Brufords Jewellers Anmeldelser 

963
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Everyone was just so helpful, especially Jane who helped me across multiple days and Fraser who assisted me over the phone. Such a wonderful team, the people really do make the business. Hence why I w... Vis mer

Vurdert til 5 av 5 stjerner

Always great service. Maxine really excelled today. I needed anew battery for my Omega gold watch today, and did not know that you can no longer provide this service on site.The watch is very much lo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Needed a replacement leather strap for my watch, staff were very helpful and I didn’t feel rushed or that I was wasting anyone’s time. A++ service thank you.

Selskapet har svart

Vurdert til 5 av 5 stjerner

As soon as we walked in we were made welcomed and staff was warm and welcoming. Service was exceptional and time was given explaining any questions i had even small ones and customer service was b... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gullsmedforretning
  2. også i
  3. Klokkebutikk
  4. Klokkereparasjon
  5. Smykkeforretning
  6. Smykkereparatør

Skrevet av virksomheten

Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

963 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(963)

144 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A friendly and knowledgeable service.

12. juni 2026
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Svar fra Brufords Jewellers

Hi Michael,

Thank you for taking the time to leave us this 5-star review.

I am delighted to hear that we provided a friendly and knowledgeable service during your recent visit, and we look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

What a lovely shop full of professional…

What a lovely shop full of professional friendly staff!
Totally efficient in the service Brufords provide
The only reason I venture into Eastbourne .
Need more businesses like these in the town

15. juni 2026
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Svar fra Brufords Jewellers

Hi Sharon,

Thank you for leaving us this 5-star review.

At Brufords, we aim to provide the highest levels of customer service, so I am thrilled to hear we achieved this during your recent visit.

We look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Friendly and helpful staff

Brufords staff always make you feel valued, are helpful and friendly. The staff provide good advice regarding the jewellery you are purchasing and happy to answer any questions that you might have.

15. juni 2026
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Svar fra Brufords Jewellers

Hi David,

Thank you for leaving us this 5-star review following your recent visit to Brufords.

I am thrilled to hear that our team provide good advice regarding jewellery purchases and that they make you feel valued.

We are always here to help, and we look forward to seeing you again in the future.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Everyone we spoke with were so helpful…

Everyone we spoke with were so helpful and friendly, it was a big day for my partner and I. The team put us at ease and didn't push us one way or another, I felt we were left to make our own choice and I know we made the right one.

13. juni 2026
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Svar fra Brufords Jewellers

Hi Mark,

Thank you for leaving us this review following your recent visit to Brufords.

I am delighted to hear that our team were helpful and friendly, and that you didn't feel pushed into making a decision.

We look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

I will always recommend Brufords.

I will always recommend Brufords.
Their customer service is simply brilliant!
Thank you so much, and especially to Harry..

14. juni 2026
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Svar fra Brufords Jewellers

Hi Antonio,

Thank you for leaving us this 5-star review following your recent experience with us at Brufords.

I am delighted that you found our customer service to be simply brilliant, and I will make sure to pass on your thanks to Harry.

We look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Life time moment…

From the moment I walked into the store, I felt genuinely welcomed. The atmosphere immediately put me at ease and made me feel relaxed and excited for what was a very special Rolex experience.

Aldo treated my wife and I exceptionally well. He went above and beyond to make every part of the experience feel personal and memorable. This was a dream purchase for me, and I could tell that Aldo understood just how much this moment meant. His professionalism, warmth, and attention to detail made the day even more special.

I will never forget this experience. I would also like to recognise the wider store team, who were equally wonderful. As we left the store, we were greeted with big smiles and heartfelt congratulations, which was a lovely touch and made the occasion feel even more meaningful.

Thank you to Aldo and the entire Brufords team for making a lifelong memory even more unforgettable..

14. juni 2026
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Svar fra Brufords Jewellers

Hi Darren,

Thank you for taking the time to leave us this wonderful review following your recent visit at Brufords.

I am delighted to hear that we made your day even more special, and that Aldo and our team made a lifelong memory even more unforgettable.

We look forward to seeing you again in the future.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

A polite and professional service in an…

A polite and professional service in an excellent environment.

8. juni 2026
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Svar fra Brufords Jewellers

Hi David,

Thank you for leaving us this 5-star review following your recent experience at Brufords.

I am delighted to hear that we provided a polite and professional service in an excellent environment, and we look forward to welcoming you back again soon.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Fabulous shop!

I’ve always had outstanding service at Brufords. The staff are always helpful and approachable with incredible knowledge. Nothing is too much trouble for them, their advice is thoughtful and insightful..

7. juni 2026
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Svar fra Brufords Jewellers

Hi Glynis,

Thank you for leaving us this 5-star review following your recent visit.

At Brufords, we aim to provide high levels of service to all of our customers, so I am delighted to hear we achieved this during your time with us.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Aldo and the team at Brufords Rolex…

Aldo and the team at Brufords Rolex were excellent and really helped my wife in her selection of a watch for her birthday. The atmosphere is relaxed and the Rolex boutique experience is first rate. Would definetly recommend a visit to see the latest stock (yes they do actually have watches for sale!) and discuss your requirements..

6. juni 2026
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Svar fra Brufords Jewellers

Hi Paul,

Thank you for taking the time to leave us this 5-star review following your recent visit to Brufords to make a purchase for your wife.

We wish her a very happy birthday, and we look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

The level of customer service and care…

The level of customer service and care I received was exemplary. The staff were clearly dedicated to doing a very good job to help and were also proud of the Company. I visited twice - initially to discuss a possible purchase and then two days later to buy. At no stage did I feel any pressure. In fact the reverse was the case. I called back in two days later and bought the product I had been thinking about. Delighted with my purchase! Thank you Hazele & Frazer.

4. juni 2026
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Svar fra Brufords Jewellers

Hi Alex,

Thank you for taking the time to leave us this 5-star review following your recent shopping experience at Brufords.

I am delighted to hear that Hazele and Frazer provided the high levels of customer service you'd expect from us, and we look forward to seeing you again in the future.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Great local firm

Great local firm

31. mai 2026
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Svar fra Brufords Jewellers

Hi Anthony,

Thank you for leaving us a 5-star review following your recent experience at Brufords.

We were delighted to assist you, and look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

My first Rolex experience

Today was such a beautiful sunny day, and honestly one of the happiest shopping experiences I’ve ever had.

When I first walked into Brufords Jeweller, a very polite gentleman kindly guided me to the counter to meet Mitchell, whom I had booked an appointment with. From the very beginning, everyone made me feel incredibly welcomed and relaxed.

Mitchell was absolutely wonderful — very professional, knowledgeable, patient, and genuinely funny (he talks a little fast sometimes 😄). Today, he offered me a Rolex model that I had loved and hoped for over a very long time, and I still can’t quite believe it happened.

I originally visited Brufords Jewellers casually while travelling in Eastbourne on my own. I stopped by just to ask about Rolex and never expected that one day I would actually receive the email. Getting my very first Rolex here made the experience even more special. It is such a timeless and iconic model — one that is also very loved on social media — and I truly feel grateful to both Brufords and Mitchell.

Mitchell was incredibly helpful and generous with his time. He patiently explained watch terminology and shared professional knowledge with me in such an approachable way. He also recommended several elegant and classic models for my parents, and I sincerely hope we can welcome those pieces in the future as well.

What I appreciated most was how comfortable and equal the whole experience felt. Mitchell never pressured me at all — he would always smile and say “no pressure” 😄. Speaking with him honestly felt more like chatting with a very knowledgeable friend than with a salesperson.

This was my very first Rolex purchase, Mitchell and Brufords made it unforgettable. Mitchell is truly the kind of person who makes you want to come back to Eastbourne with a gift just to visit him again.😇

Thank you again to Mitchell and everyone at Bruford. Wishing you all the very best, and I’m already looking forward to my next visit!

24. mai 2026
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Svar fra Brufords Jewellers

Hi Stassie,

Thank you so much for taking the time to leave us this wonderful review following your recent shopping experience at Brufords.

We always aim to provide our clients with a 5-star service, so I am delighted to hear that Mitchell, with his friendly personality and passion for Rolex watches, achieved this during your visit.

I will be sure to pass your kind words on to him directly, and we look forward to seeing you again at your next visit.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Great advice

As always the team at Brufords dealt with my purchase in a highly professional manner and gave knowledgeable and sound advice.

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Brufords Jewellers

Hi David,

Thank you for taking the time to leave us this 5-star review following your recent shopping experience at Brufords.

We look forward to seeing you again soon.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Staff are always polite and friendly

Staff are always polite and friendly. Really knowledgeable about all the products you sell. Having bought a watch from you before I would happily go back again..

16. mai 2026
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Svar fra Brufords Jewellers

Hi Robin,

Thank you for leaving us this 5-star review following your recent experience at Brufords.

We were delighted to assist you and look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Great products

Great products, excellent quality great delivery service

19. mai 2026
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Svar fra Brufords Jewellers

Hi Miss Lilly,

Thank you for leaving us this 5-star review following your recent shopping experience with Brufords.

We look forward to assisting you again in the future.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

amazing staff

The store is very clean, all the staff are very experienced and looked after my needs completely.

2. mai 2026
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Svar fra Brufords Jewellers

Hi Lou,

Thank you for leaving us a 5-star review following your recent visit to Brufords.

I am thrilled to hear that you found our team to be very experienced, and that they look after your needs completely.

We look forward to seeing you again in the future.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Excellent service throughout

Excellent service throughout. Great value.

6. mai 2026
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Svar fra Brufords Jewellers

Hi Antony,

Thank you for leaving us this 5-star review following your recent visit to Brufords.

We were delighted to assist you, and we look forward to seeing you again.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Friendly efficient service a top class jewellers.

4. mai 2026
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Svar fra Brufords Jewellers

Hi Richard,

Thank you for leaving us this 5-star review following your recent visit to Brufords.

I am delighted to hear that we provided an excellent service during your time with us, and if we can help with anything in the future, please get in touch.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

A Wonderful Shop

Engaging and extremely helpful staff.

15. april 2026
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Svar fra Brufords Jewellers

Hi Mary,

Thank you for leaving us this 5-star review following your recent visit to Brufords.

I am thrilled to hear that you found our team to be engaging and extremely helpful, and we look forward to seeing you again soon.

Kind regards,

Caitlin

Vurdert til 5 av 5 stjerner

Outstanding customer service

Outstanding customer service, amazing energy and super kind.

28. april 2026
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Svar fra Brufords Jewellers

Hi Canio,

Thank you for leaving us this 5-star review.

I am delighted to hear that we provided an outstanding customer service, and please do not hesitate to get in touch if there is anything we can help with in the future.

Kind regards,

Caitlin

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