Orders always arrive complete and timely, but I’m basically local lol. My only complaint is the same as always. Still no private warehouse, but now it’s more annoying because they will make you ship t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Vis mer
This is the place I do 90% of my pre-orders. They have a large selection, great customer service, and on top of the flash sales they usually have the best prices. Their catalog functions are meh, d... Vis mer
I enjoyed the ease of use for the website, weather it be the Shopping or the information provided for the items of sale. I also enjoyed the constant updates on my package, where it was currently to ho... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Kontaktopplysninger
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
astray blue add on set sengoku
the add on kit was amazing and was easy to follow and build it got here faster then i was expecting and wasn't hard to work with at all
2. september 2026
They’re Pretty Good!
Nothing to complain about. Prices are fair, shipping is reasonable, abs everything comes very well packaged.
2. september 2026
Fantastic!!
A solid buying experience with plenty of photography to fully view the kit before purchase! Fair pricing, and quick delivery!!
2. september 2026
Everything else is fine but I don't…
Everything else is fine but I don't like that deliveries are done through Amazon which means any orders I have get delivered when they feel like it. I was also not happy being told my items were out fir delivery at 1230pm and not getting them until almost 8pm.
2. september 2026
Svar fra usagundamstore.com
Hi Erik!
Thank you so much for reaching out!
Amazon is one of the shipping partners we use for deliveries, but if you have a preference for another carrier, such as USPS or UPS, we’re happy to provide you with a shipping quote for your order.
Please note that this option is only available for in-stock items and cannot be used for pre-orders. Since we need to measure and weigh the package before we can provide an accurate shipping quote, we’re unable to determine the exact shipping cost for an item that has not yet arrived or is not ready to ship.
If you would like to request a quote, simply email us at support@usags.com with your order information and preferred carrier. We’ll provide you with the available shipping options and pricing.
Once the shipping invoice has been paid, we’ll be more than happy to update your order and ship it using your preferred carrier!
Thank you again for shopping with USA Gundam Store! We truly appreciate your business.
GREAT INVENTORY AND SELECTION OF GUNPLA…
GREAT INVENTORY AND SELECTION OF GUNPLA THINGS AND STUFF
1. september 2026
One star off because is shipping is too…
One star off because is shipping is too expensive but that's just me. Other than that my item came in great condition.
25. august 2026
Great updates and always appreciate the…
Great updates and always appreciate the packaged by card! Contents always come in great shape and quick as well!
1. september 2026
Quick Arrival
Quick Arrival, good quality kits as always, no issues with anything and all for a really good price.
25. august 2026
I’m extremely pleased
25. august 2026
My kit came early and with no damage
My kit came early and with no damage. Looking forward to putting it together
1. september 2026
Every package makes it and they were S…
Every package makes it and they were S tier kits and got to me fast! Very well done!
1. september 2026
Always reliable service and shipping
Always reliable service and shipping. Great deals.
1. september 2026
Great prices and quick delivery
Great prices and quick delivery. Exactly what i wanted.
25. august 2026
Tiniest complaint
Everything was boxed and packaged as is standard, and the prices were terrific. The single complaint I have is that my free sticker was damaged during packing. Kind of a bummer, since I really look forward to getting them, but free is free.
25. august 2026
Consistently good service
Haven't had a late order or anything so far, packages in prime condition.
24. august 2026
Great good job
28. august 2026
Great customer service
Great customer service, great selection of kits.
One of my kits arrived without one of the runners (factory deffect) and they quickly helped me with the claim, got the runner within a week.
31. august 2026
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