Uptrip Anmeldelser 

88
•
TrustScore 1 av 5

1,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Salve, leggendo altre recensioni mi accorgo che sicuramente il servizio in merito alla trasparenza non rispetta per nulla i requisiti previsti dalle normative vigenti perché tutti come me non sapevan... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

As other people wrote - a scam. A subscription, not mentioned anywhere in the ticket purchase flow was added by a small checkbox, which looked like terms and condition of ticket purchase agreement. I... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We tried to get tickets to the Sight "Regaleira de Sintra". The website claimed to sell them, although the official app didn`t. We did not get the tickets. After logging in to their site, nothing hap... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Whilst abroad, on my iphone, I purchased what I thought was a one off fast-track service through the airport for my return trip. Feel foolish for two reasons: (1) I still had to queue for an hour t... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,2

Dårlig

TrustScore 1 av 5

88 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 97 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,2

Alle anmeldelser

(88)

88 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Die Seite ist Scam

Die Seite ist Scam. 20€ für fast Lane gezahlt in einer Notsituation und es hat nicht funktioniert. Innerhalb von 3 Tagen haben sie 2 mal versucht 40€ von meinem Konto abzubuchen. Diese Seite Meiden!!!!

5. august 2026
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Svar fra Uptrip

Hallo Niko,

vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es tut uns leid zu hören, dass der Fast-Lane-Service in einer dringenden Situation nicht wie erwartet funktioniert hat und dass Sie anschließend weitere unerwartete Aktivitäten festgestellt haben.

Wir verstehen Ihre Bedenken und nehmen Ihr Feedback zum Buchungsprozess und zur Kommunikation sehr ernst. Besonders bedauerlich ist, dass Sie Schwierigkeiten mit dem Service erlebt haben und dadurch zusätzlich verunsichert wurden.

Bitte prüfen Sie Ihren E-Mail-Posteingang auf Nachrichten unseres Kundenservice-Teams zu Ihrem Anliegen. Wir hoffen, dass unser Team Ihre Situation prüfen und Ihnen die benötigte Unterstützung geben konnte.

Vielen Dank, dass Sie uns auf diese Erfahrung aufmerksam gemacht haben.

Mit freundlichen Grüßen,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

I have just been caught out

I have just been caught out - as have many others. All I wanted was fast track through two airpots for a long haul flight this weekend !! 'There was a fault' - they said 'you wont be charged' - then early this morning £39.90 subscription charge ..!! Luckily my bank spotted it and cancelled it !!! they need to be - A clearer about this 'hidden in the small print' scam - or B taken down comletely !

5. august 2026
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Svar fra Uptrip

Hello Elaine Honeywood,

Thank you for sharing your experience. We’re sorry to hear that the booking process and the subsequent communication caused you such frustration, especially when you were arranging fast track services for an upcoming long-haul trip.

We understand your concerns regarding the service conditions and the information presented during the user journey. We take your feedback seriously and appreciate you bringing your experience to our attention.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to assist you and address your concerns appropriately.

Thank you for taking the time to share your feedback.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

This is basically a scam

This is basically a scam that you will be charged a monthly subscription of £34. Don't touch with a barge pole.

29. juni 2026
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Svar fra Uptrip

Hello Susan Simpson,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the service left you feeling frustrated and concerned.

We understand your comments regarding the monthly service and the information you received during the user journey. We take your feedback seriously and want to ensure that any concerns you experienced are properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that our team has been able to assist you and address your concerns appropriately.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Scam you into subscription

Paid for fast track at an airport and they signed me up to a €39.99 subscription without even notifying me, added it to my account once the first payment came out. Scam

27. juli 2026
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Svar fra Uptrip

Hello Carl,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the fast track service and the subsequent account information left you frustrated and concerned.

We understand your comments regarding the subscription service you say you did not expect and the communication surrounding your account. We take this feedback seriously, particularly regarding the clarity of the information provided throughout the user journey.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to review your situation and provide the assistance you needed.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Scam.

Scam.

Tried to get fastrack, did not.
I get a premium achount and fee of 39.9 €, that I did not wanted.

Do not use them.

28. juli 2026
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Svar fra Uptrip

Hello kund,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the fast track service and the Premium account left you frustrated and concerned.

We understand your comments regarding the service you say you did not intend to sign up for, and we take your feedback seriously. We also want to make sure that your concerns have been properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that our Customer Service team has been able to assist you and address your concerns appropriately.

Thank you for bringing this experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Scam

Scam - didn’t get the fast track, didn’t get a refund and now they have signed me up for a subscription service I didn’t request

28. juli 2026
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Svar fra Uptrip

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the service left you frustrated and concerned.

We understand your concerns regarding the fast track service, the booking process, and the subscription service you say you did not request. We take your feedback seriously and want to make sure your situation is properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that our Customer Service team has been able to respond to your request and provide the assistance you needed.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

complete scam

complete scam. wanted fast track, without realising signed up for a ebook subscription. its all there in the fine print, but we dont look at that. they do have a big 'unsubscribe' button on the website, but 3 payments in, its a little late. that fast track better be fast.....

21. mai 2026
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Svar fra Uptrip

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the booking process and the additional service left you feeling frustrated.

We understand your comments regarding the e-book service and the information presented during the user journey. We also appreciate your feedback about the account management options available on the website.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to review your situation and provide the assistance you needed.

Thank you for bringing your experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

BE AWARE

BE AWARE
They entice you in with a chance to buy your airport fast track, then tell you that it is not available and use your card details to enrol you in their Premium + club at 39.90 EUR a month without your approval !!
DO NOT USE THIS COMPANY

26. juli 2026
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Svar fra Uptrip

Hello Michael,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the booking process left you feeling concerned and frustrated.

We understand your comments regarding the availability of the fast track service and the Premium+ service you say you were not expecting. We take your feedback seriously, particularly regarding the clarity of the information provided throughout the user journey.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to review your situation and provide the assistance you needed.

Thank you for bringing this experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Scam - unauthorized subscription

On June 5, 2026, I purchased two admission tickets to the Milan Cathedral from uptrip.co.
Immediately after completing the payment, I received an email informing me that my booking could not be completed due to the temporary unavailability of the tickets and that the amount paid would be refunded. The message I received was as follows:
"We inform you that the booking of your activity - Milan Cathedral could not be completed due to temporary unavailability. We apologize for the inconvenience and hope to be able to offer you this service very soon. You will receive a refund confirmation shortly."
Shortly thereafter, I received a second email informing me that I had been registered on the platform and providing me with login credentials (email address and password), even though I had neither requested nor authorized the creation of an account or enrollment in any paid service or subscription.
Subsequently, the merchant made unauthorized charges to my payment card as follows:
June 8, 2026 – charge of EUR 39.90;
July 6, 2026 – charge of EUR 39.90.

On July 6, 2026, I reported the fraud to my bank both electronically and in writing, attaching the emails I had received and describing the fraudulent scheme. The bank has no incentive to investigate the fraud; its only legal obligation is to provide customers with a means of reporting it.
I regret that, despite the numerous reports submitted, we have been unable to stop these fraudsters.
----- UPDATE -----
I’m happy to report that, two months after reporting the fraud (September 14., 2026), I managed to get my money back. Many thanks to Banca Transilvania for their help.

5. juni 2026
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Svar fra Uptrip

Hello Margit,

Thank you for taking the time to share such a detailed account of your experience and for providing an update.

We’re sorry to hear that the booking process and the subsequent account and service-related communications caused you significant frustration. We understand your concerns regarding the information you received and the way your experience unfolded.

We’re glad to see that you were ultimately able to resolve the matter with your bank. We also take your feedback regarding the customer journey and the clarity of the information provided seriously, and we will take these comments into consideration as we continue working to improve the experience for our customers.

Thank you for bringing your experience to our attention and for taking the time to update your review.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

This is clearly a scam

This is clearly a scam. I will try to get a refund through my credit card company but I don’t hold much hope. Is it Colombia based?

25. juli 2026
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Svar fra Uptrip

Hello Denise,

Thank you for sharing your feedback. We’d like to clarify that Uptrip is not based in Colombia.

If you would like to learn more about our company, services, or how our platform works, we encourage you to visit our website at www.uptrip.co, where you can find more information.

If you have any specific concerns regarding your experience, please also check your email inbox for any communication from our Customer Service team.

Thank you for bringing your question to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Borderline scam

The service is too slow and unreliable. I ordered fast track passes for the airport days in advance and then they only arrived the day before with no updates in between. I didn’t think they were going to come so I purchased directly in the end which obviously duplicated the cost. Then the so called “trial” period was actually charged for by a subscription fee so it’s not a trial at all. Just a very “smart” way of getting your money. This part has shades of scam. On challenging both charges and service i was told they have no control over when the airlines deliver the fast track passes. Given this information why would anyone try and offer such a service??? It’s never going to be reliable.

13. juli 2026
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Svar fra Uptrip

Hello Natalie,

Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the delayed delivery of your fast track passes and the lack of updates along the way caused you so much frustration.

We understand your concerns about the timing and reliability of the service, as well as your comments regarding the trial period and service conditions. We also appreciate your feedback about the communication you received when you contacted our team about these issues.

Your comments are important to us, particularly regarding the overall customer journey and the information provided throughout the process. We will take your experience into consideration as we continue working to improve the service and communication with our customers.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to assist you and address your concerns appropriately.

Thank you for bringing this experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

this site is scammers!!!!!!!!!!!!!!!!!!!

14. juli 2026
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Svar fra Uptrip

Hello Mariia,

Thank you for sharing your feedback. We’re sorry to hear that your experience with Uptrip left you feeling so frustrated and disappointed.

We take your concerns seriously and would like to make sure that any issue you experienced has been properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that we have been able to assist you and that your situation has been resolved as you expected.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Hidden subscription scam.

Used this site to book tickets to a fort in Portugal. The tickets weren't available and they reversed the payment. however the next day a subscription of 39.90 was charged on my card indicating that I subscribed to their service. This is a hidden subscription scam. Don't use this website.

9. juli 2026
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Svar fra Uptrip

Hello,

Thank you for sharing your experience. We’re sorry to hear that the booking process and the subsequent communication caused you frustration and concern.

We understand your comments regarding the service conditions and the subscription you say you were not expecting. We take this feedback seriously, particularly regarding the clarity of the information presented during the user journey.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to review your situation and provide the assistance you needed.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Esperienza pessima

Esperienza pessima. Mi sono accorta solo oggi che mi venivano addebitati €39,90 al mese da tre mesi, per un totale di €119,70, per un servizio che non ho mai consapevolmente acquistato né voluto.

Ho ricevuto un’email relativa a un presunto e-book, ma io non avevo alcuna intenzione di sottoscrivere un abbonamento mensile A NULLA.
Trovo questa modalità assolutamente poco trasparente e, dal punto di vista del cliente, mi sono sentita derubata.

Dopo aver scritto al supporto e dopo essermi arrabbiata parecchio, mi hanno inviato tre email identiche dicendo che il rimborso da €39,90 è stato elaborato e che arriverà entro 5-10 giorni lavorativi. Al momento, però, non vedo ancora nulla sul mio conto.

Aggiornerò questa recensione se e quando riceverò davvero tutti i rimborsi dovuti. Per ora posso solo dire: controllate bene gli estratti conto, perché io mi sono accorta tardi degli addebiti ricorrenti.

Esperienza da evitare.

_______________________________________________
Aggiornamento: UpTrip mi ha confermato via email che l’abbonamento è stato cancellato con effetto immediato e che non verranno effettuati ulteriori addebiti.

Mi hanno inoltre comunicato di aver disposto il rimborso completo dei pagamenti effettuati, per un totale di €119,70, quindi tre addebiti da €39,90.

Al momento sto ancora aspettando che il rimborso sia effettivamente visibile sul mio conto, perché i tempi dipendono dalla banca. Aggiornerò nuovamente la recensione quando avrò la conferma dell’accredito.

Resta comunque un’esperienza molto negativa. Mi sono accorta solo dopo tre mesi di addebiti ricorrenti per un servizio che non avevo consapevolmente acquistato né voluto. La cancellazione e il rimborso sono arrivati solo dopo aver protestato con decisione.

Il supporto alla fine ha risposto e ha promesso il rimborso totale, ma il sistema con cui ci si ritrova abbonati resta, a mio avviso, estremamente poco trasparente.

Consiglio a tutti di controllare attentamente gli estratti conto.

8. juli 2026
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Svar fra Uptrip

Buongiorno Silvia,

Grazie per aver condiviso la sua esperienza e per aver fornito un aggiornamento così dettagliato. Ci dispiace sapere che il percorso iniziale e la successiva gestione della sua richiesta abbiano generato tanta frustrazione.

Siamo lieti, tuttavia, che il nostro servizio clienti abbia risposto alla sua richiesta, confermato la cancellazione del servizio e proceduto con la gestione della sua pratica. Ci auguriamo che la situazione venga conclusa secondo le sue aspettative.

Prendiamo inoltre seriamente il suo feedback riguardo alla chiarezza delle informazioni e al percorso dell’utente. Le sue osservazioni sono importanti per noi e saranno prese in considerazione per continuare a migliorare l’esperienza offerta ai nostri clienti.

La ringraziamo per averci segnalato questa situazione e per aver aggiornato la sua recensione.

Cordiali saluti,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Tried to by a fast track airport…

Tried to by a fast track airport ticket, which was cancelled and refunded straight away. A payment attempt for £34.14 made the next day and luckily my bank stopped it. There was no indication of signing up for any additional services or a subscription when I bought the fast track. Be careful! I would not recommend.

7. juli 2026
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Svar fra Uptrip

Hello Charlene,

Thank you for sharing your experience. We’re sorry to hear that the booking process and the subsequent payment attempt caused you concern.

We understand your feedback regarding the service conditions and the additional service you say you were not expecting. We take your comments seriously and want to ensure that your experience is properly reviewed.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to assist you and address your concerns appropriately.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Awful...is not working properly...and…

Awful...is not working properly...and the consumer has to pay for it, as their system is not working properly..what a joke

6. juli 2026
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Svar fra Uptrip

Hello Torsten,

Thank you for sharing your feedback. We’re sorry to hear that the service did not work properly and that this resulted in such a frustrating experience for you.

We understand how disappointing it is when a service does not function as expected. Your comments about the system and the overall user experience are important to us, and we take them seriously as we work to improve the service.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to assist you and address your concerns appropriately.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Failed to provide service and did not refund - yet the show as legit!

I tried booking the service and paid then got an email saying that my order cannot be fulfilled and that I will receive a refund. Instead they charged me again and I cannot reach anyone for a proper refund. - Tried calling them today and the number disconnects after 2min of waiting in the queue!!!! They also claimed in a separate email that I subscribed to their service which I did not!!! Buy beware... This is a scam.

18. juni 2026
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Svar fra Uptrip

Hello Paul,

Thank you for taking the time to share your experience. We’re sorry to hear that you encountered difficulties with your booking and, in particular, that you were unable to reach our Customer Service team when you tried to get assistance.

We understand your concerns regarding the booking process, the communication you received, and the difficulty you experienced when trying to contact us by phone. We take your feedback seriously and want to ensure that your situation is properly reviewed.

Please check your email inbox for any communication from our Customer Service team regarding your case. We hope that our team has been able to respond to your request and provide the assistance you needed.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Total rip off

Total rip off, Signed up for a singe one off fast track and ended up paying over 100 Euros for services I never asked for, avoid this site

27. april 2026
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Svar fra Uptrip

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience with the service left you feeling frustrated and disappointed.

We understand your concerns about the service conditions and the additional services you say you were not expecting. We take this feedback seriously and want to ensure that your concerns are properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that our team has been able to assist you and that your situation has been resolved in the way you expected.

Thank you for bringing this experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

I should have read the reviews

I should have read the reviews. This is a service devoted to scamming. Please beware.

28. juni 2026
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Svar fra Uptrip

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling disappointed and concerned.

We understand that your experience did not meet your expectations, and we take your comments seriously. We would like to make sure that any concerns you may have are properly reviewed by our Customer Service team.

Please check your email inbox for any communication from our team regarding your case. We hope that we have been able to assist you and that your situation has been resolved in the way you expected.

Thank you for bringing your experience to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Vurdert til 1 av 5 stjerner

Purchased a one-time fast track for…

Purchased a one-time fast track for 9.90 which was canceled and they used my cc for a subscription of 39.90 a month that I did not apply for. Customer service hung up on me and blocked the option to contact them again.

24. juni 2026
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Svar fra Uptrip

Hello Susan,

Thank you for sharing your experience. We’re sorry to hear that your experience with the booking and subsequent communication left you frustrated.

We understand your concerns regarding the service conditions and the difficulty you experienced when trying to contact our Customer Service team. We take your feedback seriously, particularly regarding the way your request was handled and the support you received.

Please check your email inbox for any communication from our team regarding your case. We hope that our Customer Service team has been able to review your situation and provide the assistance you needed.

Thank you for bringing this to our attention.

Kind regards,

The Uptrip Team
📧 contact@uptrip.co
📞 +44 20 3608 0009
🕘 Monday to Friday, 9:00 AM - 6:00 PM CET/CEST

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv