two star for presale support. Once you are in, they delay the support. My site was migrated from another provider. The speed went down to super slow and I was losing customers every day. Logged in su... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was speaking to Kaitlyn Sinclair from sales solutions and had to mention she was amazing the person who leaves a lasting impression. You guys definitely need to retain her or promote her or at least... Vis mer
I thought i would just be able to start a webpage and get going,-much harder than i wanted. Situation changed when started using VIP support was fantastic, and things just unfolded. Recommend to an... Vis mer
I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal... Vis mer
Informasjon om virksomheten
- Webhotell
- også i
- DNS-leverandør
Skrevet av virksomheten
VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.
Kontaktopplysninger
105/66 Victor Crescent, 3805, Narre Warren, Australia
- +61 3 9013 8464
- sales@ventraip.com.au
- ventraip.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service and quick…
Great customer service and quick attending to all your needs
Professional & Friendly
Everyone at VentraIP is always very helpful, friendly, professional and kind to me whenever I have issues. I'd definitely recommend them to any business. I've been using them for 10 years now and plan on staying put :o)
Easy going
Easy going. firiendly. solution oriented. Professional
Thomas nailed it and sorted out the…
Thomas nailed it and sorted out the redirect quickly and efficiently. Quick problem-solving, and thanks again, Thomas 👍🏻
Quick and easy
George answered the phone quickly so I wasn't on hold for very long. He was knowledgable and easy to talk to. He explained what was going on for me and helped me to solve the problem quickly and easily.
He also answered a couple of other questions that I had as well and cleared that up for me as well.
He knew what I was talking about
He knew what I was talking about. The matter was resolved in less than 5 min.
VIP customer support is always awesome…
VIP customer support is always awesome and is the main reason I continue to use VIP as my ISP.
Accounts Team - Great Support
The rep i spoke to walked me through the reson for the invoice, and advised it was fixable. Offered a lovely discount and payment went through correctly this time. thanks.
Helpful
Helpful
Bradley was very helpful in clearing up my enquiry.
Thanks Bradley :)
My issue was dealt with quickly and…
My issue was dealt with quickly and securely
Its always great to deal with local Aussie's
Its always great to deal with local Aussie people, and ones that know their stuff.
Always keeps me informed on what's…
Always keeps me informed on what's happening, love the interface and that it is Australian.
Brad was friendly and helpful again…
Brad was friendly and helpful again (spoke to him yesterday) and I think that, with his help, I have finally sorted out my problems
amazing person and very helpful
Because he's very helpful and very…
Because he's very helpful and very professional 👏 👌
Fantastic Service
Great to deal with. They helped me step by step set up my email etc, Fantastic service
Prompt, efficient, helpful and personal support
I appreciate being able to speak with an actual person with an enquiry. The staff are always incredibly helpful and respectful and have always sorted out any issues promptly. My enquiry and request were sorted out within a few minutes.
Helpful and professional
Helpful, professional, polite, and friendly, as usual.
Treating existing customers with great care
Was great that we were advised of a current promotion on renewal and immediately upgraded our invoice with the best price. thank you
Jay Jay
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








