two star for presale support. Once you are in, they delay the support. My site was migrated from another provider. The speed went down to super slow and I was losing customers every day. Logged in su... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was speaking to Kaitlyn Sinclair from sales solutions and had to mention she was amazing the person who leaves a lasting impression. You guys definitely need to retain her or promote her or at least... Vis mer
I thought i would just be able to start a webpage and get going,-much harder than i wanted. Situation changed when started using VIP support was fantastic, and things just unfolded. Recommend to an... Vis mer
I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal... Vis mer
Informasjon om virksomheten
- Webhotell
- også i
- DNS-leverandør
Skrevet av virksomheten
VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.
Kontaktopplysninger
105/66 Victor Crescent, 3805, Narre Warren, Australia
- +61 3 9013 8464
- sales@ventraip.com.au
- ventraip.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Zack was very helpful and knowledgeable.
Appreciate support team's assistance to…
Appreciate support team's assistance to get me started.
Good work Zack…
Zack provided me with very simple details of what I need to do in order to address my issue. He was very friendly and efficient and used clear plain English (which is what I require when it comes to this sort of thing). Very helpful and would be happy to have him pick up the phone in the future. Good work Zack
Hopeless
Hopeless. Website was always going offline and always had to explain that mailouts to 30k registered addresses are not spam.
Website went down and when it was finally unlocked, I found an unpaid invoice which they used to delete our website and data with. And they keep no backups.

Svar fra VentraIP
George was an absolute lifesaver
George was an absolute lifesaver—exceptionally helpful, kind, and quick to assist with resolving some critical web health issues. His support was outstanding, and I truly can't thank him enough. That said, I also want to extend my sincere gratitude to the entire team and all the technicians who supported me over the past few weeks to get everything running smoothly. Fantastic work, everyone—you’re simply the best!
real customer service
prompt service and easy to deal with.
Quick & Accurate
I wanted to make sure I was backing up my C-Panel correctly and the response was quick, precise and easy to follow
Patience with help-seekers is a VentraIP virtue
Patient, well clarified advice. Quick response time for call in.
I'm still not receiving emails
I'm still not receiving emails. People are saying emails to my address are bouncing. I've spent a week trying to migrate my service to Ventra. I am on hold AGAIN, currently number 5 in line. If i ever get to speak to someone I'm going to attempt to get all emails from my address sent to gmail. I give up!!!

Svar fra VentraIP
Amazing Service, second to none!
Have been with VentraIP for years, with my Australian & International website hostings, domains, emails etc, their service is amazing and second to none, they fix every problem with a quick phone call. I am a customer for life! Thank you
George was just excellent
George was just excellent
He listened closely to what I wanted and was very intuitive as to what I knew and what he could help me with
Possibly one of the best IT phone support person I have come across in 35 years of computers maintenance
Thanks George
Fabulous support without making me feel…
Fabulous support without making me feel 'small' or incompetent. A pleasure to deal with.
These guys are always super responsive…
These guys are always super responsive and helpful. Highly recommend
Good Service
My issue was resolved quickly and professionally.
Fast response and good advice.
Effective and friendly service
Amy was very helpful in addressing my issue and helped me in a very friendly and efficient way.
George has been an absolute SUPERSTAR
George has been an absolute SUPERSTAR. He solved one issue after another without hesitation. No back end forth, no inefficiencies just direct and immediate solutions. Best support I've ever received. Give this man a raise!!!!
Best customer service!
Consistently great customer service and support! I highly recommend their services.
Excellent service very professional and…
Excellent service very professional and completed in one call. Many thanks
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







