Orders always arrive complete and timely, but I’m basically local lol. My only complaint is the same as always. Still no private warehouse, but now it’s more annoying because they will make you ship t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Vis mer
This is the place I do 90% of my pre-orders. They have a large selection, great customer service, and on top of the flash sales they usually have the best prices. Their catalog functions are meh, d... Vis mer
I enjoyed the ease of use for the website, weather it be the Shopping or the information provided for the items of sale. I also enjoyed the constant updates on my package, where it was currently to ho... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Kontaktopplysninger
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything came as advertised.
27. august 2026
Gumpla
Received my kit in a timely manner. Overall your company is has good pricing and selection is not bad but wish y'all could have more 3rd party kits like SNAA especially some of their older round table knights kits in stock
27. august 2026
1 stop shop for Gundamn and more
Great selection of model kits, quick shipping on in stock items (i ordered it on a thrusday and got it Saturday). Kits are in fantastic condition.
3. september 2026
My item was shipped out super fast and…
My item was shipped out super fast and was packaged with care. I was able to track it also which was nice.
27. august 2026
No original box
No original box. My cloak was free floating in the box and is damaged now with permanent creases. Not a good look for my first kit.
27. august 2026
Svar fra usagundamstore.com
Hi Jeannie!
Thank you for reaching out! I went ahead and took a look into your order, and I can confirm that you ordered the Wolf Corpse Model Kit.
These kits are packaged by the manufacturer in plain brown boxes and do not come with an outer box featuring original artwork or designs. The cloak being loose inside the box is also how these kits are packaged when they arrive directly from the manufacturer.
Unfortunately, since we are not the manufacturer of these kits, we do not have control over how the individual contents are packaged. However, if you received any broken runners or notice any damage to the kit itself, we would be happy to see if we can assist with sourcing replacement parts from the manufacturer.
You can submit a parts request using our form here:
https://www.usagundamstore.com/pages/parts-request-form
Once submitted, our team will review the request and see what we can do to help!
Thank you for your understanding, and please don't hesitate to reach out if you have any other questions.
Great service fast shipping definitely…
Great service fast shipping definitely one of my 2 favorite places to buy gunpla or models in general. They have a pretty good selection of kits from hg to pg and beyond plus they carry hard to find third party and Chinese kits
27. august 2026
Happy w/service & product
Prompt service/delivery. Good pkging. Product met expectations. Nice Ty note in the pkg.
2. september 2026
My items arrived promptly and were very…
My items arrived promptly and were very well packed.
2. september 2026
Packaging and items arrived perfectly
Packaging and items arrived perfectly. It was nice to see a nice message about who prepped my order. It was nice to know I got to explore the site and see online content from such a thoughtful team.
2. september 2026
Fantastic service quick shipping staff…
Fantastic service quick shipping staff is super helpful
26. august 2026
They carry an extensive inventory of…
They carry an extensive inventory of Bandai Gunpla, Kotobukiya kits, third-party accessories, tools, and paints. Their base pricing is competitive, and they frequently run 10% to 15% sitewide sales or discount codes.
26. august 2026
Always a good experience with USAGS
Always a good experience with USAGS. Order was a bit delayed this time around but they were very communicative about the shipment. You have yourself a repeat customer 🤙
26. august 2026
Good, fast, affordable, addictive
All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into account when making suggestions though. I probably don’t need 2 Monument-ex kits… probably.
26. august 2026
I had a great experience and I’ve…
I had a great experience and I’ve always had great experience with USA gundam. Never had an issue with anything and they’re super cool and super helpful! You guys are great!!!
2. september 2026
it good keystrokes keystrokes
26. august 2026
Always a pleasant experience ordering…
Always a pleasant experience ordering and fast shipping.
2. september 2026
Quick and protective shipping
Quick shipping, item arrived in great condition and well packaged. Great price as well.
2. september 2026
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