WatchPlaza Anmeldelser 

Svar fra WatchPlaza

9. juli 2026

Hello,
We are sorry to hear about the trouble with your order.
According to the tracking information, the shipping company was unable to deliver the parcel due to an incorrect delivery address. As a result, the shipment was returned. We have since processed your refund in full, so the amount should be back with you shortly if it has not arrived already.

Kind regards,
WatchPlaza

Svar fra WatchPlaza

4. juni 2026

Hola:Lamentamos su experiencia. Su pedido se envió el 4 de mayo y Correos intentó entregarlo la semana siguiente. Le hemos enviado por correo electrónico la información de seguimiento para que pueda consultar el estado y, si procede, recoger el paquete o coordinar una nueva entrega con Correos.Quedamos a su disposición para cualquier consulta.Un cordial saludo,

Svar fra WatchPlaza

11. apr. 2026

Thank you for your feedback, and we're glad to hear that the service and delivery met your expectations.

We're sorry to hear that the part did not fit your watch. However, we would like to clarify that Seiko parts should not be selected based on the serial number, as this number only indicates production details. Compatibility must always be determined using the model number or case number.

We carefully check all our listings based on these specifications, and each original Seiko part we offer is 100% compatible with the listed model and case numbers.

That said, we're happy to assist you further. Please contact us directly so we can review your watch details and help you find the correct part or discuss possible options.

– Team WatchPlaza

Svar fra WatchPlaza

11. apr. 2026

Thank you for your review and for your understanding regarding the customs issue. We appreciate you noting that this was outside of our control.

We’re sorry to hear that you experienced a lack of communication. It’s possible that your messages were missed or not received due to high volumes or technical issues, which we sincerely apologize for.

We can confirm that once the parcel was returned to us, a refund was processed automatically, as per our procedure in such cases.

If you still need assistance or would like to reorder, please feel free to contact us again-we’re here to help and will make sure to follow up properly.

– Team WatchPlaza

Svar fra WatchPlaza

3. apr. 2026

We’re sorry to read your review, but we are unable to find any order or communication based on the information provided.

We have not received any emails matching this issue, and without a name, order number, or email address, we are unfortunately unable to trace your case in our system.

We kindly ask you to contact us directly via email and provide your order number or the email address used for the purchase, so we can investigate this immediately and assist you properly.