Very friendly and helpful customer service what more i need . Called mr Ben trying to insurance my van he made sure all sorted and was very helpful explained everything and he made sure I got the rig... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Vis mer
Selskapet har svart
I tried to cancel multiple times was on hold once for around an hour waiting to speak to someone. Cancelled direct debit as had sold the car then was sent threatening emails about recovering lost mo... Vis mer
Selskapet har svart
Already sorted my insurance using this company and found the perfect despite I was getting constant phone calls txts and emails asking me if I’m still looking for insurance. All sorted now apparently... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Kontaktopplysninger
First Floor, 140 Brompton Road, SW31HY, London, Storbritannia
- vancompare.com
4,4
Enestående
6k anmeldelser
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
scary prices but helpful staff The man I spoke to was friendly and helpful prices scary…
The man I spoke to was friendly and helpful. I had to ask him to repeat himself several times but that was not him but the phone line was not good! and my hearing is not the best.
27. mars 2026
Svar fra VanCompare.com
Dear William,
Thank you for your review.
I am pleased to hear that the adviser you spoke with was friendly and helpful. I am sorry, however, to hear that the call quality was not the best and that this made the conversation more difficult at times.
We really appreciate you taking the time to share your feedback, and it is good to know that despite this, our team still provided a positive and helpful experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Dear Liam,
Thank you for your review.
I am delighted to hear that you received friendly and quick service. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
The guy was really helpful
The guy was really helpful
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that the adviser you spoke with was really helpful. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Morgan was excellent from van compare.
Morgan was excellent from van compare.
Polute helpful and very efficent.
Thankyou.
25. mars 2026
Svar fra VanCompare.com
Dear Mark,
Thank you for your lovely review.
I am delighted to hear that Morgan provided such excellent service and that you found them polite, helpful, and very efficient. It is always great to know when one of our team has made such a positive impression.
I will make sure your kind comments are passed on to Morgan.
Yours Sincerely,
Charlie Byrne
VanCompare
Very polite and helpful service
24. mars 2026
Svar fra VanCompare.com
Dear Barry,
Thank you for your review.
I am delighted to hear that you received very polite and helpful service. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Great bunch to deal with
Great bunch to deal with, the lad I had was extremely helpful on everything
23. mars 2026
Svar fra VanCompare.com
Dear Rich,
Thank you for your great review.
I am delighted to hear that you found our team so easy to deal with and that the adviser you spoke with was extremely helpful throughout. It is always lovely to know when our customers have such a positive experience with us.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Dear Vinny,
Thank you for your review.
I am delighted to hear that you found the service straightforward and without any messing about. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Dear Sally,
Thank you for your great review.
We are delighted to hear that Connor was polite, friendly and very helpful. Providing a positive and supportive experience is exactly what we aim for.
We will be sure to pass your kind feedback on to Connor. Thank you again for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Dear Mr. Fallow,
Thank you for your review.
We are pleased to hear that your experience was okay, although I am sorry to hear that the process felt a bit lengthy. We appreciate your feedback and will take this on board as we continue to improve our service.
If there is anything we can do to make your experience smoother next time, please do not hesitate to let us know.
Yours Sincerely,
Charlie Byrne
VanCompare
I had numerous phone calls 7 to…
I had numerous phone calls 7 to authenticate policy when it had already been done! They were told stop phoning or we cancel they got the message after that. However I had a call from their customer complaints and they apologised and restored my faith in the company going forward
16. mars 2026
Svar fra VanCompare.com
Dear Mr and Mrs Gillon,
Thank you for taking the time to speak with me during our earlier telephone conversation.
I am pleased that we were able to discuss your concerns in detail and reach a resolution that was satisfactory to you both.
Once again, please accept my sincere apologies for any inconvenience and frustration the matter may have caused. Your feedback is greatly appreciated and will be used to help us review our processes and improve the service we provide.
If you have any further questions or require any assistance in future, please do not hesitate to contact me directly, I will be more than happy to help.
Yours sincerely,
Anna Vida
VanCompare
No fuss No faff!
No fuss No faff!!
Amazing service all completed in 5 mins with the exact deal I was looking for
Happy t4 owner!
Shout out to Ryan William for being super efficient and the right price!
20. mars 2026
Svar fra VanCompare.com
Dear Toni,
Thank you for your fantastic review.
We are delighted to hear that everything was sorted so quickly and that you got exactly the deal you were looking for. Providing a no fuss, efficient service is exactly what we aim for.
It is great to hear Ryan delivered such a smooth experience and secured you the right price. We will be sure to pass your kind feedback on to him.
Thank you again for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Good Afternoon,
Thank you for your great review.
We are delighted to hear that Sophie was very helpful and efficient. Providing a smooth and supportive service is exactly what we aim for.
We will be sure to pass your kind feedback on to Sophie. Thank you again for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Very quick easy to set up
20. mars 2026
Svar fra VanCompare.com
Good Afternoon,
Thank you for your kind feedback.
We are delighted to know you had a positive experience with us. It is always great to hear that our service is meeting expectations.
If you ever need any assistance in the future, please do not hesitate to get in touch. We will be more than happy to help.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Dear Tony,
Thank you for your great review.
We are delighted to hear that you found everything simple and easy to sort out. Providing a straightforward and hassle-free experience is exactly what we aim for.
Thank you again for taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
The helpful and friendly attitude of…
The helpful and friendly attitude of your sales person. Made the experience a great deal less stressful. Thank you.
18. mars 2026
Svar fra VanCompare.com
Dear Malcolm,
Thank you for your wonderful review.
We are delighted to hear that our advisor’s helpful and friendly approach made the experience less stressful for you. Providing reassurance and support is exactly what we aim for.
Thank you again for taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Denis was really helpful and guided me…
Denis was really helpful and guided me through the process
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra VanCompare.com
Dear Alan,
Thank you for your 5-star review.
We really appreciate you taking the time to share your feedback and are delighted to know you had a positive experience with us. If you ever need any assistance in the future, please do not hesitate to get in touch. We will always be happy to help.
Yours Sincerely,
Charlie Byrne
VanCompare
Easy to use and process
14. mars 2026
Svar fra VanCompare.com
Dear Nicola,
Thank you for your great review.
We are delighted to hear that you found the process easy to use and straightforward. Providing a smooth and simple experience is exactly what we aim for.
Thank you again for taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Avoid, year 2 rip off. Poor service. Charlatans.
Avoid. Unethical. They tried to auto renew two weeks in advance and double their rates. It then takes hours on the call centre to cancel. APP is useless too. Renewal quote was £504. Switched elsewhere for £184. Big rip off. Poor customer service. Still waiting to cancel on the phone line.
Update. Contrary to the response below I did discuss this in detail with you on a long phone call. But I we agreed there was nothing you could do now. This was the opposite to not discussing it. I also declined the £50 Amazon voucher that was ‘offered’ and told you to give it to charity. Again, you didn’t get the complaint, which still fully stands. …dispute an offer if £50 ‘voucher’.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra VanCompare.com
Dear Mr. Braithwaite,
Thank you for taking the time to share your feedback, although I must sincerely apologise for your negative experience.
Policies are set to renew automatically unless we are told that cover is no longer required. A renewal invitation is issued in advance to provide notice of the upcoming renewal terms, including the premium and the date payment will be taken. Payment is collected before the renewal date so that cover can continue without interruption at the point the new term begins.
The intention is to provide seamless protection. In the UK, vehicles must remain insured at all times (unless declared off the road). This is a legal requirement, and automatic renewal helps avoid any unintended lapse in cover that could place a customer in breach of these requirements.
That said, I am very sorry that the renewal price offered was not competitive on this occasion, and I am equally sorry to hear of the difficulty you experienced when trying to contact us to cancel. I also note your comment regarding My Portal, and I regret that your experience with both our service and the app left you feeling so disappointed.
We did try to contact you to discuss these concerns directly, but appreciate that you did not wish to discuss this matter. Should you change your mind, we remain here and would welcome the opportunity to address your concerns properly.
We are dedicated to resolving issues to our customers satisfaction, and making amends where appropriate is important to us. Please also be assured that your feedback is being taken seriously, as it helps us improve our service.
Yours Sincerely,
Charlie Byrne
VanCompare
Quick and efficient service and…
Quick and efficient service and pleasant advisor, making the whole thing easy and one less thing on my to do list
17. mars 2026
Svar fra VanCompare.com
Good Afternoon,
Thank you for your fantastic review.
We are delighted to hear that you received quick and efficient service, and that our advisor made the process easy and pleasant for you. It is great to know we could take one more task off your to-do list.
Thank you again for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Good Afternoon,
Thank you for your kind review.
We are delighted to hear that you found our team very helpful on the phone. Providing clear and supportive service is exactly what we aim for.
Thank you again for taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.