Warhammer Anmeldelser 457

Bad customer service, unless it is in their favour. Had a kit come with missing parts. Unfortunately i bought it from a third party retailer. GW politely told me they did not care. Million pound company does not own their own manufacturing errors. Funnily enough a few months back they did a mistake in my favour through their website. I went out of my way to make sure they received what they were due. That lesson is well learned and surely will not be extending any goodwill towards them ever again.

Nothing to say it's perfect

Excellent service and delivery, supportive staff and committed to ensuring safe/fast delivery.

Never had any significant issues and any issues I've had were resolved immediately with support from their team. Always happy to use!

Great service. Helped me order some Horus heresy’s models for my death guard. Very thankful for the help

Product is routinely removed from the shopping cart after it is selected. This causes the payment to authorize and then the order is cancelled. Your payment method doesn't clear the authorization for days and you don't get the product you ordered.

Bought from the bormomoth store great support and help getting all the paints and needed.manger extremly nice always enjoy my time spent there

Relliy goodt service

Very nice manager seems like store in good hands .

Staff are extremely friendly and understanding. Store was well layed out and clean. Would come again.

Always 5 star with Warhammer. Been an avid builder, painter and player for 20 years. Fantastic customer service and community.

On my first order my starter minis arrived a lot earlier than I expected which was very exiting for me now am not expecting it to be fast but cant wait to paint this badass monster sorry for any bad language am just so excited to expand my small tyranids swarm with some strong boys.

I had an issue with a recent order, and they responded promptly to fully resolve. Everyone was polite and very helpful.

La verdad prometen lo que es en la pagina tuve un inconveniente con el pago debido a mi banco e hice la solicitud de atención al cliente y respondieron antes de los 3 días hábiles para la respuesta, super amable y clara la respuesta.

10/10 would all of my money again, I wish I was kidding

Sehr gut! Tolles Hoby und viel Sammelbedarf!

I usually order my books from Warhammer.com, and sometimes I’ll buy boxed sets or miniatures. I understand some people have had bad experiences or minor inconveniences, I luckily never have. Books and models come on time, usually quicker than the 10-12 days it says to expect. The packaging is safe, and in the 7 years of me being in the hobby, I’ve only had 1 issue where a boxed set had the head missing of a model. I reached out to customer service and they quickly sent me a replacement free of charge and once again, it arrived quickly. Thank you, I hope everyone reading this also has good experiences. Take care, much love from the US.

I hate this webstore. Everybody hates this webstore. Anybody saying anything nice since this stupid page got revamped is a bot. None of my data caches, the back button after filtering a search removes all your search criteria. Trying to select store pickup just magically doesn't work most of the time. It's god awful ugly on PC especially. Who designed this? Get a refund

The Warhammer web store is easy to access, use, and search on, making it easy for both experienced hobbyists and those new to wargaming to find what they need to start. Made to Order is also a great way for older hobbyists to get back in by painting minis they may have painted years ago.

I've only encountered one problem, and that is that a lot of miniatures that I'd really like to get are only available online rather than in store. This really sucks, as I find it as a way to try to get more money out of the consumer, and I hope that this becomes less and less common over time. (some examples are the Harbinger of Decay, the Horus Heresy Legion upgrades, and some of the Land Raider variants)

Kit was missing a piece, games workshop just washed their hands of it, extremely poor customer service.
Makes me rethink buying their products in future

Pretty good company