What a fantastic company to deal with and extremely thorough down to the last detail. Lovely staff and an excellent job done and would use if i ever needed work done again. Took longer than expected b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish this company was really helpful at keeping me informed of my cars repairs. Karen in the office was really friendly and helpful in sorting picking up my car and returning it when i... Vis mer
Communication good from start to finish, courtesy car sorted out very quickly so avoided a lot of stress. ,everyone i came in to contact with was friendly and helpful,excellent job done on car and st... Vis mer
The repair quality and timing was good. I got my car nearly in a week. The communication needs to be improved especially if they want to deliver your repair car. They informed me in morning they are... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Vizion is the UK's largest repair network. Founded in 2009, it has been at the forefront of driving positive change across the industry. So, whatever the requirement, the Vizion Network of repairers are able to offer reliable award winning repair solutions and the highest levels of service which has made Vizion Repair Centres synonymous with excellence.
Kontaktopplysninger
The Deep Business Centre, HU1 4BG, Hull, Storbritannia
- 01482 428200
- hello@vizionnetwork.co.uk
- vizionnetwork.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great team the service was excellent…
Great team the service was excellent from start to finish they clearly take pride in their work.
Body work was spot on wouldent tell there was ever any damage they went above and beyond car came back cleaner and better looking than ever I know I should hang my head in shame but something so small made a big difference it's great to see it like that.
The lady and gent that come to collect the car were brillient informative and polite they made time for conversation I'm not the best at communicating but It made a big difference it made it a more personal experience so thank you for the excellent customer service.
Lady on the phone was polite and patient again another excellent example of great customer service.
Thank you to all of you for your hard work it does make a big difference you can see the effort and pride from start to finish.
Very helpfull in all aspects from…
Very helpfull in all aspects from begining to handing back my car staff very helpfull quality of work brillanr
Good professional service
Everything was done quickly and efficiently.
All very good
All very good. Repair work was excellent no problems at all. Friendly and efficient service.
Fantastic service
Fantastic service from Barnes Coachman Body Shop. The quality of work from the shop was amazing, and communication was excellent from start to finish, including the collection and delivery of my vehicle. The team were professional, efficient, and kept me updated throughout. Highly recommended.
GREAT SERVICE
Great service, always giving advice on my repair and going that extra mile to make sure I was happy with everything. A stressful situation made easy by a great professional team , can't thank them enough .
5 stars doesn't feel enough for them , keep the good work up...THANK YOU
Friendly staff were extremely helpful…
Friendly staff were extremely helpful and supportive and kept me informed on progress of the repair.
In fact, the repair was finished earlier than forecast.
Car scrape
From the time I reported my accident to the time taken to appoint a repairer, have the car assessed, have a date for repair to the customer service I have received, I am totally satisfied with it all.
A smooth professional service
A smooth professional service, it was good to have a choice of approved garages! Good communication and speedy work.
LACK OF ASSISTANCE WITH APPROVED GARAGE (Abbey Coach Works - not on Trustpilot)
LACK OF ASSISTANCE WITH APPROVED GARAGE
Through AVIVA insurance I was directed to Vizion Network (no choice). In turn I was made to deal with Abbey Coach Works Wembley.
NO paperwork provided continuously.
Shoddy sub standard work on 'repair'
Complaint incorrectly dealt with
Then a second complaint with further damage by Abbey Coach works. Rectifying damage without my authority or an independent assessor checking. Then agreeing to an assessor coming. Really distressing.
Being threatened by Abbey Coach works staff. attempting to make to sign paperwork to accept car without inspection.
So many issues including Abbey Coach works claiming for parts that were never replaced (fraud).
Hope full Dee (Team Leader at Vizion) can turn things around in which case I shall update here.
Car in for repair with Alton Cars
Car in for repair with Alton Cars a repair centre used through Vizion Network LTD, repair took a little longer than initially thought but worth the wait. Repair is faultless and car was valeted prior to pick up so looked immaculate, Lauren and Rachel at Alton Cars provided regular updates. Overall great experience
Brilliant service
Brilliant customer service, kept well informed all the way through, considered timings with my work and returning and picking up courtesy car, professional all the way through the procedure, very impressed With all repairs carried out, would
Definitely recommend and trust
Couldn’t recommend this company enough
Couldn’t recommend this company enough. I was kept informed from start to finish. They also did a fantastic job with the body work of my car . Very impressed
A Stress Free Repair
From start to finish, what could have been a stressful experience, was remarkably stress free.
Vizion initially made contact on the day I reported the incident to my insurers. I was given a choice of garages to use and an appointment was made for an inspection and estimate. The service was excellent. Great communication and friendly staff. The quality of the repair is first class! I really can't fault anything about the process.
Repair process handled promptly and…
Repair process handled promptly and very efficiently.
Overall a good experience
I was updated at every stage of my car repair, the hire car was satisfactory for my needs and overall a good experience
First class
Contact was made immediately and car was picked up the same day as I reported it which was very impressive, plus it was good to speak to a real friendly person.
I’m really pleased with the quality of work too, in fact I can’t fault the whole experience
Stress free process
The repair to my damaged vehicle and insurance claim was faultless. I received a curtesy car almost immediately, the hire car company ensured a received and returned the car without stress. The repair company were very professional, helpful and friendly. Great job by all.
Great service
When my car insurance recommended Steer to carry out repairs after my recent accident, I was honestly quite worried as I had never had to make a claim before. But from start to finish, the service I received from Steer Group was amazing.
They kept me updated every step of the way, with regular updates every Wednesday and Friday, which really helped put my mind at ease throughout the whole process.
When I collected my car, I was so impressed. Not only were the repairs done to a really high standard, but they had also gone the extra mile and cleaned both the inside and outside of the car. It looked brand new, which I definitely was not expecting.
Thanks so much to everyone at Steer for such a great service. I would definitely recommend them to anyone.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








