Very friendly and helpful customer service what more i need . Called mr Ben trying to insurance my van he made sure all sorted and was very helpful explained everything and he made sure I got the rig... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Vis mer
Selskapet har svart
I tried to cancel multiple times was on hold once for around an hour waiting to speak to someone. Cancelled direct debit as had sold the car then was sent threatening emails about recovering lost mo... Vis mer
Selskapet har svart
Already sorted my insurance using this company and found the perfect despite I was getting constant phone calls txts and emails asking me if I’m still looking for insurance. All sorted now apparently... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Kontaktopplysninger
First Floor, 140 Brompton Road, SW31HY, London, Storbritannia
- vancompare.com
4,4
Enestående
6k anmeldelser
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Billy was very good and going through…
Billy was very good and going through my policy with me to get the best deal.
4. april 2026
Svar fra VanCompare.com
Dear Alastair,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was very helpful and took the time to go through your policy with you to get the best deal. It is great to know you had such a positive experience.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Billy, he will really appreciate it.
Yours sincerely,
Anna Vida
VanCompare
Worst insurance experience ever
Do not use. This is a dementedly poor broker, by far the worst insurance experience I have ever had. Everything is wrong. They push you towards doing everything online, preferably through their awful app, but then when you go to change a detail on the policy, tell you that you need to call them. Each time it will be 20 mins before they pick up the call. Having then used several minutes of your time "checking your contact details are up to date", they will say "I'm putting you on a brief hold", and that will be it. 10 minutes more will pass as you realise you won't hear from them again on that call. Start again.
Nothing works. After several calls over two days I managed to take one driver off the policy and add a new one, but the certificate isn't there on the site/app even though the message said it would be. All the old docs are there though, and every time you open one to see if it's the latest one that you're looking for and close it again, the collection of aging documents moves around in order, so you have to download them all to eliminate older ones once you can see the file number.
I genuinely can't wait for this policy to end later this month and I don't care how cheap it might be, I would go almost anywhere else as I have spent so much valuable time managing the policy, when it should be very straightforward.
3. april 2026
Anmeldelse skrevet uten oppfordring
Excellent service many thanks to James…
Excellent service many thanks to James for sorting all out , he’s defo a keeper
3. april 2026
Svar fra VanCompare.com
Dear Antony,
Thank you for taking the time to leave your review.
We are really pleased to hear you received excellent service and that James was able to sort everything out for you. It is great to know you had such a positive experience.
We truly appreciate your feedback, and we will be sure to pass on your kind words to James.
Yours sincerely,
Anna Vida
VanCompare
Brillianta pleasure to deal with . so helpfull and so polite…
Brilliant so helpfull and so polite thank you so much ...ill be dealing with you from now on so helpfull !!
3. april 2026
Svar fra VanCompare.com
Dear Paul,
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you found the team brilliant, helpful and polite. It is great to know you felt well looked after.
Your kind words mean a lot and we will make sure the team sees your feedback.
Yours sincerely,
Anna Vida
VanCompare
Excellent service quick and easy got a…
Excellent service quick and easy got a quote within minutes
30. mars 2026
Svar fra VanCompare.com
Dear Steve,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service excellent, quick and easy, and that you were able to get a quote within minutes.
We really appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
That was very helpful conversation with…
That was very helpful conversation with Denis, thanks for new van insurance.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VanCompare.com
Dear Nedyalko,
Thank you for taking the time to leave your review.
We are really pleased to hear you had a very helpful conversation with Denis and that you were happy with your new van insurance. It is great to know everything was made clear and straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Denis.
Yours sincerely,
Anna Vida
VanCompare
Thanks to Billy for the help sorting my…
Thanks to Billy for the help sorting my van insurance out top chap
2. april 2026
Svar fra VanCompare.com
Dear Adrian,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was able to help get your van insurance sorted and that you had such a positive experience. It is great to know the service made things straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Billy.
Yours sincerely,
Anna Vida
VanCompare
Quick response and helpful
1. april 2026
Svar fra VanCompare.com
Dear Alexander,
Thank you for taking the time to leave your review.
We are really pleased to hear you found our response quick and the team helpful. It is great to know everything was dealt with efficiently for you.
We really appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
very nice person dealt with the quote.
31. mars 2026
Svar fra VanCompare.com
Dear Stephen,
Thank you for your review.
I am delighted to hear that the adviser who dealt with your quote was so nice. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
My policy was completed by billy he was…
My policy was completed by billy he was brilliant, clear and made everything clear thanks billy appreciate it
31. mars 2026
Svar fra VanCompare.com
Dear Jake,
Thank you for your lovely review.
I am delighted to hear that Billy was brilliant and made everything clear whilst helping to complete your policy. It is always great to know when one of our team provides such straightforward and helpful service.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Great service from Samuel top guy 👌🏽
30. mars 2026
Svar fra VanCompare.com
Dear Baljit,
Thank you for your great review.
I am delighted to hear that Samuel provided such a positive experience. Your kind comments are very much appreciated, and I will make sure they are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
After care is terrible
I did a quote online no issue within 20seconds they called saying they want to help get it cheap strange but ok I toke out the policy paid my deposit later that day I found another policy online a lot cheaper so I want to cancel
They called me today out the blue I thought perfect I don’t need to sit on hold for 20 mins the chap on the phone said no problem il put you through to the right department,ok , 30 minutes on hold and the phone cut off just tried to call again another 40min on hold well stuff it you call me when the direct debit doesn’t go through 👍 quick to take your money then they not interested I bet it would be the same for a claim
Update today had a call from complaints department a lovely lady called Anna cancelled my policy immediately and with a full refund very help and polite
Thankyou Anna
27. mars 2026
Svar fra VanCompare.com
Dear Mr Hadleigh,
Thank you for taking the time to speak with me during our recent telephone conversation.
I am pleased that we were able to discuss your concerns and arrange the cancellation of your policy in line with your request.
Once again, please accept my sincere apologies for any inconvenience and frustration this matter may have caused.
As discussed during our call, if you have any further questions or require any assistance, please do not hesitate to contact me directly. I will be more than happy to help.
Yours sincerely,
Anna Vida
VanCompare
Checked all my insurance needs
Great company broker checked everything I required insurance wise fantastic knew exactly all the details required for my line of work exceptional
30. mars 2026
Svar fra VanCompare.com
Dear Ronald,
Thank you for your fantastic review.
I am delighted to hear that our team took the time to understand your insurance needs properly and provided such knowledgeable, thorough service. It is great to know that everything was checked carefully and that you felt the adviser understood exactly what was required for your line of work.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Really good experience today with Billy who was very helpful with all my insurance needs and questions, won't hesitate to use in future insurance needs
Brilliant experience and helpful staff especially Billy!Thanks for everything
30. mars 2026
Svar fra VanCompare.com
Dear Kevan,
Thank you for your fantastic review.
I am delighted to hear that you had such a positive experience with Billy and that he was so helpful with all of your insurance needs and questions. It is especially pleasing to know that he made such a strong impression and that you would not hesitate to use us again in the future.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Very professional and easy
30. mars 2026
Svar fra VanCompare.com
Dear Jon,
Thank you for your review.
I am delighted to hear that you found the service very professional and easy to deal with. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanComapre
Svar fra VanCompare.com
Dear Shaun,
Thank you for your lovely review.
I am delighted to hear that Billy provided such professional service. We really appreciate you taking the time to share your feedback, and I will make sure your kind comments are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
Svar fra VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that you received very good service. We really appreciate you taking the time to share your feedback.
If there is anything we could have done to make your experience a 5-star one, we would be grateful to hear it.
Yours Sincerely,
Charlie Byrne
VanCompare
Good telephone manner and help with…
Good telephone manner and help with fulfilling my needs
27. mars 2026
Svar fra VanCompare.com
Dear Stephen,
Thank you for your review.
I am pleased to hear that you received helpful service and that the adviser’s telephone manner was so positive. It is great to know that your needs were understood and supported.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
We spoke with Frankie
We spoke with Frankie, he was professional and delt with our enquiries promptly
27. mars 2026
Svar fra VanCompare.com
Dear Kirsty,
Thank you for your kind review.
I am delighted to hear that Frankie dealt with your enquiries promptly and professionally. It is always great to know when our team provides clear and efficient service.
I will make sure your kind comments are passed on to Frankie.
Yours Sincerely,
Charlie Byrne
VanCompare
scary prices but helpful staff The man I spoke to was friendly and helpful prices scary…
The man I spoke to was friendly and helpful. I had to ask him to repeat himself several times but that was not him but the phone line was not good! and my hearing is not the best.
27. mars 2026
Svar fra VanCompare.com
Dear William,
Thank you for your review.
I am pleased to hear that the adviser you spoke with was friendly and helpful. I am sorry, however, to hear that the call quality was not the best and that this made the conversation more difficult at times.
We really appreciate you taking the time to share your feedback, and it is good to know that despite this, our team still provided a positive and helpful experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.