Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance... Vis mer

Vurdert til 5 av 5 stjerner

I had a problem with the first pair - the vision wasn't correct. The customer service team were fantastic and sent me a second pair immediately. They are perfect - i get so many compliments! Thank y... Vis mer

Vurdert til 5 av 5 stjerner

I was paying close to £300 for my glasses from named opticians. I finally bit the bullet and decided to order online. My prescription is quite strong and I have astigmatism so was a bit wary BUT I cou... Vis mer

Vurdert til 5 av 5 stjerner

Glasses are exactly as pictured, if not better because they were actually sparkly ✨ and not just flat leopard print! Prescription was spot on too! I’m going to order another pair and 2 sunglasses too.... Vis mer

Informasjon om virksomheten

  1. Brillegrossist
  2. Solbrillebutikk

Skrevet av virksomheten

Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 58 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Glasses never showed up

Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance company they use were great and I got my money back quickly from them, but you shouldn't have to use them.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

I had a problem with the first pair - the vision wasn't correct. The customer service team were fantastic and sent me a second pair immediately. They are perfect - i get so many compliments! Thank you so much - i am recommending you to everyone!

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unable to see

Unfortunately, despite uploading prescription from usual opticians, I can't see anything through the glasses sent to me. Which is a shame as they cost over £100.

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til ZEELOOL UK

Svar fra ZEELOOL UK

We sincerely apologize that you are unable to see clearly with your new glasses. We understand how disappointing and frustrating this is, especially at this cost.
We have sent you an email to verify the details further. Please check your inbox (and spam folder if needed).

Vurdert til 1 av 5 stjerner

Can't use the glasses...

Can't use the glasses as the lenses make things warped even though they are supposedly my prescription
Ive worn glasses for over 30 years and these are no good

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til ZEELOOL UK

Svar fra ZEELOOL UK

We're sorry to hear that the glasses you bought from our website aren't working properly. After checking, we found that our customer service replied to your email. We need your help to figure out the cause so we can provide you with the correct information. Don't worry, we will provide you with a solution as soon as possible after receiving your reply. We will take responsibility for your order.

Vurdert til 5 av 5 stjerner

The glasses are lovely quality.

The glasses arrived really well packaged. The quality is lovely, got my prescription just right. Beautiful glasses , will definitely use again.
Only negative they took a while to arrive. About 3 weeks but worth the wait.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sunglasses are great!

Absolutely love my new prescription sunglasses. This is my 2nd order & I'm pretty sure there will be more. So easy to order now that my prescription is saved in my account. Quick delivery.

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am over the moon with my glasses

I am over the moon with my glasses. They are stylish and good quality. They arrived quicker than I expected and I was kept informed as to when they would arrive.

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Phenomenal

The process to order right up to delivery was fast and user friendly. I am so pleased with my orders. They look great the quality is fantastic and more importantly I can see clearly 😄 thank you so much I love the little case too I defo will be returning and recommending. Thank you 🤩

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The frame glasses came exactly as the…

The frame glasses came exactly as the photo.I doubt it before that the prescription will be accurate BUT I was wrong, the prescription is perfect. The glasses came well packed in a nice hard little box covered into another light but sturdy package. Inside I received them into a little bag that I will use plus the glasses cover thing that looks expensive and high quality (I received for free). Prescription good, glasses exactly like presented and good material, packaging good and delivered in a week (Uk) when Specsavers from town spent 2 weeks and asked me to come pick them up with am hour wait time. Highly recommend this website. I got the UV light added on them and it is perfect plus really not expensive i only paid £35.

12. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

If you’re thinking of buying here DO IT!

I was paying close to £300 for my glasses from named opticians. I finally bit the bullet and decided to order online. My prescription is quite strong and I have astigmatism so was a bit wary BUT I could not love my glasses more! They’re thinned better than any previous glasses I’ve owned, they’ve got a coating for driving on them and I also ordered a pair or sunglasses which are just as amazing! I will never buy from a named opticians again!

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to order

Easy to order. Easy to arrange pick up, delivery was great stress free, glasses are lovely, very happy.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Glasses are rubbish they are not…

Glasses are rubbish they are not prescription supplied cannot see at all out of lower part of the lens supposed to be varifocals I have emailed for a refund but have had no response

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til ZEELOOL UK

Svar fra ZEELOOL UK

We are very sorry that this happened to you. We will definitely take responsibility for your order, so please don't worry. We confirmed that you sent us an email, and our customer service has replied. We have also received your latest reply, and we will resolve your issue as soon as possible.

Vurdert til 1 av 5 stjerner

Glasses prescription not correct unable…

Glasses prescription not correct unable to wear i gave my prescription
Arrived timely etc .but I cant use

4. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til ZEELOOL UK

Svar fra ZEELOOL UK

We're glad you received your glasses. We're sorry you encountered a prescription problem. We are committed to providing our customers with high-quality, affordable, and accurate eyeglasses. Please don't worry, we will definitely help you resolve this issue. However, we cannot accurately locate your order or email address using the information you provided. Could you please contact us through this linkhttps://uk.zeelool.com/contact-zeelool? Once we receive the necessary information, we will resolve the problem for you immediately.

Vurdert til 1 av 5 stjerner

Prescription not added

The frame is fine, but they did not add my prescription which i uploaded onto the system before purchasing.

1. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til ZEELOOL UK

Svar fra ZEELOOL UK

We apologize for the issue, but please don't worry. We will take responsibility for your order and provide appropriate solutions. However, we are unable to locate your email address or order information. You can contact us through this link https://uk.zeelool.com/contact-zeelool and provide the relevant information. Once we find your order, we will resolve the issue for you immediately.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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