Excellent customer service. I had a few issues over a very long period as a customer. Every single time the response was swift and instantly very helpful. The problem was usually solved upon the first... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website is strange to navigate if you've never ordered before; that being said, checkout is painless, and you're given several options for shipping or bundling orders. The major problem I have i... Vis mer
I had to jump through so many hoops to put down an order because I could not make it to checkout on my regular account. I eventually managed to make the order, but I had to do so on a guest account... Vis mer
Selskapet har svart
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Kontaktopplysninger
Storbritannia
- uk.custserv@gwplc.com
- warhammer.com
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
Capcha on mobile is atrocious
Pretty horrible experience using the website. Tried initially using mobile to place an order, but Capcha would repeatedly get in the way, sometimes repeating within 5 seconds of completing a previous Capcha - so incredible annoying and unintuitive. Payment wouldn't even go through on mobile, so I had to switch to a desktop.

Svar fra Warhammer
I have never had a bad experience with…
I have never had a bad experience with this company in decades of buying from them. Great products. Great staff.
Good Work as Always
I’ve had an account with Games Workshop, now Warhammer for years now. I’ve never had a lost package. I’ve always received my package on time or ahead of schedule which is wonderful. The website flows easily even after the restructuring of the website from Games Workshop.
I had a small problem with my preorder…
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my situation as her own, where she made me feel listened and taken care of. My problem was solved and bot only that I've received more than I was expecting, thanks to people like her it's always a pleasure to purchase with trust and excitement for our new war dollies.
Thank you very much for everything GW and Hannah, good job, keep it going , you're doing great.
Super gentile e precisi
Newbie WARHAMMER40K FAN
As someone whos new to warhammer 40k I love how in depth the lore is and how amazing the community is. I've rated warhammer 40k site a 4 star due to few reasons but the main ones are. For new people who are joining the ranks of space marines I found it hard learning about what things I needed to learn about such as the models, books, lore, the games and such. I wish there was a dedicated page within the warhammer 40k web page that helped support new space marines into their ranks. Besides that the website is amazing i've already bought multiple space marines models as well as some books. I'm not very good on computers so it's completely possible that i've mistaken things if so I'd love it if someone could help a newbie if not hope the developers can eventually make it where there is a page dedicated to new people. If you read this far thank you so much hope this helps if it doesn't then have a blessed day and may the emperor show you the way...
Buono
Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro.
Purtroppo si affidano a compagnie di spedizione tipo evri che per quale motivo lavorino, non si sà... per il resto sempre tutto ok anche quando si tratta di resi o parti mancanti o difettose del prodotto (una volta in 20 anni).
Warhammer quest ,darkwarter not play…
Warhammer quest ,darkwarter not play testet. Dont buy
super qualité
super qualité et super SAV
je recommande de faire une démo de peinture ou de jeu en magasin
They emailed me when the product was…
They emailed me when the product was back in stock, it wasn't immediately bought out by re-sellers and it was easy to purchase and came with free shipping.
Has wide selection and i might be new…
Has wide selection and i might be new but im pretty sure getting this stuff anywhere else is some sort of heretic behavior, also explains alot about getting started through the website and i like that
I was unable to create an account due…
I was unable to create an account due to website problems

Svar fra Warhammer
Went fine
Went fine. I got my pre order. Things were in stock. It was good.
I've had a terrible experience with…
I've had a terrible experience with this website. I bought Warhammer Plus specifically to get the free minis, and for every year besides just now, I haven't been able to actually order and get them. It's been so frustrating and genuinely a waste of time in my opinion. I am glad I got it this time, but I hate that I couldn't get ANY of the value I feel I should have for the subscription for 3+ years. Please make this more intuitive.

Svar fra Warhammer
Problem with completing check out
Ongoing problem for me ... log in , add items to cart then pop up appears saying problem occurred try different things to clear ie. remove and re-add but nothing helps.

Svar fra Warhammer
Love this. So will you.
Good afternoon.
I really enjoyed the website and ease of search to find the products I want.
The products I've made thus far are great and any issues I've had have been managed by the Warhammer team really well and professionally.
My only concern is the extended period some items have been unavailable.
Potentially being able to have suggested paints once I select a product so I could add to cart.
Additionally, I would ask you to consider taking AMEX as a payment type. I would buy a lot more product if this were the case.
Will buy again online and in store.
Keep up the amazing.
A wonderful company that produces…
A wonderful company that produces wonderful miniatures that I have been collecting for over 20 years!
NOT THE BEST SITE TO NAVIGATE
nOT THE BEST SITE TO NAVIGATE , BUT ONCE USED TO IT THE EXPERIENCE IS OK . sECOND PARTY DEALERS ARE 20% CHEAPER ??? HOW THE HELL IS THAT ??? SO I USE OTHER SITES FOR MY MODELS PAINTS USUALLY
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







