence why I w... Vis mer
Always great service. Maxine really excelled today. I needed anew battery for my Omega gold watch today, and did not know that you can no longer provide this service on site.The watch is very much lo... Vis mer
Selskapet har svart
Needed a replacement leather strap for my watch, staff were very helpful and I didn’t feel rushed or that I was wasting anyone’s time. A++ service thank you.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.
Kontaktopplysninger
Unit 92 The Beacon, BN21 3NW, Eastbourne, Storbritannia
- 01323 725452
- enquiries@brufords.com
- wbruford.com
4,9
Enestående
965 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely shop
Helpful, informative staff and great selection of watches.
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us a 5-star review following your recent visit, Helen.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Brufords a well; established and quality jewllers
The staff at Brufords are alway pleased to see you.
The are very professional and very knowledgeable.
You are never put under pressure and nothing is too much trouble for them.
Its our go the jewellers in East Sussex
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Graham,
Thank you for leaving us a 5-star review with such kind words following your recent visit to Brufords.
I will be sure to pass these on to the team, and we look forward to seeing you again.
Kind regards,
Caitlin
Went to collect watch prev left for…
Went to collect watch prev left for valuation. Friendly staff, quickly seen. Efficient service
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Karen,
Thank you for leaving us a 5-star review following your recent watch valuation.
We were delighted to assist you, and look forward to seeing you again.
Best wishes,
Caitlin
What a great shop
What a great shop. Makes such a change to be greeted by a real person and directed to a free salesman. I have been looking at getting a Tag watch for ages and took the plunge and Frazer helped me make my choice. He was so helpful and patient with me even though I kept changing my mind, but I ended up with the right choice. 10/10 for help and service !
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Robert,
Thank you for taking the time to leave us a wonderful review following your recent visit to Brufords.
We are delighted to hear that Frazer was helpful and patient, and that he helped you to make the perfect choice.
We look forward to assisting you again in the future.
Kind regards,
Caitlin
We were greeted with a smile when…
We were greeted with a smile when entering shop. Lady who was helping us was wonderful & so helpful & went that extra mile for us. Lovely friendly atmosphere in shop. Would definitely shop there again. Thank you to all.
11. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving a 5-star following your recent visit, Lisa.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Excellent service and polite Rolex service and…
Excellent service and polite and knowledgeable company representative
11. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us a 5-star review, Nicolas.
We were delighted to assist you, and look forward to seeing you next time you visit.
Best wishes,
Caitlin
Quality Watches
Upon entering was greeted and asked how they could help. Shown to cabinets of interest and directed to seating area. Frazer then put me at ease, was polite, whose professional approach made the process of purchasing my watch a pleasurable experience
9. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
We’re delighted to hear this feedback!
Frazer will be thrilled to know that he made your visit to Brufords a pleasurable experience, so I will pass your comments on to him directly.
We look forward to seeing you again.
Kind regards,
Caitlin
Friendly welcoming experience
Friendly welcoming experience. Wasn’t rushed over my purchase and always appreciate a drink.
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for taking the time to leave us this 5-star review, Edward.
At Brufords, we aim to make every visit a friendly and welcoming experience, so I am delighted to hear we achieved this during your time with us.
Kind regards,
Caitlin
Excellent and polite service
Excellent and polite service. Really is the only place to shop.
29. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us a 5-star review, Janet.
We were delighted to assist you during your recent visit, and we look forward to seeing you again soon.
Best wishes,
Caitlin
Delightful shop
Delightful shop. Very friendly and helpful. Would highly recommend.
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us a 5-star review!
We are delighted to hear that you would recommend us here at Brufords, and we look forward to seeing you again.
Best wishes,
Caitlin
Excellent service throughout
Excellent service throughout, from a quick and informative response to my email enquiry, to a very swift delivery of a well packaged watch, with which I am delighted. Thank you.
20. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for taking the time to leave us this review, Ian.
I'm thrilled to hear that our web team provided an excellent service.
Kind regards,
Caitlin
Polite and friendly staff
Polite and friendly staff. Reliable repairs and a wide range of goods for sale
20. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us a 5-star review.
We look forward to seeing you again.
Kind regards,
Caitlin
Staffi was lovely and very helpful
Staffi was lovely and very helpful, Brufords are very lucky to have her on the team..
21. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
We’re delighted to hear this feedback, Craig.
Saffi will be thrilled to know that she made your visit special, so I will pass your comments on to her directly.
We look forward to seeing you again.
Kind regards,
Caitlin
Excellent service
I took my late mother’s Rolex to be serviced. All the staff were excellent ; professional, efficient, knowledgeable and friendly. The watch was serviced and some links removed so that it would fit me. They took the time to patiently show me how to operate the watch . Highly recommend this shop 😊.
21. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for leaving us such a wonderful 5-star review.
We’re so pleased you’re happy with the recent service we carried out, and if we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Quality of BRUFORDS products are great
Quality of BRUFORDS products are great. Service from all the staff are second to none. Very friendly, helpful and informative. I would recommend BRUFORDS to all my family, friends and colleagues.
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Thank you for the fantastic review!
Our team takes pride in making every experience special, so your comments mean a lot.
We look forward to seeing you again.
Kind regards,
Caitlin
Fantastic service from start to finish
Fantastic service from start to finish. Penny and the team were amazing
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Your kind words about Penny and the team, following your recent purchase, mean so much to us.
Thank you for choosing Brufords, and we look forward to helping you in the future.
Kind regards,
Caitlin
Great service just like shops used to…
Great service just like shops used to be.
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
We're so pleased we could help make your visit to Brufords a positive one.
Thank you for sharing your feedback, and we look forward to seeing you again.
Kind regards,
Caitlin
Excellent customer service
Very helpful and friendly. Understood exactly what I was looking for and I left with the perfect present..
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
It’s wonderful to know that your time with us was worthy of 5 stars.
We truly appreciate your support and look forward to seeing you again.
Kind regards,
Caitlin
Excellent service
Excellent service. Friendly but professional. Could not fault my experience of shopping with this long established and quality company.
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
It was a pleasure to assist you during your recent visit, Ray.
Providing excellent service is what we aim for, and it’s lovely to know we got it right for you.
Kind regards,
Caitlin
Brufords won’t disappoint
I had been let down by 2 other jewellers but Brufords Delivered on everything they said they would and kept me updated throughout.
2. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
We’re delighted to hear this feedback, Mike.
Our team will be thrilled to know they made your purchase a positive experience.
Kind regards,
Caitlin
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