Extremely knowledgeable and professional.. Thank you so much to Harry for taking the time to answer all my questions, It was a lovely experience throughout. I am absolutely delighted with my new watch... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everyone was just so helpful, especially Jane who helped me across multiple days and Fraser who assisted me over the phone. Such a wonderful team, the people really do make the business. Hence why I w... Vis mer
Always great service. Maxine really excelled today. I needed anew battery for my Omega gold watch today, and did not know that you can no longer provide this service on site.The watch is very much lo... Vis mer
Selskapet har svart
Needed a replacement leather strap for my watch, staff were very helpful and I didn’t feel rushed or that I was wasting anyone’s time. A++ service thank you.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.
Kontaktopplysninger
Unit 92 The Beacon, BN21 3NW, Eastbourne, Storbritannia
- 01323 725452
- enquiries@brufords.com
- wbruford.com
4,9
Enestående
965 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly and helpful
Simon was very informative when I picked up my watch from being serviced and It was nice to chat with him today. Both Simon and his wife Jo are always very friendly and helpful whenever i've been into the store.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Kevin,
Thank you for leaving us a 5-star review following your recent visit to pick up your watch following servicing.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Friendly staff
Wonderful experience all staff knowledgeable friendly and experienced people and I felt in very good hands. Would very much recommend.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Natalie,
Thank you for leaving us a 5-star review following your recent visit to Brufords.
We look forward to seeing you again.
Kind regards,
Caitlin
5 Stars Customer Service
Firstly, Joe was super friendly and very helpful to put me at ease after my treacherous journey. I travelled from Rye on long hour journey of the torrential downpour rain and because it was sunny where I came from so I didn't think of the need to bring a brolly. Therefore I was waiting for 45 minutes at Eastbourne station for the rain to subside but to no avail and had to rush to Brufords in the rain anyway. So thank you Joe for your professionalism and generosity. I couldn't ask for a better assistance. Top notch customer service and I'll happily go back and will recommend to any of my friends and family.
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Bhnadan,
Thank you for taking the time to leave us such a lovely review following your recent visit to us here at Brufords.
We are delighted to hear that you are happy with the service you received, and I will be sure to pass your comments onto Jo directly.
Best wishes,
Caitlin
Svar fra Brufords Jewellers
Hi,
Thank you for leaving us a 5-star review following your recent visit to Brufords.
We look forward to seeing you again.
Kind regards,
Caitlin
Staff is professional and very careful…
Staff is professional and very careful about customer needs.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Iulian,
Thank you for leaving us a 5-star review following your recent visit to Brufords.
We look forward to seeing you again.
Kind regards,
Caitlin
Excellent Company
Kind, considerate and helpful. From beginning to collection I could not fault the team. I would recommend Bruford's to anyone needing their Rolex repaired or buying new.
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Linda,
Thank you for leaving us a 5-star review following your recent visit.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
Rolex help
I recently visited W. Bruford for assistance with my Rolex watch, and I couldn't be happier with the experience. From the moment I walked in, I was made to feel welcome and valued as a customer. I dealt with Simon and Jo, who were both incredibly professional, knowledgeable, and friendly throughout..
12. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi,
Thank you for leaving us a wonderful review following your recent visit to our Rolex team.
I will be sure to pass your comments on to Simon & Jo, and we look forward to seeing you again in the future.
Best wishes,
Caitlin
Helpful and friendly service
Yasmine was really helpful and welcoming, answering lots of my questions and ultimately assisting in finding exactly what I was after for this particular purchase. Great service and would recommend Brufords and Yasmine to anyone for their jewellery needs!.
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Dan,
Thank you for taking the time to leave us a 5-star review and such kind words following your recent visit.
Yasmine will be delighted to hear your comments, and I will be sure to pass these on to her directly.
Kind regards,
Caitlin
Brufords staff were extremely…
Brufords staff were extremely polite,helpful and informative and also very quickly assisted me with my watch enquiry.
13. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Cate,
Thank you for leaving us a 5-star review.
If we can help with anything in the future, please do not hesitate to contact us.
Kind regards,
Caitlin
Brufords are a really excellent family…
Brufords are a really excellent family business. They take real care of their customers and provide an excellent and personable service.
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Stephen,
Thank you for your kind words following your recent visit.
At Brufords, we aim to provide the highest levels of service to all our customers so I am delighted to hear that we achieved this during your time with us.
We look forward to seeing you again.
Kind regards,
Caitlin
Absolutely lovely staff
Absolutely lovely staff. Amazing selection of jewellery. Jasmine is a gem. The gentleman who welcomes you is pure gold. I love this business. Customer service at its most excellence. Thank you.
9. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Elaine,
Thank you for leaving us a wonderful review following your recent visit.
We look forward to welcoming you in-store again soon.
Kind regards,
Caitlin
We were pleasantly served by Harry…
We were pleasantly served by Harry Pugh. He answered professionally to all our enquiries and was very prompt in meeting our requirements, no delays. Amazing personality and efficient..
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Anne,
Thank you for taking the time to leave us a 5-star review following your recent visit.
Harry will be delighted to hear your kind words, and I will be sure to pass these on to him directly.
We look forward to seeing you again.
Best wishes,
Caitlin
Second to none
Their knowledge was marvellous service impeccable a very good experience
6. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Glen,
Thank you for taking the time to leave us a 5-star review following your recent visit.
We look forward to seeing you again.
Kind regards,
Caitlin
Excellent first class service
Excellent first class service. Harry, who served us was attentive, friendly and very knowledgeable.
The best jewellers in Eastbourne.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Barry,
Thank you for your feedback and 5-star rating following your recent visit.
We were delighted to assist you and we look forward to welcoming you back in the future.
Kind regards,
Caitlin
Very knowledgeable
Very knowledgeable, friendly and let us take as much time as we needed to be sure we were happy with our choice..
14. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Geraldine,
Thank you for leaving us a 5-star rating and lovely feedback following your recent visit.
We were delighted to assist you make a purchase, and we look forward to welcoming you back in the future.
Kind regards,
Caitlin
Very friendly staff
Very friendly staff, gift wrapping was a nice touch to the birthday present
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Matthew,
Thank you for your feedback and 5-star rating following your recent visit.
We were delighted to assist you as you made a special purchase, and we look forward to welcoming you back in the future.
Kind regards,
Caitlin
Great shop with excellent service very…
Great shop with excellent service very calming atmosphere
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi,
Thank you for taking the time to leave us a 5-star review following your recent visit.
We look forward to seeing you again.
Kind regards,
Caitlin
Jo and simon always lovely
Jo and simon always lovely, professional and make it an enjoyable experience. Thank you.
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi,
Thank you for your lovely feedback! We're so pleased to hear that Simon & Jo provided an outstanding service during your visit —they'll be thrilled to hear your kind words.
We hope to welcome you back again soon!
Warm regards,
Caitlin
Fantastic company
Fantastic company, beautiful jewellery, well packed and fast delivery
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi June,
Thank you so much for your kind words.
We're delighted to hear that you had a great experience shopping with us at Brufords. I'll be sure to pass on your thanks to our online team.
Best wishes,
Caitlin
If only all companies were like this.
I made a mistake on my order and left a message on their messaging system and a very kind gentleman (no name sorry!) gave me a call within the hour and resolved it all in minutes, even did more than asked which is rare these days. The watch came packaged better than Santa can do on a good day and the watch is glorious so thank you all involved - great price as well for an ex-display model and like new. Absolutely fantastic service..
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Brufords Jewellers
Hi Gareth,
Thank you so much for your kind words.
We're delighted to hear that you had a great experience shopping with us at Brufords. I'll be sure to pass on your thanks to our online team, and Frazer who responded to your enquiry.
Best wishes,
Caitlin
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