VentraIP Anmeldelser 

310
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

two star for presale support. Once you are in, they delay the support. My site was migrated from another provider. The speed went down to super slow and I was losing customers every day. Logged in su... Vis mer

Vurdert til 5 av 5 stjerner

I was speaking to Kaitlyn Sinclair from sales solutions and had to mention she was amazing the person who leaves a lasting impression. You guys definitely need to retain her or promote her or at least... Vis mer

Vurdert til 5 av 5 stjerner

I thought i would just be able to start a webpage and get going,-much harder than i wanted. Situation changed when started using VIP support was fantastic, and things just unfolded. Recommend to an... Vis mer

Vurdert til 5 av 5 stjerner

I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal... Vis mer

Informasjon om virksomheten

  1. Webhotell
  2. også i
  3. DNS-leverandør

Skrevet av virksomheten

VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

310 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(310)

47 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Intuitive and so easy!

Intuitive and so easy! I moved all my domains to VentraIP and haven't looked back. Their support is really good and their website processes and ticket system is easy to use. Great deals, and free domains given with purchases too, which is a bonus.

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional reliability and support

I have been a customer of VentraIP for 6 years. Their service reliability and customer support have always been exceptional!

Whenever I have a question or need some help, it is always easy to reach their support team via online chat or eticket Even if you know nothing about domains and hosting, their support guides and support team will explain everything and help you every step of the way.

Whether you are registering & renewing domains, hosting email, or hosting a website - you need to be confident the service you are paying for is reliable and that support will always be available.

Plus VentraIP is 100% Australian owned and operated, so you know your money and your data are staying in Australia!

14. august 2025
Vurdert til 5 av 5 stjerner

Outstanding Service & Proudly Australian

I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal with a team that genuinely cares and goes above and beyond to make sure everything runs smoothly.

I also love that VentraIP is proudly Australian-owned – supporting a local business that delivers world-class service feels great. Their website is a breeze to navigate, making it quick and easy to find exactly what I need without getting lost in endless menus.

If you’re looking for a reliable, user-friendly, and truly customer-focused provider, VentraIP is the way to go!

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We have been with Ventra IP for many…

We have been with Ventra IP for many years. after spending hours on their chat channel with a number of consultants and also my google ads manager spending hours trying to fix our contact form it was finally repaired by our additional user on the platfom. The DNS was pointing in the wrong direction and that we were told the server was exigen which we never heard of. The C Panel was then checked and found that over two months it revealed that clients were trying to contact us for our service but because our DNS was pointing in the wrong direction, we could not get the emails after the contact form was completed. The two months of missed emails cost us thousands of dollars in missed revenue and is the subject of our complaint. The consultants even said that they were unsure of what the problem was which is very disappointing given the money we have spent over the years to be fully covered if anything went wrong with our business emails and web hosting. We request that the company is up to date with fault finding when they occur given the trust given by us and other clients they service

11. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til VentraIP

Svar fra VentraIP

Thank you for sharing your feedback. We’re sorry to hear about your experience and the impact this issue has had on your business. We understand how critical reliable email and website functionality are, and we take matters like this very seriously.

Your review has been passed on to our Head of Customer Service for further investigation.

Vurdert til 5 av 5 stjerner

Gold star service

I have been a customer for 13 years and would not go anywhere else. Prompt service and moderate pricing, plus Australian owned.

29. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

VentraIP

I have been with VentraIP for over 15 years, great service, reliable and trustworthy.

10. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a fantastic experience with…Caelin

I had a fantastic experience with Caelin during the setup of my account. They were incredibly helpful, patient, and knowledgeable—walking me through each step with clear instructions and a friendly attitude. Caelin made the whole process smooth and stress-free. Great customer service like this really makes a difference. Thanks again!

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It's the little things...

I had forgotten to pay my domain name and Tom V helped me to re-apply for my domain and then helped to connect my website content back to the domain name. I'm very happy with the quality of technical service and recommend VentraIP.

18. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Caelin was so helpful and communicative

Caelin was so helpful, thoughtful and a problem solver! She stayed with me online while she worked out my issue. She went above and beyond and made the whole process so clear and communicative.

15. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant help and support from Caelin in tech service

I am blown away by the amazing service I received from Caelin in tech support this morning. I was trying to redirect my domain name to my linktree account and I am not tech savvy. She not only showed me the links where I could see how to do it but offered to set it up for me and did so in record time.
I don't think I have ever had such brilliant and fast service from a company or tech support. She could have just given me the link on how to do it and be done, but she really went the extra mile and saved me so much time. Brilliant!

15. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient service.

Efficient service.

My emails weren't working. I utilised the chat support and had a resolution within 10 minutes. Thanks for the assistance!

15. juni 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv