Vooglam.uk Anmeldelser 

512
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

This company is NOT a UK company and the customer service is dire. Go to a shop/store IN the UK so that your STATUTORY rights are not affected of anything goes wrong. There is no customer service an... Vis mer

Vurdert til 5 av 5 stjerner

Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... Vis mer

Vurdert til 5 av 5 stjerner

I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... Vis mer

Vurdert til 2 av 5 stjerner

Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Brillegrossist

Skrevet av virksomheten

Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

512 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(512)

8 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

NEVER AGAIN VOOGLAM

NEVER AGAIN VOOGLAM. Refusing to give me my refund

They got my prescription wrong even though the correct information was given. Once I received them I contacted them the same day to explain the issue and requested a refund as it’s within the time frame as stated in their refund and returns policy. VOOGLAM has done everything, but offer me my refund. No I do not want £10 back as I need to get another pair. This refund process has now been going on for 2 weeks and still cannot get a return address, but was told to pay an extra 70% to get the correct lens.. I will be I touch with Trading Standards regarding this.. Very disappointed. Will not be shopping with them again. Will stick to FIRMOO.

4. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vooglam.uk

Svar fra Vooglam.uk

We're truly sorry for the inconvenience caused by the incorrect prescription. We understand your frustration with the refund process & assure you it's being expedited. We don't want you to pay extra. Your satisfaction is our priority, and we hope to regain your trust.

Vurdert til 1 av 5 stjerner

Terrible product and support

No customer support. The glasses looked nothing like they did on the website. They are also very uncomfortable and the vision is distorted. I’ve contacted customer services several times and they refuse to provide returns information to enable me to return the products. Vooglam more like pooglam.

6. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vooglam.uk

Svar fra Vooglam.uk

Hi, so sorry to hear that you are not satisfied with the glasses you received. Could you please offer us your email address or the order number so that we could check it for you? Would you mind contacting our customer service department to get some help? You could go to our website and hit "Contact us" on the homepage, then we will check it and get back to you as soon as possible. Thank you so much. Take care.

Vurdert til 5 av 5 stjerner

Absolutely quality glasses

Absolutely quality glasses, very well made and fit perfectly. Fantastic quality for the price. Very comfortable too! Glasses always tend to make the back of my right ear hurt with pressure but these don't seem to bother me

5. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

It turned out to be pretty expensive…

It turned out to be pretty expensive and my glasses were broken so had to pay extra £15 to get them faster as the last pair has taken 21 working days! The pairs i got are great although one pair is not tight on my face. I have to send a pair back and i don't know how much they will cost to post on top of what i have i have already paid. Also the advertising is relentless on my algorithm now. It's on everything i go to now....they were supposed to be a quick cheap option...but they weren't

1. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great prices on Vooglam

Great prices on Vooglam, reasonable shipping speed and product is good ….. just make sure you’re happy with the shape and size … it’s important to whether you’ll wear your specs. Fabulous range.

29. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have bought a number of pairs of…

I have bought a number of pairs of glasses from Vooglam. I wear contact lenses but often enhance the look with a pair of non-prescription glasses. Excellent affordable quality frames and loads of choice and always prompt delivery. What’s not to like?

22. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So pleased with my glasses!

So pleased with my glasses!
Was quoted £288 at specsavers and paid £88 for much nicer and trendier ones. The lenses are very good and sharp. Will definitely be ordering again.

23. februar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv