two star for presale support. Once you are in, they delay the support. My site was migrated from another provider. The speed went down to super slow and I was losing customers every day. Logged in su... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was speaking to Kaitlyn Sinclair from sales solutions and had to mention she was amazing the person who leaves a lasting impression. You guys definitely need to retain her or promote her or at least... Vis mer
I thought i would just be able to start a webpage and get going,-much harder than i wanted. Situation changed when started using VIP support was fantastic, and things just unfolded. Recommend to an... Vis mer
I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal... Vis mer
Informasjon om virksomheten
- Webhotell
- også i
- DNS-leverandør
Skrevet av virksomheten
VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.
Kontaktopplysninger
105/66 Victor Crescent, 3805, Narre Warren, Australia
- +61 3 9013 8464
- sales@ventraip.com.au
- ventraip.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent All Round!
I have been with VentraIP for about 5 years. Reasonable pricing, often discounts are available, especially in May. They are always friendly to deal with and mostly very short wait times for tech support and the support staff are always helpful and friendly. Honestly, on the rare occasion something is not quite right or I am just wanting advice, even if it is not directly related to VentraIP, the staff will always provide advice or solution or tell you where you may find help.
I never dread or fear calling them as I know they will always take my concerns seriously and offer solutions where available.
The web interface is very clear and easy to use. Pretty much anything you need or want to do can be done from the webpage.
I 100% recommend VentraIP to any one in Australia that wants stable webhosting and domain registration at reasonable prices and backed up with excellent technical support.
My problem was resolved immediately…
My problem was resolved immediately over the phone. Professional and prompt service
Fantastic support, great company
As usual, great 24/7 support, being able to call up late at night and getting to speak to a real person with a quick solution.
Help with setting up a new email mailer
In setting up a new email mailer server/service I needed help in finding my way through the set up etc & by using the chat line & an e-ticket - SUCCESS!! & once again I have found all VentraIP staff helpful & great to deal with
Amazing Australian Technical Support!!!
Rang (on a Saturday) to have Ethan (in Australia) walk me through the entire technical support process. He was very knowledgable, friendly, helpful and patient! Most importantly getting the results required! This is what all companies should strive for, highly impressed and recommended. Thank you!
Ethan was awesome
Ethan was awesome. He really knew his stuff and was so patient and helpful. I am very happy as he fixed the issue quickly and painlessly.
⭐️⭐️⭐️⭐️⭐️Always 5 Stars
E-lie was very helpful and professional ⭐️⭐️⭐️⭐️⭐️. 🙏 THANK YOU. Phone call VoIP quality was NOT Good. 😢
Exceptional service
Exceptional service. In all of my dealings with VentraIP over many years, they have never failed to support my needs. From accounts to technical support, I can't fault them.
Great customer service
Helpful customer service, able to clearly articulate the process of buying a domain and hosting, plus the pros and cons of other approaches. Great value service as well.
Great having access to real support people!
Very prompt response once I got to speak with someone. Issue was explained and sorted out straight away.
Everything was resolved quite quickly
completely awesome support
Good support
Bit of a long wait on the phone, but once connected with the team they explained all the issues I had and resolved quickly. Happy with the experience
Excellent Service
quick, response , diagnosis and resolution
It was very good to get Adams call and…
It was very good to get Adams call and clarify some issues surrounding support for my server.
Zack was just awesome
Zack was just awesome, very helpful and very polite. The issue was rectified immediately, it was a pleasure being served by him. He really reinstated my faith in VentraIP.
Fantastic Support!
Fantastic Support!
Ethan was incredibly helpful, patient and supportive. Nothing was too much trouble, no matter how many questions I asked. He resolved my issue quickly. I would definitely recommend Ventra IP!
Liam was awesome!
Liam was awesome!
He helped me go through what was giving me errors and what was taking up over half of my allowed size!
Can't rate him highly enough!
Thanks Liam!!! :)
Blown away by the quality and service of VentraIP - flawless.
I continue to be blown away by the knowledge of VentraIP staff and the quality your products. You have an incredibly well managed business! You deserve every star.
Pleasantly presented precise…
Pleasantly presented precise information.
The fact that AMY was able to answer my…
The fact that AMY was able to answer my questions & helped me understand that the Axigen Mailbox will work & be best for me
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








