Orders always arrive complete and timely, but I’m basically local lol. My only complaint is the same as always. Still no private warehouse, but now it’s more annoying because they will make you ship t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Vis mer
This is the place I do 90% of my pre-orders. They have a large selection, great customer service, and on top of the flash sales they usually have the best prices. Their catalog functions are meh, d... Vis mer
I enjoyed the ease of use for the website, weather it be the Shopping or the information provided for the items of sale. I also enjoyed the constant updates on my package, where it was currently to ho... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Kontaktopplysninger
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience!
Excellent product, fantastic price, quick shipping. I will definitely order from usagundamstore.com again in the future!
7. september 2026
The best company for all my model kit needs.
Shipped quickly, packaged well, consistently great service. The best company for all my model kit needs! They've earned a well deserved loyal customer.
7. september 2026
Great selection and deals.
31. august 2026
Good price, great shipping!
Delivery was on time and package was handled securely and arrived pristine and undamaged. Cost of purchase for both the product and shipping were fair.
31. august 2026
Great experience and packaging is great!
31. august 2026
Great company and my go to for model…
Great company and my go to for model kits and gundams. Shipping is decent but I can't complain.
7. september 2026
I love it glad I was able to get it I…
I love it glad I was able to get it I love it when things go on sell and my model kit is perfectly safe and sound
7. september 2026
Figure shipped in a big safety box
Figure shipped in a big safety box, and the box had candy in it lol
7. september 2026
Always 5 star service
Every order i have placed with USAGS has been handled quickly and with some of the best packing I have seen.
31. august 2026
I enjoy spending money here
This is the place I do 90% of my pre-orders. They have a large selection, great customer service, and on top of the flash sales they usually have the best prices.
Their catalog functions are meh, dont assume they dont carry something, search it by its exact name.
6. september 2026
Wonderful experience
Kits arrived as described. Well packaged. Great price plus discount for a sale! Phones sales were extremely nice. I have more kits on the way! Definitely my go to for Gunpla.
31. august 2026
Never fails to deliver quickly
Never fails to deliver quickly, well packaged, and delivered without damage. Fantastic prices.
31. august 2026
Fast delivery
Fast delivery, great inventory. Boxes are always in great condition. They are always the best price and frequently run sales and have a great rewards program
31. august 2026
I didn't like how it took so long that…
I didn't like how it took so long that I forgot about it.
4. september 2026
Svar fra usagundamstore.com
Hi Kordell!
Thank you so much for taking the time to provide us with your feedback!
I went ahead and checked on your order, and I can see that the item you purchased was a preorder for a reprint. Unfortunately, reprints can sometimes take longer to arrive because the production timeline is determined by the manufacturer, and we are limited by when we receive our allocation.
As soon as the manufacturer sends us our allocation, we work to get the products shipped out to our customers as quickly as possible. From time to time, manufacturers may also experience production or shipping delays that can affect the estimated arrival date.
We do our best to communicate any updates or changes, but we also recommend checking the product page for the most current estimated arrival information, as these dates can change based on the manufacturer's timeline.
Thank you again for your patience and for being a USA Gundam Store customer! We truly appreciate your business and your feedback.
From purchase to customer service
From purchase to customer service, this is the BEST company to work with. We love ❤️ our Gundams and can't wait for future purchases
4. september 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.